I'm not sure what to say... These guys installed a stereo (head unit, amp, crossover) back in 2017!! Yeah, ages ago. They were super expensive, and average to deal with. But here's the kicker - I just got my speakers updated a few weeks ago. The new vendor had to check all the connections. He told me that the last vendor (audio design) had reversed the wiring for the tweeters and mid-range. This would explain why the sound was meh for so long. I'm not an audiophile, and I have hearing problems. So, that probably explains why I was able to stand the poor audio. But now that I know, I'm super unimpressed. And yes, the new wiring / speaker setup is amazing. read more

Audio Design have the best products you can find for home and car audio systems. Mike made me go through some listening test as to what kind of speaker is compatible for me. He is very knowledgeable , honest and will definitely recommend the perfect one for you. Highly recommended! Raffy C read more

The Worst Customer Service Experience I've Ever Had!!!! Wish I could give no stars. This level of service is completely unacceptable and reflects very poorly on Audio Design. This needs to be addressed immediately! I contacted Audio Design last week on August 7th to inquire about installing Apple CarPlay in my vehicle. I spoke with Javier, who took my information and confirmed that my vehicle was eligible for the installation. He mentioned that he needed to check if an additional part was required and scheduled an appointment for August 12th at 1 PM. On the day of the appointment, I called two hours in advance to confirm the address at Steven's Creek and Lawrence in Santa Clara. I arrived at 12:50 PM and was greeted by an unwelcoming receptionist. I informed her of my appointment, and she appeared disorganized, eventually telling me that Mike, the person I was supposed to meet, was in an "emergency meeting" with another customer. That could've been communicated beforehand. Is that what receptionists are for? She asked if I could wait and offered to seat me in their home theater, where she proceeded to give a lengthy sales pitch on their home systems and projectors--something I had no interest in. She inquired once more what I was there for and had initially thought I was there for a home system. After this, we returned to the front desk and she asked for my vehicle information again, despite already having collected it with Javier. This was frustrating, and it became clear that my initial call and appointment were poorly handled. Fifteen minutes past my scheduled appointment time, Javier finally arrived. She explained that he only handles calls and scheduling, while Mike is the sole person responsible for audio installations--yet he was busy with another customer. This lack of communication and coordination was infuriating. I made it clear that this was unacceptable. A simple courtesy call could have informed me of the delay, sparing me the time and frustration. The entire experience made me feel unimportant and disrespected as a customer. My time and commitment were not valued by Audio Design or its staff. I took time off from work to get this done. This level of service is completely unacceptable and reflects very poorly on Audio Design. This needs to be addressed immediately! read more

I ask Quote on the phone I talked with the Robert he was very nice and friendly. He recommended me to visit store I visited the store and talked with Mike he was super Rude ! I ask for the installation fee and he said $1000 and I say it's kind a expensive is there any discount option for student and he told me if you don't have money why you bought the car. After rude conversation I found the better price who install same thing as a $200. read more

If you are looking for quality audio and people that care this is the place. After my last audio experience with someone who didn't care I ended up redoing my car stereo 4 times. I needed the best and I think I found it. Mike is the most knowledgeable person I have met in car audio. He went above and beyond to help me achieve great sound. My suggestion is listen to him! Thank you again audio design! You're killin it!!! read more

I received amazing service from Mike and his crew at Audio Design. They replaced every speaker in my Ford F250, added two amps (with tunable DSP) and four subs. Mike was very patient through the whole process - never pressured me into anything. He's a walking encyclopedia of car and home audio equipment and cars / trucks in general. The end result in my truck is a BEAUTIFUL sounding vehicle. Very well-balanced and an absolute joy to listen to. I'm an audio engineer by trade - I use my ears to make a living, and Mike's tuning is world-class. Very lucky to have him here in the Bay Area. Highly recommend to anyone looking to make an upgrade to their car or home system. read more

Audio Design - Car Stereo Installation Near Me - San Jose, California

These guys do good work. I bought upgraded HD headlights and rear lights for my car; and added lights to my cup holders with these folks. I am very satisfied with the installation and customer service. I can see why they are a busy shop. So be patient with them. You want them to do a clean & thorough job. Thank you to Mike who installed my exterior lighting (I forgot the date, it was Summer 2022); and to Christian & the tech who installed the interior lights for my cup holders today 11/22/22. read more

