We had WiFi extenders, URC system and Rokus set up. It never worked correctly and I kept asking for…read moresomeone to fix it. Owner then got involved and refused to listen or fix it without charging. We called another tech company who found that the WiFi wasn't set up correctly and interfered with the URC system causing it to disconnect our video. Do NOT hire or you will get into more and more issues and charges

I am SO happy with the work that Ashcraft Technologies did, that I started this Yelp page for them…read more Jordan texted me with a quote and came the next day on time to mount my TV. He came with the mount and had it installed in about 20 minutes. In the picture you can see the wires hanging, but I asked him to leave it like that (as opposed to adding a power box behind for just a little more money) because I'm renting my apartment and didn't have time to clear it with my landlord first, but he offered to come back and install one if I change my mind. Ashcraft does some pretty cool stuff like home automation, network security, setting up wifi, theatre installations etc. Basically this TV mount was a walk in the park for him compared to the other stuff ;). Side note, Jordan has a really cool back story and is awesome to talk to- he used to do security networking for the government, and has built this business from the ground up. He's honest, really cool, and even gave my pup some love :).

Needed a quick purchase of an Ortofon OM 5 E cartridge and stylus nearby. Service was excellent and…read morethe shop looked great. Happy to say the minor repair worked out well. Thanks ListenUp Boulder!

Drew and Jeff provided excellent and elite service. They are a team that makes troubleshooting…read moreeasy. Their expertise for integrating entertainment systems is unbeatable. It makes ListenUp the go-to audio video company when purchasing and installing electronic equipment.

Highly recommend Jeff for TV mounting. He arrived on time, well prepared and we got straight to…read morework. Ours was a challenging project- an 85" TV mounted overhead. Jeff is thoughtful, experienced and communicates well. Thank you for your valuable insights and assistance on this difficult install!

I had Jeff out to install an OTA antenna. I had assumed he would need to put it in the attic but he…read moredid a thorough analysis and put it on my roof. That setup was less expensive and I have great reception now. He's super friendly and was able to work with my schedule. I got one other estimate to do the job and his cost was literally 1/10th of the other one.

Seriously so happy I found this crew!!! They will do great!…read more My home internet has been terrible for far too long and it's been frustrating trying to find something else..... the only thing that seemed like it would solve our problems was Starlink...: my husband wouldn't commit to helping me install it and wanted me to find someone who could do it and do it right! I poked around on the internet and I mainly ended up with random companies that were not "local" then I found Next Step Communications... I did their online form to get them to contact me and they did so basically instantly. The best part was that it was an actual person and not an automated system response. Jason & Ryan were on top of it and ready to help me however they could. I asked tons of questions and serval I probably asked serval times. My husband had some questions that I emailed them back and forth about. In no time it was evident that they were the ones that we wanted to install Starlink. The starlink equipment was ordered and the installation was scheduled. My starlink came sooner than expected and they adjusted their schedule to accommodate the early installation Their crew to install was two very nice guys who did a great job. Not only did they bring their booties to wear in the house but they literally had everything they needed in their vehicle. Ive had several different installers that have came to my home over the years and it usually stresses me out because they make an absolute mess and they have zero respect for your clean home and nice things. BUT Next Step Communications did a great job on the installation of my new Starlink service! The service requested was definitely completed with 100% satisfaction! It was so pleasant to have this experience with the crew from Next Step Communications. They even had a little shop vac to clean up behind themselves. Drop cloths, ladders of every size, mounts and cords for the starlink to adjust to their needs for this particular project. I felt 100% comfortable the entire time they were here and they were a pleasure to work with. Thanks guys for doing a nice job and doing your job, very well that is!

They installed cameras (which is fine to install cameras, as many as you want) next door and they…read morehave one pointing directly into my living space window, and it's illegal to so without "gray out technology" I called to confirm they did and the owner got mouthy and rude over me asking if he followed the law. Can only imagine how working with this company is.. if you use them make sure the follow the laws while installing their camera and the ones they use look cheap. Far better options out there since the guy wanted to be rude . and no, I'm not "mad" they installed cameras, I'm glad they did, the more the merrier! what I'm mad about it the response I got from the owner when I asked a simple question if they followed the law whe. it comes to pointing directly at windows. nobody cares you have cameras u less youre a crook! what we care about it doing it right! have a 10000 of them, we do ;) Just don't be a jerk whej someone asks a question that was legit! no, this isn't "harassment" but good try on that. Rage

Get a message that the "wireless caller is not available" with no business greeting or ability to…read moreleave a message. Can't find a website, and no reviews on Yelp, Google, etc. Assuming this business is no longer in business.

