Fantastic customer service! We highly recommend Martin's Garage for servicing your vehicle. They…read moreare professional, do great work and prices are reasonable. They do not try to convince you to do anything extra like we have found the Mazda dealership does. From setting up my appointment with Joe to the follow-up text from Jason, everything went smoothly and efficiently. I appreciated that they ran on time with my oil change appointment (compared to waiting almost 2 hours for the same service at Mazda).

Martin's has the best service. They stand behind every vehicle they sell. The employees treat you…read morelike family or better than family. We loved them so much that our family members on both sides bought from them and love them as well. They are the best on warranty work to. We will travel just to have our vehicles serviced here. They are top notch in our book.

This is the dealership I have used to service my car since the beginning and it's a 12 year old…read moreFusion with 155k miles. I always know I can trust them to be honest and replace what needs to be. Bradford is my usual service advisor and he always makes sure I receive excellent service. When he is not available, Mike is also great and helps take care of what I need. I am thankful to have a place to go to, to keep my car running great!

Since the move to their fancy new location, the service department here is now a complete circus…read moreact. The head clown is Belal Barakat the service manager, and it trickles down from there. I purchased my vehicle Certified Pre Owned from Boucher's old location and purchased an additional extended "Platinum Wrap" warranty. I was told it covered everything. Everything. Bumper to bumper were the exact buzzwords used. I've used the warranty here in the past without issue. The way it works is you schedule service and tell the advisor the reason for service. The dealership then diagnoses your vehicle and submits a warranty claim. You pay a $100 deductible for the visit. I had an appointment this morning at 7:30am. I arrived on time and waited to get in the bay because there was only one overworked employee checking cars in. When the check in was done I was assigned to Elijah, who was very nice. After he verified the reason for my visit he told me I would have to pay $660 for multiple diagnostic fees. I mentioned how I've only had to pay the $100 deductible in the past, and asked why it would be different this time. He said that's "just the way it is" and it was out of his hands. I asked for the service manager to help clarify. This guy Belal was sleazy right from the start and gave slippery used car salesman energy. He slithered over to the desk and started typing, then started making excuses for why there would be charges and it was all lip service. He condescendingly told me maybe I should talk to the sales department. I'm guessing it's got something to do with me actually winning warranty coverage issues in the past and they're no longer making money off of me, so I can pound sand. Just be careful here. This place does not do honest business, at least not any more.

I recently purchased a new vehicle from Kenosha Toyota. The salesperson I worked with was Mark…read moreAnthony. I cannot say enough about the service and follow up I received. Mark communicated with me throughout the search process as the car I was seeking was in high demand. A vehicle became available and I pulled the trigger. The car was sold without any dealer add-ons. I was kept informed as to when the car would arrive at the dealership. On the date of purchase, Mark and I took the car for a test drive and explained all of the technology in a very understandable manner. The time spent with the F & I associate, Nick Kostadinov, was much more pleasant than expected with no pressure. It was refreshing to hear Mark Anthony as well as Nick Kostadinov boast with pride about working for Kenosha Toyota. If you're looking for a no monkey-business auto purchase transaction, Mark Anthony and Kenosha Toyota will exceed your expectations.

I had a good experience at Kenosha Toyota (at least compared to Honda Kenosha down the road - go…read morecheck out my review of them if you're interested). We dealt with sales consultant Arnold interested in looking at a 2026 Toyota Corolla. He was friendly and pleasant to deal with. Of course we had to do the classic negotiation with him and his manager and the whole wheel and deal the whole process of negotiating for buying a new car, but I didn't find any dishonesty/sneakiness that you find at a lot of other car dealerships. Toyota's offer was much more fair than Honda's offer for one of their vehicles and more fair on the trade in value of the car we were trading in and they were willing to price match if we found a better trade in offer elsewhere. Also, the sales consultants do not work off commission here which is a plus for potential buyers. So after dealing with them, and after doing our due diligence checking out Honda Kenosha, we ultimately purchased the 2026 Toyota Corolla from them. I highly recommend Arnold as the salesman you deal with at this location, and I am recommending the location overall if you want to buy a Toyota.

Service was just great Customer service…read moreGood price And the did as I requested not trying to over sale I will highly recommend

Took my vehicle in to get a check engine light diagnosed. Took them multiple (4) visits to fix…read morethis, but they were extremely thorough with all the diagnostics and complete inspection of the vehicle. Friendly staff and customer service and courtesy rides to and from home or the workplace. Highly recommended. Will definitely go there again.

I called around and left messages at 4 other shops but these guys actually answered the call. I…read morebrought my truck in and rather than the normal lecture describing every option under the sun they asked me what features I wanted and led me directly to the right unit. By the time I left I knew exactly what I was getting and what it would cost. Installation went smooth and fast. I recommend the Kenosha Sound on Wheels to anyone looking for a new touch screen sound system. By the way none of the other 4 places I called returned the call to me. Bonus feature: they are across the street from Tenutas. If you want to pass the time while waiting for your installation, go over there for some Italian groceries and treat yourself to one of their muffaletta sandwiches.