Audio Design - My lights for the cup holders (2018 Toyota Highlander) - Car Stereo Installation Near Me - San Jose, California

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Mike and company at Audio Design are incredible. If you want your car system done right, this is the place. Mike took the time and analyzed my car stereo and understood the sound quality and levels I wanted to achieve. He then put together a plan that fit exactly what I wanted. Install was impeccable and sound is amazing. This is not your run of the mill stereo shop. These guys are absolutely top notch professionals. Thank you! read more

I ordered a set of Rockford Fosgate Speakers and never received them. They never answered my emails and requests to talk to a supervisor. I ended up forcing a refund straight from paypal. Terrible experience. Never again. Do not buy from them. read more

***Owner didnt reply to my quote because I didnt state the make/model. Fair point. Does a normal business then ask for the make/model? Or just never respond? Lol. Oh well...*** Requested a quote and didnt even have the decency to respond with a price or "sorry cant service"..... read more

Audio Design - Car Stereo Installation Near Me - San Jose, California

I purchased a SiriusXM radio in December 2021 for my friend at the Audio Design store on Stevens Creek Blvd for his 2007 Honda Civic, and paid well over $300 to have it installed. The entire experience was a nightmare. After purchasing the radio, we were told we would have to wait several weeks to have it installed, as the store had no technicians at that time. When the radio was finally installed we could tell that the work was done poorly, as the plastic panel protecting the wiring under the dash was left on the back seat, the radio was acting erratically, and It keep falling off of its holster. We brought it back to the store to get those obvious issues fixed, but problems persisted. The radio at one point just stayed on all the time and the tuning became frozen. That again was temporarily fixed via another visit, but recently the radio started going on and off again and became unusable. This time we were told that we would have to pay $200 just to have the issue diagnosed, as the radio was now "out of warranty." We decided to cut our losses and just go elsewhere to get a more qualified store and staff to either fix this radio, or start over and get a new one. I have had XM/Sirius radios in my own vehicles for the past 23 years and never had any of the problems we that we found at Audio Design. Please avoid this store! read more

Just wanted to give a HUGE SHOUT OUT to Marcos and Christian for outstanding Service!!! I've been coming here for years and each and every time it's been a great experience!!! If your looking for a new Stereo? Kicker,window tinting, new bright headlamps ETC? Look no further!!! These are the guys you're looking for and that you can trust to get the job done 100% each and every time!!! Thank you Audio Design for hiring just right!!! Trust these guys, they talk the talk and walk the walk!!! I couldn't be more happier with these awesome Engineers!!! They know their job to the T!!! Thanks so much!!! Jim H. read more

Audio Design - Car Stereo Installation Near Me - San Jose, California

Was looking for a product that i found on Amazon with prime 2 day delivery. I wanted to support a local business and so I emailed them to confirm availability. Mike was super prompt to reply that yes they had one in stock for the same price so I confirmed I'll go ahead and drop by to pick it up. Drove 45mins only to get there and be told by Matt that nope it's not in stock. Didn't even apologize for wasting 1.5h of my life on the road or the miscommunication. Terrible customer service. Next time at least check before you tell someone something is in stock. Especially when they specifically tell you that they'd like to support a small business. Ordered on Amazon as I was leaving the store. read more

Walked in the store to look at home audio components, and though there were 3 people working at the front counter, and no other customers, no one bothered to acknowledge or greet me, or offer any assistance for the 15 minutes I browsed the store before finally leaving. read more

Hopefully, this updates my previous review. With the work they did installing the dash cam on my Honda, I decided to add the camera system to my 4Runner as well. Dropped it off and went for a walk. Couple hours later, the system was installed. There were a couple of things the installer had questions on and I really appreciate his taking the time to suggestions-really appreciated that. As always, I appreciate the staff and work Audio Designs has done for me. read more

Rear Camera Fix- Excellent. Another satisfied customer again. It's a lot of work to write these as I have to sit down and write it out instead of going to bed. But I expected that I was going to have to pay for getting my rear cam fixed yet it was under a warranty which I bought the install on my overseas camera set long ago. They fixed it in less than the estimated 45 minutes. The owner was nice too and had been with the company before he was an owner. They have done three of my cars so far and did a quality job and one was a car stereo, not just cams. Again, when money is tight, they came through and didn't cost me a dime on the fix. High ranks and thanks. read more

