The clinic is excellent. The reception area is relaxing and the receptionist(s) are very friendly…read more I had an excellent tech who did my hearing test and explained each step along the way. Once it was determined that I needed hearing aids I met with Dr. Wade Zarella and could not have asked for a better explanation of what I needed and why. Dr. Zarella helped me decide what hearing aid would work best for me and was helpful with what my insurance would cover and what I would need to pay out of pocket. I have been back to see the Doctor with questions and he was always available to help. I am now on a 6 month revisit schedule but I know if I have any questions the doctor or one of his staff would help me anytime. Thank you to everyone at the Hearing Institute of the Desert! Barbara R.

I have had a great experience with this clinic. Everything they have explained to me about getting…read morehearing aids has been true and accurate. They are expensive for sure but for me they have been life changing and worth every penny. You can get your money back within 60 days if they don't work for you so just give it a try is my advice.

Dr. Jespersen no longer works with TruHearing and that's a shame. I originally purchased them…read morethrough the office. I have no hearing in one ear and have a cross aid to help compensate for the loss of sound. Everything was adjusted, multiple settings, and they worked very well. Months later, my clever puppy discovered how to open the box they were in at night and decided to eat them. I contacted the office, and they were quickly replaced, but they no longer were the same quality of sound I enjoyed before the destruction. I know I exasperated her with my requests, yet the sound was not right. I've emailed the office for another appointment and am willing to pay for her time, but no one contacted me. The front office staff are there, but nothing stands out about their service or attitude. I hoped to have a long relationship similar to what I experienced with Beltone, but alas, that will not be happening.

They were very professional, thorough and helpful. Dr. Jesperon is quite knowledgeable and friendly.read more

Very nice hearing specialist, but I required more tweaking than what was being offered…read more Unfortunately, I returned the aids and received a refund very quickly. I'm disappointed he could not help me.

I've had a number of different brands of hearing aids over the past 27 years, and I've seen a lot…read moreof different hearing aid providers/audiologists. Without exception Robby Young is heads above anyone I've seen previously. He is kind, thorough, exceptionally skilled. I'm hearing better than I have in many years with the aids he recommended for me.

I highly recommend Hearing Aid HealthCare in Palm Desert. Very good customer service especially…read moreDebbie Watkins! DB

Omg, what a breath of fresh air!…read more These ladies are incredible. We went in for a hearing test and a hearing aid routine check up. I walked out with a repaired part and 100% hearing. No exaggeration. They are Witty, engage in intellectual banter. ( though mine is not) I still love the hearing aids I received a year ago here. The follow up is something we look forward to. Good service. Good laughs. Good products. Way to go!

If you are looking for an ENT doctor, I highly recommend this office. The front desk receptionists…read moreare professional and very courteous. The doctors are highly trained friendly and are thorough.

Dr Vanderwerf is a complete joke of a provider. He did what was supposed to be a same-day…read moreoutpatient surgery on my husband at eisenhower this past week. His OR time got pushed back several hours while we waited. We had a check in time of 1pm and they didn't wheel him back for surgery until after 5pm. When the PACU nurse finally came to get me in the waiting room around 7 PM, she told me that Vanderwerf had ordered my husband to be admitted overnight for observation. The doctor himself NEVER called to update me to tell me this or even tell me how the surgery went. The PACU nurse called Dr Vanderwerf so that he could give me an update (because of course the Dr was already home). He was rude and dismissive because I wanted to know why he couldn't give me the common courtesy of calling me himself or at least sticking around after surgery. When I asked him why he didn't call me, his exact response was "Well, we're talking now". To top it off, he never wrote any admit orders at all so my husband was transferred up to the fourth floor with no diet order, no med orders, no fluids, nothing. By the time our bedside nurse got the orders, the cafeteria was closed. Mind you, my husband was already fully awake, off oxygen, and walking around by 9:15pm but not allowed to eat or drink until the nurse got orders. Then somehow along the way, someone messed up and reported to the hospitalist that my husband has COPD... he does not and has never had COPD. But because it was reported to the hospitalist, she consulted internal medicine. My poor husband got an unnecessary dose of radiation with the chest x-ray that she ordered, and a whole set of a.m. labs the next day, which were completely unnecessary. Then (of course) we had to wait for internal medicine to round on my husband before he could be discharged, even though Dr. Vanderwerf came at 8 AM and said he was putting in the discharge orders then. We barely made it out before noon. So, a HUGE thanks Dr. Vanderwerf for the massive $$$$ inpatient bill that we are about to receive. All of this could have been avoided if he had sent us home and told us to reschedule surgery if he knew he was running so late. Avoid this place like the plague, people.

Went to see Dr Vanderwerf for dry cough, he quickly looked at my throat and sent me to Urgent care…read more The UC physician asked me for the blod work and throat scoop results, which Dr. Vanderwerf have Not done. No diagnosis, No treatment...just time waisted! Does it get any worse?

Yelp asks 'what could improve'. His expertise in one of his fields or lack thereof, his bedside…read moremanner or lack thereof. His surgical abilities in plastic surgery or lack thereof as permanent pain and disfigurement are the end result in what was supposed to be a cancer surgical repair. Run fast and far before letting this man touch you.

Very attentive & kind! Explained results very well. Gave…read morealternative resources regarding insurance.

Tony is great. Getting hearing aids was the best thing I could do for my health. Everyone there is…read morereally nice. I won't go anywhere else.

I have been going to Dr. Kato for several years now, her office atmosphere and consistent staff of…read moreElsa and Daniel make the experience comfortable - low anxiety and answer questions or refer the to Dr. Kato. This was very important to me as I have had other experiences which were cold and a clinic like atmosphere. All of my visits with her have been customized to my needs and always with suggestions of new techniques that match my individual goals. Dr. Kato is always up on the latest services or products as the industry advances. I am moving 4 hours away, but I will stay with Dr. Kato due to her personal attention at each visit. I have also referred friends and they have always been pleased. Debby

I am new to the Coachella Valley and feel very blessed to have found Dr. Kato. She listened to my…read moreconcerns and delivered expert care! I couldn't be happier with my results.

Horrible , Does the desert really have only one…read moredermatologist ? No podiatrists ? What good are case managers who cant or won't manage a patients needs ? Desert Oasis sucks . Want to know what they are good at doing ? Nada . Deny , Deny , Deny you proper healthcare . That should be their motto Does your Dr. think you need a shower chair ? Sorry , the pencil pushers without medical degrees will deny . Medical transport ? Sorry , denied . Desert Oasis is a perfect example of what is wrong with healthcare in this country . All they CARE about is profit $$$ not the patient .

They bought the practice from another office now I have to wait for two weeks for them to refill my…read moreprescriptions I have had for 6 years. This is a very unorganized company. My new doctor can only see me in 8 weeks . I wish there was a way to hold them accountable