we have been a customer for five years with AV group. The services are top-notch. Extremely…read moreprofessional and gets the job done with extreme precision and professionalism. We will continue to use this group for Other additions to our home. I highly recommend this company.

We recently moved from The Woodlands to rural Magnolia where security system cameras are a good…read moreidea. Property is large, no street lights, very nice homes. I learned of AV through our Neighborhood Resident Facebook site and sent a message. Message was promptly answered and date scheduled quickly. Communication was quick and professional with any deviation on ETA. Dex came by, was so very polite and professional. We bought a newer resale who was leaving us her $2000 Cameras and DVR. My hubs tried to connect the system and just couldn't get it to work and he can do anything. We didn't think to check the system being left behind because we never needed this type of security in 25 yrs. Well, Dex gave us the news that the DVR box wasn't working (why hubs couldn't get it hooked up). I think it was the port that was bad. He gave us a quote for another, said our cameras were 1080p so were not bad, but not the best. He went to pick up the new DVD and came to set it up. It was smaller, more compact which I like better and came with a mouse. When we saw the actual camera quality we were sick. You can't see anything. Virtually useless. Dex informed us that if somebody did come up and is caught on camera, the history stays in the DVD so if an intruder showed up it would still be able to be seen on another camera. This was comforting to hear, and we are now going to discuss having Dex come back out for installation of better cameras. Very highly recommended if you need security cameras, or Televisions installed. 5***** for Dex's very professional knowledge and his extremely polite manner.

They did an AMAZING job mounting our TVs!! The customer service was great and their work is…read moreunmatched! Everything is so neat! I can't see any wires or cords! Thank you M & M SuperTech!

I've had Ibee come out to my house on a couple of occasions. Once to do a flatscreen mount/install…read moreand recently for some troubleshooting. He is knowledgable and easily reachable by his cellphone. I've found scheduling to be painless. He doesn't mind late afternoon or evening appointment times which is useful for those who work normal business hours. You're not gonna get a ridiculous cable company "block of time" that is between 12 noon and 6. My tv/audio setup has been going strong for over a year. I'm happy with how it looks and I'm happy that all the outputs function. I'm extremely obsessive compulsive about things looking and operating perfectly. I've taken the level out -- the mount is perfectly straight! Call Ibee for your media needs. He can do large turnkey projects for new builds/remodeling or smaller setups. Hint: you can save money by buying all the cables, speakers, converters, etc. upfront if you have smaller jobs. May have him do some security cams for my HOA next.

O'Neil is the MAN! And CS has got to be your go-to place in Rochester for your TV mounting needs. I…read morebought a TV on a whim and wanted it mounted quickly and professionally, and I am very happy to say I got both of those things after calling O'Neil. O'Neil squeezed me in on the very same day I called him. He showed up with everything that was required to mount my TV (including the mount) and got right to work. An hour or so later my new TV was mounted and there was not a wire to be seen. O'Neil himself was very professional and I enjoyed chatting with him. We have more work to be done in our new home and we will absolutely be calling O'Neil to do the work.

CS was our solution for hiding cable wires and making our tv look great above the fireplace! O'Neil…read moreand his team came out on a Saturday which was much appreciated. Their work was definitely high quality! They added an outlet behind the tv (which was done beautifully) and rerouted our cable for us in order to make everything work. The team was clearly knowledgeable and experienced. I'm so glad I found CS to get our tv mounted professionally. I would HIGHLY recommend them to anyone!

Edwin has installed POE camera at one house and mounted TV and installed camera at new place. I had…read morea different vendor do an install prior to finding him, and the discrepancy in workmanship is apparent. Edwin takes pride in his work and does very clean installs with excellent cable management. I like that he knows his stuff, and asks questions along the way on my preferences during the install. If you have a tech project (TV mount, install Ethernet etc), I would highly recommend Edwin.