The best skilled & knowledgeable team for all of your audio/technical installation needs. Christian was amazing to work with...If you want to your installation done right with confidence - look no further. read more

Audio Design - Hud display for my Tesla Model 3 - Car Stereo Installation Near Me - San Jose, California

I happen to find this place driving while driving by on my work shift. I brought my 2011 Chevy Impala because my radio fuse kept blowing. I spoke to Christian, and he was extremely knowledgeable. From his expertise, and professional customer service, I was quickly sold on doing business w/ him . Brought my car back the next day, he fixed the shortage, but was honest about the engine noise. I brought my car back again to just get a new deck and harness. Christian and Edgar worked on installing my new equipment the next day w/o making me have an appointment, due to the fact of the issue w/ the radio noise. I appreciate both Christian and Edgar for their hard work. I just bought another commuter car and I will go back to see Christian to get a new radio. Great work, and Great customer service! read more

I came here to get new speakers and amp for my 2016 ecoboost convertible mustang . I could not hear my factory system on the freeway with my top down. Kurtis hooked me up with a kicker amp and 10 inch speaker box with radiator. Sounds great now. I have no problem hearing my stereo loud and clear on the freeway with my top down now. Great job and customer service! I'm now taking my 87gt mustang convertible to do by a head unit so I have blue tooth and a phone. read more

Audio Design - Car Stereo Installation Near Me - San Jose, California

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Very satisfied! I purchase a vehicle with a car stereo system I knew nothing about and was not working. Matt and Team did an inspection and found many problems do to poor workmanship. After further inspection the system had many high end components. Matt help me choose the perfect replacement components that now sounds like a home theater system. I never knew how well a custom sound system could sound until now. Thank you. The cost was below budget, I like that very much. Special thanks to Christen the tech, he was easy to talk to and did a beautiful job. If you need custom audio system I highly recommend Matt and the Team at Audio Design. Tony C. Santa Clara Ca. read more

Sorry for the bad picture, but BRO I love the way my dash look! No more useless OEM screen. Mason did an amazing job on this dash and Curtis man you hook your boy up! I'm loving they way the car sound! Be back soon for some more work! LEDs are next! read more

Audio Design - Sorry for the bad picture, but Man! A big shout out to Curtis and Mason WOW I love the way my dash look. - Car Stereo Installation Near Me - San Jose, California

great customer service and A+ quality work i came in with my 2017 mustang and got sub woofers installed. For some reason my amp kept cutting out after the new subs were installed Mike went above and beyond to get my audio system work as if it was his own. he fixed up the bad quality setup that another place did on my car. he did a great job of giving pricing and detailing what major fixes I needed done and what could wait. I will be going back in a couple of weeks for another installation. highly recommend audio design for any of your car audio installation needs read more

How is it possible to take a beautiful brand new 2020 Cadillac CT5-V and improve its look and sound system in just a few days? The answer is take it to Audio Design, talk with Kurtis and Mike, great team! My man, Kurtis, showed me the outstanding wrap, tinting, and acrylic their crews do and I was sold, then he introduced me to the Audison sound systems. The exterior results, some 4 days later, were impossible to have expected. Then Kurtis invited me to a special concert within my vehicle that was everything and more, it was spectacular. Thank you Kurtis, for years you have provided my vehicles with the wonder of sound enhancements - this I never expected and will enjoy forever. Great crew and quality workmanship throughout. My thanks to all. read more