From the owner: Home Theater Installation | TV Mounting | Computer Repair | Computer Service |…read more We are here to provide the Boulder - Foothills area with prestigious yet affordable service for all types of Technology Our team specializes in setting up, repairing and customizing computer systems and home theater media solutions We can run a basic diagnostic on your computer, mount your TV on the wall or design and build your dream home theater... Whatever it is, we will help you decide what technology is right for you; and you never have to leave your comfort zone in order to go wait in lines TV Mounting starting at $45 for service, starting at $60 including the mount

Jeff was very professional, responsive, assessed our needs and was easy to work with. The morning…read moreof service, he gave us an eta and showed up as promised. He was fast, efficient, taught us how to use the mount that we purchased in advance, and used sturdy/quality equipment to mount the TV. I couldn't believe how fast this was completed from start to finish. Thanks Jeff!

We were in a huge bind when another service failed to show up to dismount our TV when we moved out…read moreof our apartment. Jeff saved the day! He did a great job with both the dismount and then mounting it at our new place. Highly recommend!!

I just moved into my new house and was in a bit of a pinch. I couldn't get anyone to come out on…read moreshort notice (the company I had contracted to do the full setup and install kinda bailed on me and were extremely difficult to work with) when I sent an email to Joel he was able to come out next day, and advise me on a full security system that would provide me the exact amount of security I needed. He was very clear not to over sell to me (even though I ended up going a bit overboard in the end on my own accord because I wanted to lol) but Joel was very clear that some of my stuff I didn't really need. Which is a nice change from someone trying to squeeze every penny out of you. If you need someone to trust give Joel a call!

Joel's work is outstanding! When we moved to a new home, we needed several installations. He…read moreoffered us a complete package that included outdoor cameras, a doorbell, a garage door opener, an AC/heating system, and door/window sensors. Our initial meeting with Joel lasted around 45 minutes, and based on my research, we got a great deal. We appreciate your help.

I don't know if i can quite capture my Soundings experience in a review, but here goes. It was…read morenothing short of outstanding. The net of it is that there was never any pressure to buy - i had several interactions with the Soundings team over a period of about 18 months and both times they started with conversations about what I wanted to achieve from all perspectives - equipment, usage (music, film), and aesthetics. And at the outset of both interactions, they wanted simply to visit my home so they could understand the environment in which i was working. After the first interaction, i did nothing other than completely change my plans as i was in the midst of re-modeling my basement where i was planning to put the A/V equipment - most of which i already possessed. Once i completed that, i returned to Soundings and started over with Mark, who happened to be at the store when I arrived. Again, never any pressure to buy, but simply a conversation about what i wanted to do. At that point, most of it was related to A/V furniture and installation of a TV. We decided to add a subwoofer and replace some of the builder furnished in ceiling speakers. Once it was delivered and installed, then the fun really began. The Soundings master set process is truly amazing. I refer to the Soundings team now as the Sounder Whisperers. My stereo has never sounded so good. Mark arrived with several known source materials (audio and film) and we proceeded to spend several hours listening and using an organized process, making what are seemingly infinitesimally small movements in the placement of front, center, and sub speakers. This process truly fit the equipment to the room and sounded superb. Even though I was satisfied - i could still tell a difference in my 20+ year old equipment compared to some of the equipment i had listened to in the store. Moreover, my speakers were a little large for the space. Thus, i returned to the store, was encouraged to bring some source material, and then simply spent some time in one of the rooms and listened. To make a long story short, I decided to upgrade both my speakers and A/V receiver. It was a two step process as i didn't quite believe that the electronics could make such a huge difference in sound, but it was truly amazing. After a few months to let the equipment settle in, we repeated the master set process and I now have a sound system that matches the full sound i heard at the store. Whether it's listening to audio or watching a movie - the experience is wonderful. As i said, there was never any pressure to buy anything, just conversations around what i wanted to achieve. Certainly there are different price points to consider, but they have really done all of the research for you and what you'll find at Soundings is remarkable sound at each of their budget levels and a great staff that is truly interested in helping you achieve your A/V goals. All in all an outstanding experience.

Indranil Dandaroy Posting publicly. Learn more…read moreI had extremely positive experience at this store. Audiophile stores can be snobbish at times. I have a Pro-ject turntable that needs cartridge setup with proper alignment, VTA and azimuth. I did not buy the table from them. Yet Rod told me to bring the table in. We had good discussions about 2-channel audio. I could tell he is a true audiophile, knows his stuff but still very helpful and humble. There was bit of challenge in setting up my table (for which he had to talk to Pro-ject tech and make mod to his tool), but he spent that time and got everything adjusted. The table actually sounds a bit better now and the best part is he did not charge me anything for all the time spent. When I picked up the table, I asked him again if I owed him anything. He said no and helped me put the table in my car. Now that is service. I highly recommend anyone in the Front Range area to seek out this store. Rod will not disappoint you. HIGHLY recommended!