I can't say enough great things about this family owned place. The customer service, friendliness,…read moreand help you get it is something I wish more places did. They are very knowledgeable, and make you feel at home. They truly go above and beyond. I highly recommend them!!

Needed to have a repair on my car. I was over quoted at another shop. They were able to give me a…read morefair price for quality work, done in a timely manor. Haven't had any issues since the repair was done. I was thoroughly satisfied with their professionalism and the results afterwards. I would definitely recommend bringing your car here if you need work done.

they made sure to take extreme caution while working on my car. Very clean, honest, and respectful…read moreplace of business. Thank you !

Very trustworthy. My wife brought her car in for a new battery and to check her squeaky brakes…read more They replaced the battery promptly and after examining the brakes they said they were just fine, squeaking was due to dirty pads. Not every shop is that honest. Last Sunday I had a loud scraping noise coming from one of my rear brakes. I thought maybe I could save myself the hassle of having my car in the shop during the work week so I went to a national chain shop on that Sunday and was told it would be around $950 -- seized caliper, rotor, pads-- I held off and took it to Auto Medix. They said the caliper was not seized, it was fine. Auto Medix replaced one rotor and the back brake pads, all said and done they were $610 cheaper than the chain store.

I have never written a negative review and if I could give zero stars, I would. The situation we…read moreexperienced this summer, waiting for our car to be repaired for 3 months was inexcusable. The insanity of the situation was the utter lack of communication. The phone rings at this shop and no one answers, we reached an answering machine only 5 times during that entire time period and never received a return call. When I finally started receiving texts in late June from the owner's cell phone we thought that we were finally going to receive consistent communication. Yet, responses to my text messages still went largely unanswered. There isn't even a business website to send messages. I am empathetic and my default is to give grace when things go wrong. I get there is a lack of workers, unexpected things happen in our personal lives, and maybe installing a drive shaft was complicated. But as a business you have a responsibility to OVER communicate to your customers. Also, given how she responds to negative reviews, I don't expect it will be a normal business response, which would be to sincerely apologize for the lack of communication and stress put on our family, which is what we deserved to hear and never did. She will say that my husband told her there was no rush to fix the car when it was towed there on 4/19. The TRUTH is that he said there was no rush to get it back immediately but that we needed this car when our son returned home by mid-May for his summer job. I guess our mistake was being honest as well as considerate? We paid over $1k up-front on 5/3 for the drive shaft part at their request, which we had no problem doing. She is also going to say that the issue lies with their parts supplier since by the 3rd drive shaft a Toyota engineer realized that it wasn't correct and that these parts were actually recalled and should not have been sent. I think the fact that you have a supplier sending recalled parts is, in general, a significant business issue. She will probably comment that I sent her a message through Facebook messenger on 6/2 - I did but only because I was looking for their business page, the business name was in her profile, and I recognized her name as one of the owners. My message was polite, and I apologized for contacting her that way. This is after no one contacted us for almost the entire month of May until 5/30 when she finally answered the shop phone and told us we would have our car back that week, even though I had left a voicemail the week before. She will likely also say that we didn't receive updates because they were working on the car or waiting for parts to arrive. Information like that is an update that we deserved particularly when 1 month turned into 2 then 3 months. The final straw was that we were told on 6/20 that one of our tires kept going flat. Rather than fix that problem while working on the drive shaft issue, they waited until 7/13 to order a new tire, further delaying our ability to pick up our car. We were then guaranteed, yet again, on 7/17 that we could pick up our car before they closed and, not surprisingly, they had yet another emergency/reason why it wasn't ready, and we had to wait another day. We did not get our car back until 7/18. This was only after our constant request for updates, via phone, text and in person, the last 8 weeks. And then Kenosha Toyota had to replace the coolant "T", a repair that Automedix listed to be done on the initial quote but didn't repair it or communicate to us that it was not done. Thankfully, Toyota found it while reviewing all of the repairs. And FYI, waiving a small credit card fee does not remotely make this experience acceptable. And while she said that she took off another 3%, we can't find it. The bulk of the "savings" is the cost of the used drive shaft vs the new one we initially paid for. Point blank if you are in a customer focused business then BE focused on your customers. If this seems ridiculous to you then go somewhere else and save yourself the aggravation.

I had two cars tinted there and when I get my next one it'll go there as well. No issues with the…read moretint at all and It was done very fast. Thanks guys!

Very pleased with my speaker and amp install. Professional, prompt and perfect! My car never looked…read morelike it had been touched despite having wires run from the very back all the way to under the hood. Great people to do business with, highly recommend. 5 star service!