Helped Make The Best Of A Bothersome Situation…read more.. Pros: Friendly, knowledgeable and helpful owner-operator. Cons: None Stars: - Overall: 5 - Scheduling: 5 - Promptness: 5 - Clear Explanations: 5 - Thorough Job: 5 - Helpfulness: 5 - Friendliness: 5 - Cost: 4 - Value: 5 My wife and I bought a 65 inch OLED TV from LG at Best Buy in April 2018. By the spring of 2020, we had an image burnt into the bottom part of the screen which was about one foot high and extended the full distance from left to right. After living with it and trying several suggestions to remove that annoying vision, I called LG and went through the process to get the situation fixed. LG determined our screen had to be replaced, but since it was more than 2 years from the time of purchase, they'd cover the cost of the screen ($1,900), but not the work required to install it. Fair enough. Within a day, I was contacted by Robert, the owner of Certified Electronics which is the authorized repair place in the area for LG TVs. He estimated it would take 2 or 3 weeks for the part to arrive and made arrangements for him to visit our house. Later, after it was delivered to his shop, we finalized the schedule. Robert arrived on time and methodically replaced the old TV screen which was heavy and bulky with a new one which, at 65 inches, was also heavy and bulky. I helped a little here and there since the size and weight would be too much for just one person...no matter their strength and skill. After 40 minutes (about an hour from his entrance to exit), everything looked new. Based on this visit with Certified Electronics, I'd give them 5 stars. Robert: - Arrived on time properly masked - Did the job with a minimum of fuss and delay - Packaged the old TV screen so it could be returned to LG - Is a really nice, down-to-earth guy - Charged a reasonable price of $240 for his time and expertise Without hesitation, I'd recommend Certified Electronics to people in need of TV repair.

Friendly, knowledgeable and professional. Also reasonably-priced. He fixed my 65" Vizio which has…read moregone off of warranty. The repair was about a month ago and the TV works great (I hope it lasts!). Definitely would recommend.

Large product selection. Realistic pricing…read more Not great customer service unless you track someone down to help.

Terrible company imho…read more I bought a fridge Paid Disappeared like a fart in the wind And somehow something similar arrived from Door Dash They are awesome But i didn't order it from there But they put my large package in my driveway Nice Door Dash is great so far But best buy made me go to the office to retrieve it And i am a disabled senior citizen Sad It took me more than a whole day But i got a happy number despite this terrible treatment I do not recommend this store ever again But my seller was wonderful and supportive throughout the grueling pricess

Today, I was shopping on this beautiful Fourth of July day and the cashier who checked me out was…read moreabsolutely wonderful with the best attitude and so cheerful. She was so genuine and happy to be there working on a holiday weekend. I want to say her name was Allison or Addison. You made my day with your positive attitude and Target is very lucky to have you. With your kindness you will go very far in whatever career path you choose. Thank you again for making my day! Jan Chapman

Literally go in the next day, after my 4 star review, to buy the newest College Football 26 for…read morePS5. No one around in electronics, so I press the call button. The young man comes out from the back, with attitude hits the button and says, "yeah?" I say I want to trade in my old game and put it towards the new one. "You have to do that up front." He turns and walks away. Then I proceeded to walk up front, and tell the older, blonde woman, behind the returns/exchange and she looks at me, with attitude, "I've never heard of this, I've been here 14 years and I've never done this or saw this!" Almost Aggressively says I can't return it because it's open. I go well, I want to trade it in towards the new one, I've done this for years." She calls two managers and they look at me like and say dismissively, "I've never heard of this." Tell them to look online even if you would like on YouTube and I showed them online that target talks about trade-ins. they then tell me I've never heard of this. They look it up and then tell me I would have to do it through the mail and online. at this point I feel as if they're accusing me of doing something or trying to pull something over them so I give up completely and just say all right I'll buy the game, just to end this weird interaction. *Overall, this target has horrendous customer service and shows why everything is going to online, AI, and robots!*

Contacted Mark back in August to request he perform some re-running of speaker wires to my home…read moreentertainment setup (moving from one wall to another). Mark returned my call the next day, which was the *only* time he responded promptly. He said he would be in my area at the end the week, but that came and went without a call or text from Mark. I sent him text messages on Sept. 1 and Sept. 7, and finally got a response on Sept. 14, with Mark apologizing for not getting back to me. He indicated he could make something happen the following week, which I agreed to. On Sept. 21, I received a text from Mark indicating he needed to reschedule, as his young child was sick at home, and he needed to be there. Fair enough. On Sept. 27, I texted Mark again, seeking another time he could come out...CRICKETS! On Oct. 10, I texted him again, indicating that I would appreciate a response if he had any intention of working on my project...CRICKETS, to this day! Bottom line: I understand that "stuff" happens that adversely affects schedules, but no amount of "stuff" should prevent common courtesy from occurring - a simple return text or call indicating the problem, and this would have saved me the time of writing this poor review. The Audio Solution may be technically great, but I never got a chance to experience that - only extremely poor communication, or none at all. I can only assume that Mark didn't really want to do the job I need done, but instead of being up front with me, he produced excuses, or didn't communicate at all. POOR business model...CAVEAT EMPTOR: use The Audio Solution at your own risk, especially if you covet communication and follow through with the service you're using.

Mark was really helpful and patient with listening and figuring out what possible scenarios I was…read moredealing with, didn't try to sell me anything right away which I appreciate, just made the process very easy. Super helpful and laidback.

In January 2018, Dennis took my Samsung 65" TV to fix a backlight. In February his mailbox was full…read morewhen I phoned him for an update. In March I left him two messages, with the last in March stating I will just come pick it up. Finally called me and left msg stating part on backorder should be here Monday. Never called, ghosted me and he kept the TV. Posting today because I just found the receipt and am shredding it.

He's still out there if you know where to look! Helpful beyond words to all in his path! Go…read moreDennis!!!

Very good professional installation. The review mirror area…read morelooks very nice and tidy with the wiring. Thank you guys. Great job. Let's do it again!!

I just had the most amazing experience with Lombards Stereo. My rear camera had dislodged and…read morewasn't working, which was a big problem as I rely on it a lot. I called Lombards Stereo to see if they could possibly help me out. They got me right in and assured me they could help me with my problem, and indeed they did. They fixed the camera problem right away; it works perfectly and is very secure in place. If you or anyone you know needs a stereo or automotive camera, do not hesitate for a second to contact the very friendly folks at Lombards Stereo in San Luis Obispo; you won't be disappointed. Thank you again Lombards Stereo for your great service.