This is the only place I would go for my hearing needs. Dr. Stephen and Preston are helpful,…read moreefficient and pleasant to be around. Dr Stephen just adjusted my hearing aids because my hearing had improved and I now hear better than ever. It has changed my life. Why go anywhere else?

Dr. Steve is the most caring and skillful person when dealing with hearing loss. He carefully…read morereviews hearing loss and presents you with options and allows for you to make the decisions appropriate for yourself. Once fitted with hearing aids, he always works to make sure the aid is helping you in the best possible manner.

Well this shop was clean and I was greeted when I arrived…read more They used real ear measurements! I think that when approaching hearing aids it's important to educate yourself beyond reviews. Go to you tube and watch videos before making expensive decisions. HearUSA is at the top of the board when it comes to markup on aids. Overall the selection is limited and generally the process is a bit opaque. That shouldn't stop you just educate yourself. This store is probably the best in the general area. I received reasonable care. I will be returning for follow up work.

Saved $4,000 at this location! Appreciate the excellent customer service provided to my family…read moremember by the staff at this location. Ruben and Lindsey, the Providers, are professional and attentive. My family member's provider is Lindsey, and Lindsey is dedicated to serving her patients with the highest level of care and ensuring that procedures/protocols are carefully followed. I'd like to take a moment to appreciate Lindsey's efforts to reduce my family member's out-of-pocket copay for the hearing aid which was ultimately purchased. The hearing aid was $6,200, and after the insurance benefit was applied, the out-of-pocket copay was going to be $4,200. Lindsey mentioned that my family member should contact their insurance provider to see if a plan change could increase the benefit / reduce the out-of-pocket copay. After calling the insurance and hours of speaking with multiple individuals, who were all professional and courteous, such as Emily, Danielle, Jovi, and Alice, we were ultimately successful in changing the insurance plan, increasing the benefit to $6,000 and decreasing the out-of-pocket copay to only $200. This seemed like nothing short of a miracle, and but for Lindsey's advice/encouragement, my family member would not have been able to save $4,000. Nubia, the technician, is helpful, and Kameron at the front desk does a great job of creating a welcome environment. I highly recommend this location and the HearUSA team!

I have been a patient for well over ten years and have purchased hearing aids twice. Throughout, I…read moregot the service I requested and more. Numerous times I was given more than was required under the purchase agreement. A successful experience with hearing aids is as much a credit to the audiologist as the product. Many adjustments often have to be made to optimize their effectiveness; Keith and his company have been there for me every step of the way. I can't imagine that you would regret choosing Keith and his staff for your hearing aids.

I did a lot of research before choosing a clinic, looking for a solid, professional business with…read moregreat customer reviews. This business had good reviews, but this branch in particular did not match my expectations. Being new to hearing loss, I was naturally curious about the whole process and had a lot of questions. The audiologist was polite but seemed impatient with my basic, fundamental questions about hearing aids and the whole process. After the test, she did not explain the results of the hearing test; she merely said I had hearing loss and I needed to get a hearing aid. No explanation of the degree of loss; just basically "Here is how much benefit you get, choose a hearing aid." No further advice was given about types of devices or differences between the various models. I will not be buying a hearing aid from this company and will search further for another clinic.

I moved away from my hearing aide prescribing audiologist. Luckily, that audiologist researched…read moreaudiologists in my new neighborhood and found Dr. Mock who is a caring audiologist and has an attentive staff.

Dr. Robin Mock is an outstanding clinician! She is extremely caring, patient, competent, and…read moreexplains everything transparently. I came to her because I have moderate hearing loss and I can hear so much better after my treatment with her. I highly recommend Dr. Mock for all of your hearing-related concerns!!! Parking is easy, front desk is kind, office is clean comfortable.

Excellent clinic, the office is very clean and the staff exceptionally friendly. The man at the…read morefront was very knowledgeable and was able to help with my mother's hearing aids. Highly recommend.

The best programmer in the United States Jeff helped me with severe hearing hear. No one better I…read moreever found! Brilliant!! Susanlynn

I'm not a regular patient at Arcade Hearing and didn't purchase my hearing aid from them, but I…read moretook a chance and called them because my hearing aid completely blanked. The person who answered was extremely helpful and accommodating. She got me an appointment that same morning! When I got there, audiologist Mary Lewis quickly identified and solved the problem, and I was on my way. Anyone who relies on hearing aids knows what an incredible relief and necessity it is to to have them working. I'm really grateful they took me in and provided such prompt, professional service!

