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    EARS HEARING HEALTH CARE

    4.3 (8 reviews)
    Open 8:30 am - 4:30 pm

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    They were very professional, thorough and helpful. Dr. Jesperon is quite knowledgeable and friendly.

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    Desert Ear Nose & Throat - Conveniently located in Rancho MIrage off of Highway 111 with plenty of parking.

    Desert Ear Nose & Throat

    3.5(150 reviews)
    10.5 mi

    If you are looking for an ENT doctor, I highly recommend this office. The front desk receptionists…read moreare professional and very courteous. The doctors are highly trained friendly and are thorough.

    Dr Vanderwerf is a complete joke of a provider. He did what was supposed to be a same-day…read moreoutpatient surgery on my husband at eisenhower this past week. His OR time got pushed back several hours while we waited. We had a check in time of 1pm and they didn't wheel him back for surgery until after 5pm. When the PACU nurse finally came to get me in the waiting room around 7 PM, she told me that Vanderwerf had ordered my husband to be admitted overnight for observation. The doctor himself NEVER called to update me to tell me this or even tell me how the surgery went. The PACU nurse called Dr Vanderwerf so that he could give me an update (because of course the Dr was already home). He was rude and dismissive because I wanted to know why he couldn't give me the common courtesy of calling me himself or at least sticking around after surgery. When I asked him why he didn't call me, his exact response was "Well, we're talking now". To top it off, he never wrote any admit orders at all so my husband was transferred up to the fourth floor with no diet order, no med orders, no fluids, nothing. By the time our bedside nurse got the orders, the cafeteria was closed. Mind you, my husband was already fully awake, off oxygen, and walking around by 9:15pm but not allowed to eat or drink until the nurse got orders. Then somehow along the way, someone messed up and reported to the hospitalist that my husband has COPD... he does not and has never had COPD. But because it was reported to the hospitalist, she consulted internal medicine. My poor husband got an unnecessary dose of radiation with the chest x-ray that she ordered, and a whole set of a.m. labs the next day, which were completely unnecessary. Then (of course) we had to wait for internal medicine to round on my husband before he could be discharged, even though Dr. Vanderwerf came at 8 AM and said he was putting in the discharge orders then. We barely made it out before noon. So, a HUGE thanks Dr. Vanderwerf for the massive $$$$ inpatient bill that we are about to receive. All of this could have been avoided if he had sent us home and told us to reschedule surgery if he knew he was running so late. Avoid this place like the plague, people.

    Photos
    Desert Ear Nose & Throat - Exam room.

    Exam room.

    Desert Ear Nose & Throat - Waiting area.

    Waiting area.

    Desert Ear Nose & Throat

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    EARS HEARING HEALTH CARE - hearingaidproviders - Updated August 2026

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