I had a ring door bell installed which was purchased through his company. Months later he persuaded…read moreme to upgrade to ring 2nd generation due to better battery quality. He replaced it which at the time sounded like a good idea. It worked for a day then never did again. I've been charging this ring for days and it won't hold a charge. I think he took my new ring and replaced it with an old customers so now I'm out of surveillance and out of money. Gave him time to fix it and he never did. He needs to bring back my original ring that was brand new because leaving me with a used one that doesn't function and also a hole in my wall is very unprofessional. Would definitely not recommend. No stars!

Yep, I gave this place 5 stars 4 years ago, but I'm updating my review due to my most recent…read moreinteractions. We recently needed troubleshooting for our home theater system and my husband made numerous attempts to reach someone at Empire for assistance. Calls were not returned and when he did manage to speak with someone about a service appointment, all he could get was "maybe we can stop by on Friday". Not exactly what we expected given the money we initially spent. Needless to say, no one showed up on Friday. We ended up finding another company that not only returned our calls, they sent a tech out a few days later who quickly resolved our issue. Then he went through our system and pointed out some optimizations that, honestly, should have been made during the installation. When you invest in Control4, any updates/changes have to be made through a dealer, so it's extra annoying when the dealer you purchased through no longer wants your business. We look forward to working with our NEW dealer to install additional home automation and home theater components.

Not sure about the "No job too small" claim…read more We had a great initial experience with them when they upgraded our Wi-Fi gear and ran Cat6 Ethernet wiring through our house. Nice work, professional, great customer service. Then... not so much. I called them a couple of years later, following post-storm home renovations (thanks, Gulf Coast weather), to get Wi-Fi working again and re-run Ethernet cables. Over the next couple of weeks, when I'd call to follow up, Kimberley would tell me that "the GM is working on the proposal," but never got return calls. Ghosted. Finally hired an independent IT guy to make the fixes, as well as for some followup reconfigurations on the Wi-Fi gear.

I had a great experience with Jason and I am definitely recommending him to anyone who is looking…read morefor top-notch professional. He came out on a short notice and took his time and giving me recommendations and advice that was very informative. I appreciate the fact that he wasn't just trying to do a job but looking to establish a relationship that will serve the both of us for a very long time. His knowledge is above-average and his skill set is excellent. He installed an alarm panel for me and looks very professional and works great. Needless to say I will be calling Jason back to install a camera system in my house and much more after that. Highly recommended!

Nu-Concept provided the fastest response to my inquiry and Jason came out same day and installed my…read moremount for my 65 inch TV. He was very personable and the service was really fast. I'd recommend this company to anyone who treasures great service!!! !!!!

JJ and his team are excellent communicators, trustworthy, and extremely professional. They hung…read moreone TV inside, one outside (which involved a new electrical outlet being run), installed two soundbars, a subwoofer...everything looks and sounds perfect. They even installed a digital doorbell for me (that also had no power source and involved running a line from my attic). Their visit reminded me of the typical Gallery Furniture experience where they literally don't leave until they are convinced you are completely satisfied. Highly recommend.

JJ and the Digital Delight team have been providing media solutions for our family for almost 20…read moreyears. Any time there is a need to move or upgrade our media equipment, the team is there on time with cost effective solutions that are always on budget. Over the years we've become so reliant on the Digital Delight team that we've personally gotten to know each of them and can truly attest to their professionalism and expertise. Thank you JJ and the entire Digital Delight team!

Highly - Highly - Highly recommend!!! Looked for a quote over a year ago and Michael won me over. I…read moredecided to postpone the previous project a year ago but as I stated, Michael won me over with the communication we had. Fast forward and when I tell you I got exactly what I requested and more! Older home I'm in and the job quickly turned complex however Michael is an experienced guy and this complexity was a piece of cake for Michael and his team. I ended up getting 2 cat 5 runs and a Cat 6 run installed, along with several phone cords re-wired to network ports that saved me money. Michael's pricing is compatible with the market but he'll win you over with service and care. He is has a ton of knowledge and is very comfortable in what he deliveries. I was having a concern with an AP that was added and Michael made sure I was satisfied before we called it quits. He even made a point to follow up week later to be sure everything is of great standing.

Mike and his partner did a great job reorganizing my network panel. Mike was very helpful and…read moreflexible to do what I wanted. I definitely recommend his services.