Dave did a great job installing an icemaker quickly and efficiently. Nice guy and easy to work with.read more

Dave is the best. He figured out what was wrong with the ice maker and gave me the right answer. It…read morehelped me a lot and my ice maker is running smoothly. Thank you Dave for your service.

Jordan was very professional and pleasant. The work was done efficiently and left no messes…read more Very pleased with Jordan and My Appliance Guy.

We had an issue with our washer and contacted My Appliance Guy because of the good reviews…read more Setting up the appointment was easy, and Hallie was very accommodating, friendly, and has great customer service skills. We were sent a text confirming the appointment and who would be coming. The day of the appointment Jordan, the tech, texted to say he was on his way. We really appreciated that we were kept up to date on every aspect of the appointment. Jordan quickly diagnosed the issue with the washer; he had the parts on hand; and got the washer up and running. Jordan was very knowledgeable, efficient, professional, respectful, and friendly. We would highly recommend them for any appliance repairs.

We rescheduled our day to have our microwave repaired. They told us that they would between 8 and…read more10 We moved yesterday and our house is in chaos and we're trying to get things organized. My wife made a special trip to go to our old house to meet the repairman when she got there she was informed by the repairman that he would not be in the area until later that afternoon , but we were never notified of the time change. We are now stuck with her going to go back there for a second trip Not happ with the receptionist of the scheduling

We looked specifically for a an appliance dealer of Speed Queen washer and dryers…read more Walked in and Dustin welcomed us. He showed us where the machines were as he was taking care of other customers. It was only him on the floor but he balanced his customer service between us both flawlessly. We knew exactly what we wanted so he ensured they had items in stock, wrote up the invoices, took payment and we were on our way. Super friendly and accommodating with the delivery time and date. I highly encourage a visit to the showroom. Looks like they carry quite a bit of inventory. We didn't shop around price wise because the fluctuation in price doesn't change much and we liked the service. Try them out

Professional from start to finish. I moved from the east coast and these guys were able to get my…read more6.2 system back up and running which entailed mounting a 65" tv, installing the 3 new ceiling mount surrounds and the 2 subs along the back floor. Even though they were presented with an obstruction or two they were done in 5 hours and the price stayed the same. I am calling them back for some motion lights and cameras.

I really enjoyed working with this company. They listened to what we wanted and delivered the best…read moresolution for our needs. They installed ring security and cameras. Sonos audio equipment. And Samsung televisions. They treated our property like it was their own. We highly recommend PHE.

Excellent very happy highly recommended this company great value for the money! I had issues with…read moremy TV they did great!

I've been a resident of Surprise, AZ, for 11 years and during that time, I've used the professional…read moreservices of the Surprise Tech Guy, John Louf, for issues with computers, email, switching units, and transferring data. John is highly skilled and values the time constraints of his customers. Thank you, John, for resolving a complicated situation with such ease and professional results. Rosalie D.

Steven did me a solid. great service. will not use anyone else ever again,…read more Very very good at what he does.

My Dell G15 gaming laptop got what is termed "the blue screen of death". My entire life is on that…read morelaptop and I'm dead in the water without it - helpless. Having been an electrical engineer for decades, I tried to fix it myself. I finally gave up and called Surprise Computer. Steve came to my house to help me get my life back. Honestly, I didn't think that anything could be done and that I would have to get a new laptop. But hallelujah, Steve was able to get me back up and running again. I am eternally grateful to him. He is now my go-to guy for anything future laptop issues.

Quickest service ever! I dropped off a console for HDMI port replacement, and within the hour of…read moreleaving, he called and said it was done! WOW! I got home & plugged in to test, voila! It works again! I had the repair done as a surprise for my friend, he greatly appreciated it & I greatly appreciate PC Savants speedy service!

Matt has fixed two of my computers (laptop, desktop). He had it done the next day with no issues!…read moreGreat pricing as well! I will probably be seeing him again in the near future

1: Service tech shows me a video of my drain pan in the attic under the furnace of a split unit…read moreheater where in this video there is insulation in my drain pan, Instead of him removing the insulation he washes it down my PVC overflow drain that was attached to the pan. He said he blew it out with some sort of canned air? its approximately 30 or so feet long and not sure it had enough pressure to clear the line. 2: After completion of the maintenance of my heating unit the tech informed me that the capacitor was low and close to failing. I asked him for a quote on replacing it and the company came back with a grand total of $526.00. This item is at most- best product made about 30.00 and can buy it on line for half that cost if you go the cheaper version which makes the labor charge around $480.00 after taxes etc. this item to replace is remove side panel, take picture of wiring placement and position of capacitor. make sure all electricity is removed from exterior of capacitor so not to get zapped. then remove wiring approximately 6 wires on connectors. Remove capacitor from strap with 2 zip screws. replace capacitor with new capacitor, put wires back on connectors and close panel. That simple. Approximately 30 minutes maximum for average joe tech. If they charge show up fee then 1 hour labor is that $400.00 $450.50 dollars worth of work? You make the call. 3: The tech told me as well that there was no overflow safety device. They wanted 356.00 to install one of these devices which cost approximately $15.00 to $ 50.00 give or take depending what you buy. This unit is not exactly necessary as long as you have a secondary back up drain line for safety coming off the drain pan which has a drain line over your window so when there is a problem you will see it dripping from inside the house in which i do and many units do. If you do want to install this device this is approximately 30 to 60 minutes to add to your unit and you should be able to find someone for a fraction of this cost to install it. 4: This company uses what they call a flat rate payment system which they put labor, all fees and parts together and give you a flat rate of cost so in this case there is approximately anywhere from $50.00 to $100.00 in parts and that's being generous which tells me there is approximately $750.00 to $790.00 total for both issues in labor and time for approximately 1 1 1/2 or 2 hours of work and that's also being generous. Using this flat rate system to make prices allows companies to pass up the breakdown of labor and parts costs so the people that don't know how to look the parts up won't know how much was labor and how much was parts. The total for both parts to be installed was $ 882.00. 5: Needless to say I will not afford $700.00 to say $790.00 in labor to remove and replace a capacitor and an overflow safety switch and you shouldn't either. When i called the company to ask why the high cost of labor they told me of the flat rate system they use and when i told them about the insulation the tech ran down my overflow drain line the lady said that they blew it out with pressure but i didn't see a compressor and anything in a can I can't believe would have enough pressure to push wet insulation 30 or more feet through a 3/4 inch PVC pipe. Maybe it does work but i won't know unless it clogs correct? Shouldn't have allowed it to go down the PVC drain in the first place. I paid for maintenance but that's not how i want my system treated and now worried will my ceiling flood nor will I pay into a flat rate system to receive service on my unit. I need a break down of parts and labor just for instances like this. Everyone should request that. It's your money not theirs. To sum this up at the end of the call the lady hung up on me for asking these questions and being concerned. No i wasn't rude no foul language and wasn't loud. I was very professional and She just didn't want to hear the complaint.

after a complete failure by the seller/owner of another company I called GC…read more Had quick service at a reasonable price. (first repair part was under warranty) Part was ordered from manufacturer and of course was on back order) Not to worry, as opposed to waiting with no A/C the jumper harness was repaired. and got us thru the summer. When the correct part finally came in took two tries from the manufacturer, we did a service at the time, and I signed up for a yearly service. One summer and one winter. well worth the charge and saved a little by signing up for both. I've had the winter service now and going to get another yearly. next thing get a quote for chair height toilets. Would highly recommend Grand Canyon for HVAC.