In our transition to a new security system and provider, the provider's installers refused to…read morereplace several of our existing cameras, because they were "not allowed" to work so high. Posted the project on Yelp, and had several responses. None but MaxTech actually came to visit and do a site survey so they fully understood what needed to be done. MaxTech was not the least expensive, but the only truly responsive and responsible quote. And, having Max here on that visit gave me total confidence that MaxTech would deliver on their promise. And MaxTech *did* deliver, on the day they promised, and for the price quoted: four cameras, running Cat-5e in place of previous powered coax, integrated into our new Vivint-based system.

The technician who visited our home three times was really helpful. He didn't charge extra for…read morereinstalling the camera in our backyard during the second visit and patiently assisted me with all the network settings. He's definitely someone you can trust.

Armando was awesome. Great customer service, good communication, detailed, and knows his trade…read morewell. We did a whole house alarm that covered just about everything. Although our area seems safe, you just never know! I recommend!

Armando was an absolute lifesaver! An old ADT Security Alarm in my home was accidentally armed and…read moreI was unable to disarm it as I didn't have the passcode. I reached out to Centeal Security and Armando walked me through steps to disarm it over the phone. After assisting me with successfully disarming the alarm, he provided me with some very useful advice on how to resolve this issue should it happen again. So greatful for his assistance as my family and I weren't sure how to resolve the issue. I would definitely recommend this company!

The True Protection alarm system gives me a sense of safety and security in my home.  The alarm…read moresystem is just as safe as the burglar bars that were on my windows and doors before the new windows were installed which on the same day the alarm was installed. Alonse G installed my alarm system and I was really pleased.  He is indeed a professional subject matter expert.  Ask for him. I will add that the entire experience was rough on the sales side and the customer service side but, I am happy with the the end result.  On customer service I hope that Chris mailed the signs--I'm still waiting--it's been 10 days. Four stars for alarm system and installer!

We had Jake as our technician and appreciated the work he did with installing our entire security…read morepackage. He was respectful of our time and had to get the work done in two trips but he gave it special attention and care as he likely would have for his own home.

If I could give zero stars, I would -- one star is way too high for them…read more They sent untrained sales representatives to my home who promised a "30-day free cancellation" offer to encourage me to sign up -- only to later find out that this was completely false. When I tried to cancel within 30 days, their customer service informed me that the actual cancellation period was only 3 days, and that I would need to pay $1,800 just to terminate the service not including the equipment fees. The sales representatives who came to my home in Waller were Daniel Hernandez and Jonathan Guzman, both of whom straight up lied to me just to make a commission. DO NOT sign up with these liars, you will regret it. Their manager, Angel, clearly doesn't care because this seems to be how they all operate -- lying to people to get sign-ups and money. It's disgusting business practice, and they should be ashamed of how they treat customers.

I am very pleased with the Vivint alarm system. Service technicians were very polite and helpful…read more System is working perfectly. I would highly recommend Vivint.

good service and fair price. Fast and helpful in helping me choose equipment for thermostat,…read moredoorbell and 2 outside cameras

They were great! They respond quickly to inquiries and the person that came out was friendly and…read moreprofessional.

They rocked out were adorable and were true professionals. As someone who works with cablers all…read morethe time I would highly recommend.

I requested a reroute of existing coax and cat 5 cable out of a new doorway created by a remodel…read moreeffort. Mavenex was on time, evaluated the job, took advantage of the access created by the other craftsman on the jobsite. Furthermore, did not interfere with any of the other trades working in the area. Everyone was able to progress their work without any slowdown. Mavenex stayed with me until all systems were restored. Even checked connections upstream of his worksite. The value was fantastic given the short service request.

Fast service and honest people. Set prices. Everything is done within 30 minutes. Unjammed the…read moredoor, change the lock, clean the area. Good jobs guys. Thank you so much.

I recently used B&M Security and Locksmith Company at my house and I couldn't be happier with the…read moreservice! Ben was absolutely fantastic professional, prompt, and extremely knowledgeable. He took the time to explain everything to me and my husband and made sure we felt comfortable with the results. It's clear that B&M Security prioritizes customer satisfaction and quality work. If you're looking for a trustworthy locksmith in Houston, I highly recommend B&M Security and Locksmith. Ask for Ben--he does an amazing job! Five-star service all the way!

Being super busy after moving into the new house…read more Brett is very professional and immediately responded to my email and followed by phone calls - the most cost effictive suggesiton was proposed by him. A 3 years package was offered and we made a quick deal. A technician was despatched to our house 2nd day in the morning and installation was done in just about one hour. Then a demonstration and detailed explanation on downloading related Apps into mobile and usage of the system was given after that. A few days later, we found the alarm was triggered a few times while nothing occurred in the late evening after syestem being set to home stay mode. We called True Petotection and the next day the same technician came over for a through test and checking. Some old sensor was found malfunction and he replaced all for us right away. A follow up phone call was made to us the day after with apology of inconvenience caused and everything was perfect after that. Nice peoples and great job. Yet chosing service provider from Yelp becomes a habit for me now even I am quite new to this App. Fantastic!

No company follow up after installation (problem with cameras and ordered different panels and it…read morehas been 3 months and no response or returned calls). No instructions left on how to operate system or who to contact.