I think Custom Electronics does great work. Everything was as promised, reasonable, and friendly…read more They were careful about Covid, which was appreciated.

Brian did some significant planning to upgrade our home theater, add Sonos capability, and upgrade…read moresome speakers about a year ago. Most of what he sold is works very well but there are a number of significant issues / disappointments. The biggest disappointment, though, is that he ultimately quit replying to our requests to rectify the problems. No response to text messages, email, or voicemail. We eventually gave up until we got a request for feedback over the summer. We completed the feedback, hoping they'd finally stand behind their work, but never got a response to that, either. We reluctantly contacted a competitor this week and were told that they might not be able to fix what's been done. Mistakes happen, but not standing behind your work and your word is unforgivable.

Great service; knowledgeable; no oversell. Recommend highly. Any electronic installation.read more

Chris is great . He has mounted several tvs for me. Always on time professional and makes sure the…read morejob is done right .

Jeremy installed rear surround speakers in our ceiling as well as running some additional network…read morecables. We had gotten several other estimates and not only was his lower, but he also pointed out some things the other installers were planning to do were code-violations and potential fire-hazards. He also recalibrated the surround system to the new speakers. The flush-mounted speakers look great and sound even better.

Jeremy and the staff at Resolutions do an amazing job. Very professional, reliable, affordable and…read morefriendly! I have used them for my home and business for over 15 years and have only positive experiences each time we have had them come out. I would recommend them to anyone!!

A couple of years ago, my lovely wife surprised me with this outstanding sound system. I LOVE it,…read moreand the quality is impeccable. The folks at Audio Etc are a little TOO good at this, providing expertise at every level as they installed and followed up to make sure everything is working perfectly. Five stars for Audio Etc

This long-standing private business in audio/video sales/service is one of just two such brick and…read moremortar stores in Dayton. it is such a handy place to actually audition gear before deciding on what to buy direct from the mgr. 11 distinct listening rooms and a wide range of options. Owner Kirby is a very helpful resource and advisor. Prices are fair. Trade-in's are negotiable. Delivery and setup are options. it's a friendly, no pressure shopping/buying experience. I'm loyal and on my third system upgrade from them. Highly recommended!

We moved into a home with an existing system installed by Phantom Sound. We had problems…read moretransferring the system, traded multiple emails with them along with the log in info that was provided. You will be charged for services you didn't receive due their errors and scheduling. My advice - use someone else.

Phantom does super high quality work at a reasonable price. We have used them three times. Their…read moretechnicians are on time, courteous and are always respectful of our home and time. Each time we used them, they delivered precisely the results they promised. Phantom is superior in all respects.

I highly recommend you don't take your car here for any kind of car audio just like the Google…read morereviews say,I had an absolute nightmare. So I made an appointment at 8:30 for my 2022 forester sport and was told I would be out the door by 11:30 So I showed up to check out what they had and found something that I thought would be decent And agreed to let Matt (the installer) put the stuff in my car, And he let me watch him do the entire process pretty much which was cool and all seem to be going well until he realized my car wouldn't start after hooking everything up and then he claimed it was my battery and tried to jump it and even tried putting another battery in my car with no success He nicked a wire on my harness trying to feed a power wire through my firewall and had to cut open one of the wires on my wire harness because he thought that was the problem and that wasn't even the issue clearly so after hours an hours they sent me home in a Range Rover at 3am that damn near had a flat tire and a dead battery SO I had to have my neighbor jump me the following day just to come back the next day to find out "it was a fuse" but now have a check engine light on my car and Chris and Matt both told me that if I drove my car 200 miles it would go away and tried to convince me with screenshots from Google AI and even I knew that was not true.lied straight to my face.so I Essentially paid $1300 To have a check engine light put on my vehicle for a PCM code, which was a open circuit issue so I took my car to Subaru just to find out my PCM Relay was broken and the repair done on my wire harness was not good enough to keep my electric warranty because it wasn't just one wire it was three wires that were damaged and my boot for the harness was destroyed so I lost my warranty on a car I got 1 month ago getting a system installed at this place and I got a quote for $7500 from Subaru in damages and tried to ask the owner directly if he would give me his insurance to fix my car which he turned around and insulted me right afterwards saying " Yeah, when you left the other day, you kicked up a rock and now I need $43,000 and need your info" which was insane that the owner would downplay damage caused to my vehicle and disregarding everything and they just were giving me the runaround telling me oh it's this oh it's that We will get you together, but nothing about getting my car back to how I brought it to them And they even went as far as trying to tell me they wanted to work on my car the following weekend, After I thought about it, I thought why would I let these people who caused me over $7000 in damage for a small system work on my car again so I'm not going to I took it to a professional over at Audio Sensations in westchester and they literally fixed everything they did wrong and got it done right the first time and I was able to get my damaged wires properly fixed instead of just taped up so after paying these guys almost $1300 I had to go somewhere else And pay even more money to fix a broken pcm relay,3 wires on my harness and my boot mended to get my car back in acceptable condition because the owner clearly didn't care an honestly I could not trust these guys to work on my car again and even took the other shop up on more upgrades for my Subarus sound system because they actually are trust worthy and told me they would never have a problem, giving me their insurance if they damaged my car,my experience overall was terrible honestly and I won't be coming back and can't recommend this place to anyone,PS the sub they sold me blew not even a week after getting it So I went to Xtreme sound and got a even better setup,crazy experience lol what a waste of 1300+ dollars...

I went in to purchase a car audio system with cincinnati home theater and car audio. 6000 dollars…read morelater I still have not gotten a resolve. Chris is a crook. Just learned that he has been getting over on people for years now. I am in the process of taking him to court because he will not refund me my money rite now as we speak warning to anyone stay away from this place.

Chris did a home theater install for me . In wall speakers Av rack etc. One of the speakers was…read moredefective and was not tested , discovered by my calibrator. It was replaced but I feel it should have been caught during the install . The center speaker did not fit due to the stud placement should have been pre measured . I ended up having to pick an inferior center at the last minute The hdmi fiber cable that was installed does not support 8k or 4k 120hz . I have a PS5 so unable to fully use it . Chris needs to work on his timelessness he arrived later than expected on both days he was at my house . Based on my experience I would not hire him again.

From the owner: Welcome to Home AV Specialist. We are your premier technology solutions provider for Cincinnati,…read moreOhio and the surrounding areas. We specialize in installing great technology to enhance your lifestyle, including custom solutions for Home Automation, Security, Home Theaters and Multi-Room music.

Would consider other options. Spent 5 figures. Highly responsive during install but ghost you after…read morethey have your money. Sonos sent personal rep to trouble shoot. Really frustrating.

Adam Good morning and wanted to send a well deserved thank…read moreyou to you and the Masterpiece team! After seeing the set up for first time, feels like a dream as never thought my house could be this damm cool! From the initial visit and then to install, your team was fantastic and not sure why anyone would consider anyone but masterpiece! I'll be sure to tell my family, friends and Mercedes-Benz clients about your fine company and let me know best place to leave review as happy to do so!!! Cheers Craig