This is the place to be. Yess Sir.!!!! Ok I brought my 2012 PorschePanamera Turbo S for audio re-tuning of someone else's work. The setup was a recommendation from the dealer across the street. You see I went to another place on Bascom(AudioWerk) where the guys installed a "12 Sub with Rfosgate amp incorrectly and they thought it was fine when the system output was only @ 40%. My car originally has a Burmester 6,000$ Porsche factory upgrade system that has & controls the car speakers and amp as it cools itself dwn in about 5-6 songs playing @ the loudest....maybe getting hot too. Apparently if you want it not to shut off or get to only 50% power you have to know how to override this Porsche amp and install SUB-system that will now be in charge..in other words "hook it up just RIGHT".!! That's exactly what Mike did and I am soo Thankfull to him. !!! The AudioWerk shop is good apparently, that even some 49er players frequent there on occasion(that's what I hear,lol).and the shop of course takes pride in that.! But what they did on my Porsche sub install was "amateur-work"...that's what should be their name actually.. Mike hooked up my system from the measly 40% and took it to a 100% coz now when I drive around town with my sub people just look at my Panamera in disbelief like " how did you make it sound like that" I even get little sad that the shop on Bascom was gonna let me drive off with that sorry a*s power. I mean I feel my eyebrows and mouth moving up n dwn from theBASS.!! . Can you believe it..??Yesss It's that good.. Like I'm in the club loud.!! 50CENT man.!!! Ahaahhaa.!! This place knows high end cars and will totally deliver you what it's promised.. No wonder the Porsche dealer knows their name and recommended me here.!! When you getting music system installed or buying some kind of entertainment, remember you want the quality over anything and up to par wiring/installation like with my car.. Audio design has both and you will be a witness to that..trust me.!!! 5 STARS for the knowledge-base and PORSCHE recommendation.!!! YooHooo.!!!!?!!! read more

Audio Design - This beautiful car now has beautiful system.!!!! - Car Stereo Installation Near Me - San Jose, California

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Good store good service, the guy named Christian installed and did a wonderful job. I initially bought the head unit there two years ago and he remembered working on my car. He also showed me a separate problem that was going on with my front lights. Nice guy, and very approachable. read more

Mike is wonderful at what he does! He did some work for me 2 years ago-and there was a great outcome and all has been well. Recently a problem arose & I immediately thought of 3 different systems that could potentially be "acting up." I just thought, "I'll ask Mike first!!" So happy I did & he solved everything within 90 minutes at a reasonable price and seamless workmanship! Thank you, Mike! Kind regards, Valerie Houghton read more

Audio design did an amazing job. We bought our daughter a used 1993 Land Cruiser. The components of the radio were extremely worn. Mike and his staff set up the car with a great alpine deck with a back up and forward camera. They fixed the speakers and replaced the 23 year old stock sub. My daughters car has a nicer radio than my new car. I am great full that my daughters going to have a sweet ride that's a lot safer. Also Mike makes led headlights that are so much better than stock! I guess I have to upgrade my car now! read more

Not a car audiophile, but have had 2 jobs done here over the last 10 years. Pretty simple stuff. Installing decks, installing amps new speakers, and wiring. Every single time I have called ahead and been able to get an apt immediately. And the asian dude who runs the place is super nice. Last Saturday was the same deal. My fiance was getting a bluetooth stereo deck installed in her car. It was only $120 with labor to get the mic, the deck, and the custom deck fitting installed. It look just over 60 minutes. I highly recommend Audio Design and will continue to come here whenever I have car audio needs. read more

Christian did a great job installing new alpine stereo deck on my Silverado. Come by and check them out they do quality work. They have reasonable prices are. Very professional but overall great service will be coming back soon for my audio needs. Thanks, Christian. read more

If you are looking to upgrade the audio experience in your car, Audio Design is the place to go. From a wide range of products to expert installation combined with a strong concern for the customer with pricing transparency, they totally exceeded my expectations. It sounds so good, sitting in traffic isn't as bothersome! read more

expensive prices and the dashcam installation took 7 hours when they said it would take 2. scummy owner as well. shop elsewhere, save your money read more

Waited on Mike to finish with his coworker for over 20 min, he then told me to give him 5 more and he'd be with me. 15 min later, I walked out. I'm sure the shop is great, but the owner has no consideration of customers time. Mike, in response to your comment; I did ask if I should name an appointment the day prior. Your response was "you can, but i won't be working on the car anyway so just come in" You weren't with a customer; if that were so, I'd completely understand. You were with your partner. Again, I waited on you for 35 min per your request to give you 5. This has nothing to do with the busy season- simply your poor concept of time. read more

