This is the only place I would go for my hearing needs. Dr. Stephen and Preston are helpful,…read moreefficient and pleasant to be around. Dr Stephen just adjusted my hearing aids because my hearing had improved and I now hear better than ever. It has changed my life. Why go anywhere else?

Dr. Preston Pacheco-Thompson at Kirsch Audiology exceeded every expectation I had. From the moment…read moreI walked in, it was clear that he approaches his work with an incredible level of professionalism, expertise, and genuine care for his patients. He took the time to thoroughly evaluate everything, explain each step in a way that was easy to understand, and made sure I felt comfortable and informed throughout the entire process. What really stood out to me was how knowledgeable and detail-oriented he is. You can immediately tell that he has extensive experience and truly understands audiology at a high level. Instead of rushing through the appointment, he carefully listened to my concerns, answered every question patiently, and tailored his recommendations specifically to my situation. That level of individualized attention is rare to find today. Beyond his expertise, Dr. Pacheco-Thompson has an exceptionally warm and reassuring bedside manner. He is compassionate, attentive, patient, and genuinely makes you feel heard. He has a calming presence that immediately puts you at ease, which made the entire experience feel comfortable and stress-free. I never once felt rushed, pressured, or dismissed, only supported and cared for. It is rare to find a doctor who combines such a high level of technical skill with such sincere kindness and empathy. The professionalism at Kirsch Audiology as a whole was equally impressive. The office was organized, efficient, and welcoming, and every interaction reflected a high standard of care. It is obvious that Dr. Pacheco-Thompson takes pride in both his work and the overall patient experience from beginning to end. If you are looking for someone who is highly knowledgeable, trustworthy, meticulous, and truly dedicated to helping patients improve their quality of life, I cannot recommend Dr. Preston Pacheco-Thompson enough. Outstanding experience all around.

Kathy Harlan is a dream. she was patient with me, and i did not intend that pun, over the year it…read moretook for me to accept her counsel. Incredibly educated and astute re: hearing health. A big recommendation.

Well, both my hubby and I thought this was a one and done fix to his better hearing…read more Not exactly. He's angry that we spent the bare bones we, or rather what he, thought we could afford on devices that failed to fit his uniquely narrow ear canals. I'm angry that he failed to wear the devices (replaced with different ones, three times to no improvement, so he says) sufficiently to make the necessary brain/auditory connection. "I don't want to lose them on the street and I only want to hear you at home." (Too bad I'm not closed captioning speech friendly.) You sure you want to hear me cuz you ain't gonna like what I have to say! Neighborhood fitness walk and he didn't hear a non-EV vehicle exiting from a garage. If I hadn't been with him... Not ready to be a widow. Dr. Rachel has been, as the people on my Mother's side say, a real "mensch," negotiating with device providers, implementing her expertise, to make these budget devices work. I'm hoping for a satisfactory low end device adjustment but I'm willing to tap into my savings for an appropriate upgrade because I'm beginning to be deafened by TV news at volume 54 and blank looks when I speak directly in his face. Stay tuned, cuz there's more a coming...

My audiologist is very good about explaining all my questions, and giving me information that I…read moredon't always think to ask. I appreciate her treatment and personal care of her clients, and feel fortunate to have her on my team.

Keep away fro this place. Chandra oener. Service not good. Patient's complaining…read more Poor communication. Persons working there inexperienced and not so nicer.

If you can read this but have trouble hearing look no further and go to Melissa at Alexander…read moreAudiology. Current, kind , thoughtful and detailed oriented. The best

If you have problems with your hearing or just need a routine check, this is the place to go. I…read morehave been to other hearing specialists but this one takes the cake by far. Immaculate environment, expert service, satisfaction guaranteed!