My 14-year-old hearing aids broke Jan 26th. At the time I wasn't sure how my insurance worked…read more(HealthNet), so I made an emergency appointment with Pacific Hearing further down Wilshire. There, they loaned me a pair of hearing aids (ReSound ENZO Q 98) and quoted me at $7800/each ($15,600/pair). There isn't much clarity on hearing aid pricing online, so I genuinely didn't know that quote was overpriced. After a month, my insurance company eventually caught up and referred me to Arcade instead, so I made my appointment mid-March. They managed to get me in pretty quickly (in 2 weeks). At the appointment I explained to Matt that I'd been demo-ing a pair of hearing aids for a month and that I'd like to see about getting the same kind. Imagine my surprise when Matt let me know they'd be $3100/each ($6200/pair) and then my insurance covered $2000. I was pretty shocked (and obviously relieved) and asked to go ahead with placing the order. I asked for white and I love them. I've worn hearing aids since I was 2 so I've never been shy about getting something colorful. My hearing aids arrived really quickly (about a week or so), but I was out of town so I delayed picking them up until today. Matt also asked if I'd like to get new molds ($85), but I'd already had mold impressions taken at Pacific, so I figured I'd wait until those came in (they wound up being $200 at Pacific, yikes). I'll definitely be sticking with Arcade going forward. Everyone was incredibly helpful throughout the process and I'm so grateful I got the referral to Arcade. Can't recommend them enough.

I have had an excellent experience with Dr. Shakyan. I saw her for a second opinion after the…read morefirst audiologist I saw upsold me on a premier hearing aid package for $8000. Dr. Shakyan confirmed that hearing aids would be helpful, but gave me options and put no pressure on me to make a quick decision. She also made me aware that hearing aids typically come with a 45 day trial period. I decided on hearing aids that were half the cost of the ones pushed by the other office. Today, I went to receive the hearing aids that were ordered. Dr. Shakyan explained everything clearly, patiently answered all questions, and adjusted them according to my comments. She also had me practice taking them on and off and showed me the features of an app that she encouraged me to download. I have been totally satisfied from start to finish.

Even though it's been awhile since I've seen Dr. Sol Marzghar, I've been a patient of his since…read moreearly 2019. Dr. Sol Marzghar has been the ultimate lifesaver for me. When I first visited him, I had mild to moderate hearing loss with severe tinnitus (my perception of it). On a tinnitus questionnaire scale of 0 to 10, with 10 being the worst, most answers were in the 8-10 range. Years later I'm doing much better and I would say I fall in the 0- 3 range on the scale. I've greatly improved because of Dr. Sol Marzghar and what he has done for me. He prescribed for me Widex hearing aids with the built in Zen fractal tones for dealing with tinnitus. To be quite honest, I've not had to rely on the fractal tones for a long time due to my habituation (doing far better than when I first started). Dr. Sol Marzghar can help you just like what he's done for me, if you give him a chance. Last but definitely least is his front office assistant named Janet, she is remarkable and keeps everything running so smoothly in that front office.

If you can read this but have trouble hearing look no further and go to Melissa at Alexander…read moreAudiology. Current, kind , thoughtful and detailed oriented. The best

If you have problems with your hearing or just need a routine check, this is the place to go. I…read morehave been to other hearing specialists but this one takes the cake by far. Immaculate environment, expert service, satisfaction guaranteed!

I don't know what the deal is here. Do they not want patients?…read more I'd prefer to stay within the ucla system, however not having much luck. I was able to speak with someone a couple weeks ago. She said the first appointment was 6 months out! She said to call back in a couple weeks. I did, left a voicemail. No call back. Called again just now, again, voicemail at 330pm in the afternoon.

As you can see by the other reviews, it's almost impossible to get through to this department on…read morethe phone. Once you finally get through you can make an appointment and see an audiologist and they're nice and efficient but getting an appointment is really difficult.

For years I have been searching for an honest, knowledgeable, and caring audiologist that could…read morehelp with my mom's occasional hearing aid troubles. I was referred to Ray through the Phonak company and I'm very grateful for that. Ray, has been in this business for over 30 years and is an expert in his field. They offer all sorts of services from repair, consult and hearing aid dispensing. I would highly recommend his office specially because they are extremely caring and professional.

Ray is an absolute gem. He is knowledgeable, working in the field for more than 30 years. He…read moreattends seminars on a regular basis to stay up on the latest technologies from the various companies. He makes suggestions on which aid is best for my loss, generous with his time, and has always fitting me in. I am deaf in one ear, and have a moderate loss in the other, so if my aid malfunctions it's catastrophic. He is kind and compassionate, never making me feel bad about frequent adjustments or tweaking. He's also able to service the aid, often times making a quick fix without having to send it back to the company. He's one of a kind.