This is a 7-star review for the service that Mike and his team have provided to me over the past year while setting up my Dolby Atmos Home Theater + 2 ch. stereo system. About a year ago when I decided to upgrade my existing system, I made a decision to go with Paradigm Prestige series speakers, and I called and visited a number of Paradigm dealers, and Audio Design was the last one on my list because I got the (incorrect) initial impression that Audio Design just installs car audio systems. When I finally visited Audio Design, on that day Mike was attending a customer, and I had to wait for a bit, but I was patient and I decided to wait, and I am so glad that I did. Finally, when Mike attended to me, he spent a good deal of time understanding my requirements, my plans. He asked me the right questions, and finally made me an offer that I could not refuse :) Then on I continued to work with Mike in order to identify the rest of the components (AV receiver, integrated stereo amplifier, in-ceiling speakers) of my audio system. I also conducted my own research evaluating components offered by other brands. I seriously considered buying components from some of those brands, and whenever I went to Mike with any questions, he offered me his honest opinion. He never pushed me to buy those components from him. Finally, when I decided to buy these components, I decided to go with Anthem, and Mike's customer service was one of the key factors that drove my decision. While buying these components, I wanted to go for more expensive models, but after understanding my listening room dynamics, Mike suggested me to go with lower models and saved me thousands of dollars. I got my system completely set up this week by getting in-ceiling speakers installed, and Bret and his team did an excellent job installing those speakers. Now I do not have to go to movie theaters anymore :) Mike also managed to get me Anthem's latest MRX 740 receiver which is back-ordered. I look forward to continuing to work with Mike and his team on all my future audio system projects, and I highly recommend them to anyone who is not just looking for a dealer, but a partner who can guide them through the complex process of choosing the right components in the most cost-effective manner for their Hi-Fi Audio System needs. read more

I ordered a Bluetooth receiver online 8 months ago. the item was never listed as back order and did not find out until emailing them a week after. Emailed them 2 months later and only response was will be allotted in next shipment. Emailed again a month later and did not even get a response. Currently 8 months after and have not received any updates contact or received my product at all. read more

Just got off phone with one there sales representative was rude on phone and me and my friend would both done business with our Model 3 & Model X smh. read more

Went to get Windows tinted for my daughters car and was told they would take car of it we know what we are doing. We asked to have it done the same tint as the original tint and the driver passenger side where way lighter. This was done back around June and was told they would take car of it and fix it because we weren't happy with it, and I am still waiting October. Poor Service and way to expensive. Sales person is great at BS to promise you work but not on the work done. read more

I have been a customer for a long time and this is my first review of Audio Design. I felt it time to do so based on the incredibly GREAT customer support these guys provide. I had front & rear cameras installed on my car and was having some issues with them a few "months" later. Mike simply said, "we will make sure it works to your satisfaction". Whenever there are issues, they really push to make the customer happy. I have had my son's car there as well with great satisfaction. I would suggest anyone that asks to go see these guys!!!!...no complaints! read more

Caveat Emptor, Cost of stereo $4,284.85, costs so far to repair Audio Designs poor workmanship is $649.13 and climbing.

Need that extra juice for your bucket to sound right when your slipping and sliding around town? Got me what I needed at reasonable cost. Mike is my main man when dealing with car audio. read more

Audio Design - Kenwood Excelon. - Car Stereo Installation Near Me - San Jose, California

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I came to Audio Design and had an Apline ILX-207 apple / android carplay installed in my Sienna. Marco was extremely knowledgeable and went over what I needed to do things like retaining factory control from my steering wheel etc. Now the story gets good, I took for granted how good they were and decided to shop around for headrests to entertain passengers on long trips. I ended up going to Sound Waves where I got the products for cheap and paid a low price for the install as well. The install was not as professional as I would have liked it to have been with exposed wiring behind the driver seat on the floor and wiring running along the center console close to the passenger seat and some functions of the product that should have worked with those headrests did not work correctly. I was disappointed in the loss of time, sub quality install and hazards the dangling wires represented. I decided to go back to Audio Design to see if they could fix my problems. Their install was so top notch, when i saw my Sienna again I did not see one wire lying around and the master and slave function between the headrests were working! They even got rid of the cross audio feed for the wireless headphones that was somehow acceptable from Sound Waves. I could not be happier with the quality of work and professionalism that Marco and Mike have. I should have stayed with them all throughout. Moral of the story, don't sacrifice quality for a few dollars, it only gets more expensive to repair stuff if it does not meet your expectations. I cannot recommend this business and their staff highly enough. read more