I was referred to this practice by my former audiologist - I unfortunately moved out of state and…read morewasn't able to stay with her. The referral was based solely on location and them being a part of the same Audigy Group. I was a little nervous since I have never gone to a different audiologist and have been a hearing aid wearer since Kindergarten! I truly lucked out because Dr. Sharma's practice is fantastic. My experience setting up an appointment was quick and easy - Gwen runs a friendly and efficient front desk. Gwen also reached out to my health insurance and to my surprise discovered that there was a bit of coverage provided for purchasing my new hearing aids. Parking is less than a block away and free for an hour which is a nice perk considering the area. Dr. Sharma was very knowledgeable and patient as I asked tons of questions during our initial appointment. After administering a hearing test, she was able to walk me through the different options available. A lot has changed since I last purchased a set of hearing aids. Dr. Sharma was also able to take into account my previous experiences/issues given that I am a long term hearing aid wearer. I eventually settled on a new style that I had previously shied away from and I am very happy I did. Dr. Sharma and her team are aware of the financial investment of a pair of hearing aids and deliver exceptional service. Overall - I highly recommend this practice - whether you are new to the world of audiology or well-versed. Dr. Sharma and her team are a great find and I look forward to my future interactions with them.

This ENT/Audiology clinic is very classy, patient care focused and offers industry leading hearing…read moretechnology. Dr. Sharma will walk you through your hearing loss, explain the audiogram (hearing exam) and review hearing device options that work with your hearing loss and lifestyle... Gwen (Front Desk) is the best.

Made a purchase of hearing aids on May 5. Canceled as problem was resolved a few days later.i asked…read morefor a refund and was told it would be done. I have followed thru for weeks with no refund. I was given excuse after excuse with no refund. The last excuse was that they did not have my credit card which was given to the their office time and again with no credit given. They never contacted me for information. I am still waiting for my refund. I would not recommend this outfit to anyone.i am still waiting for a refund.

WOOOOW VERY PROFECIONAL PEOPLE . AND RECOMMEND…read more If you need someone to translate English to Spanish they have the option to understand your medical appointment thank you

Dr. Glick is a fantastic audiologist and really cares about her patients. I've seen her several…read moretimes for hearing tests and it's clear that her insights into hearing related issues (hearing loss, tinnitus, musician hearing protection, etc.) really set her apart from the rest. She makes you feel like she truly has in interest in your hearing health. I can't recommend her highly enough.

Written from a perspective of an audiophile:…read more There are very few opportunities to hear top-of-the-line IEMs side-by-side and even fewer opportunities to do the test blindfolded. Even at CanJam it's not really possible. When I heard about this being possible from Steve the Audiophiliac on YouTube via Dr. Julie Glick's - Musicans Hearing Solutions office, I booked an appointment immediately. Drove down from the Bay Area for this opportunity. First she checked my ears to see if they needed to be cleaned but my ears were already clean. Then onto the demo. I got to try many of the IEMs maybe 12 different ones (not sure), when I went. Ultimate Ears, Jerry Harvey Audio, and 64 Audio were available, and we did the blind tests. I did not feel rushed, and spent at least 2 minutes or longer with each IEM which is all I needed. My personal top 5 picks were, in this order: 64 A18t 64 A18s 64 A12t JH Jimi JH Layla 64 Audio A18t sounded very good, but then we put the m15 apex module in and I was sold. All 5 of them were excellent but I drifted more into 64 Audio's direction. Although JH had stronger bass. I ended up purchasing A18t custom IEMs via Dr, Julie Glick and was able to customize my pair, and even get a discount, and a free hearing test. Was surprised that my hearing came back normal since I've been to over 500 concerts and am constantly wearing headphones, etc. but grateful that I still have my hearing and also that Dr. Julie Glick's shop even exists. Not only am I happy with this opportunity, but it was worth the trip from the Bay Area (6 hour drive).

Doctors are very knowledgeable and patient. Spend the time to get to know your needs and individual…read moresituation and make the best recommendations for you.

Everything!! Dr. Michelle Sherman is a great audiologist. I hav purchased my hearing aids twice in…read morethe last 10 years. Follow-up visits are usually free, unless some additional procedure is needed. Extended warranties are seamless.