Kim gave me one of the best haircuts I've had in a long time. She was incredibly detail-oriented,…read moreand her energy was upbeat and engaging. She balanced giving professional recommendations while still listening to my preferences. If you're looking for someone who is attentive and genuinely cares about her clients, please book with Kim!

This review is for Sera…read more I completely understand that a stylist's time is valuable, and I know it's frustrating when clients are late. I also understand why my appointment needed to be rescheduled. My issue is not with the policy, it's with how I was treated. I was made to feel like an inconvenience from the moment I walked into the salon. I had a 12:45 p.m. appointment and called before leaving home to let the salon know I was running about 10 minutes late, which is their stated grace period. The receptionist told me she would let Sera know. At 12:56 p.m., when I was literally one minute away from the salon, I received a call saying Sera could no longer see me because I was late, and she had back-to-back clients. While I was disappointed, I understood. I asked if I could still come in briefly to speak with Sera because I wasn't even sure I needed a full highlight service, and the receptionist agreed. When I arrived, Sera immediately told me I needed to reschedule and seemed unwilling to discuss my hair beyond commenting that the back was "really dark" and explaining that she had returning clients scheduled after me. She didn't seem to know or care that I was a returning client. Sera had done my hair in February, and I came back because I had really liked her work. Not recognizing me in and of itself is not a big problem--I know a lot of people sit in her chair--but it made the interaction feel impersonal and left me wondering if she'd even prepared for my appointment. I was fully prepared to work with Sera and the receptionist to find another date and time that fit both of our schedules. Instead, both were unhelpful, dismissive, and rude. This experience was especially difficult because I have pretty severe alopecia areata that, thankfully, is now well controlled with medication, allowing me to grow most of my hair back. That said, I wore a wig for five years after losing most of my hair, so finding a stylist I trust is still an incredibly vulnerable and anxiety-producing experience. Every time I see someone new, I have to explain my hair loss and why I prefer a lived-in color that doesn't require overly frequent trips to the salon. I chose to return to Sera because I thought I had found someone I could continue seeing. Instead, I left feeling embarrassed, dismissed, and genuinely upset. I walked out of the salon, called my husband, and cried like a reprimanded little girl. I am a 35-year-old grown-ass woman. Policies are important, and I respect them. Kindness and professionalism are just as important. Had the situation been handled with empathy and respect, I would have happily rescheduled. Instead, I left feeling less like a person and more like a time slot or a dollar sign. It seems like Sera may have enough clients that turning one away isn't a big deal, but I was respectful, cooperative, and ready to work with her to find another appointment. I deserved that same courtesy and respect in return.

Akiko is the best barber I've ever had in my life. She showed me how hair styling is an art form…read more She has a gifted eye for aesthetics - the results look effortless and will make you feel like you're about to walk onto a film set. She's also just an extremely charming person. I feel lucky to have found her!

Oh, Akiko has been my stylist for the last 15+ years. And now she has been my son's! She is super…read moretalented and the beauty is she is very caring and does listen to you. She understands your need, then she does the job, far-exceeding your expectations! She is an artist who cares deeply about her customers.

Beautiful salon, they did such an amazing job with a layered womens haircut. Everyone was so…read morefriendly!

I have very fine, thin hair that often looks very flat, even after getting it cut. Jacqueline gave…read moreme my favorite haircut I've ever gotten that actually gave it some body and volume for the first time. A few weeks in, and it has never looked this good! Really great experience here.

I'm a new client and I can't recommend Frankie enough. I reached out and got a same-day…read moreconsultation. One week later, I got my piece and my first cut in. Frankie is extremely skilled, works efficiently, and makes the environment relaxing and friendly.

I cannot recommend Frankie and The Studeo highly enough! In 2021 I was in desperate need of help…read morewith my hair extensions and couldn't find anyone who knew what they are doing and stayed within my budget. Luckily I found Frankie and he has been a godsend to me for four years and counting! He does my color, extensions and is a master at styling. I love going to his salon! He truly has my highest recommendation!

Unimpressive. I went in for a fix of a cut I had gotten the previous day at Eden. The first picture…read moreis what I wanted. The picture of me in the red is what Eden gave me, the picture of me in the grey is what Michael Anthony did to fix it. The picture of me with the camera is my own fix. I cut it myself with no training. Judge for yourself who got it closest.

I had my first appointment with Collin this weekend. The local listserv recommended him and I'm so…read morehappy they did! My old stylist has decided on a new career path, and it's always scary to find someone new. Collin was great about listening to my concerns about my hair, and delivered a cute fresh style and styling tips I can duplicate at home easily. Getting an appointment was easy, and everyone at the salon was friendly and kind. It's so conveniently located and if you go on a weekend you kind of have to stop by the Eastern Market booths, which is a bonus in my book!

I absolutely love this place--do yourself a favor and book your next appointment with Dayna. I've…read morebeen seeing her for years for both color and cuts, and she never misses. Her blowouts are next-level and somehow last me a full week every time.

Been coming here to see Marcela for several years - it's a great salon and she is a great hair…read morestylist! Appointments generally start on time and she does a great job with my color plus is a great person and fun to chat with!

Amazing experience! Shaneya was my stylist and was so understanding of what I wanted and was very…read moreskilled. Definitely will be coming back!

Holy. Sh-t. !!!!!!…read more I can't find enough superlatives to describe Enders and the Burrow team. Enders (in collaboration with Ryan) fixed my hot hot HOT mess of a "balayage" (for which I paid $$$$) basically on the fly, in a fraction of the time, at a small fraction of the cost. Jarrell at the front desk is amazing. More adjectives: cool, high-energy, positive, perfectionistic, artistic, welcoming, amazing playlist. Best salon by far in my 8 years in DC!! My only regret is not finding them sooner.

Looking for perfect layers? You've come to the right place…read more Santos is an absolute genius when it comes to layers--nobody does it better. I've trusted Santos with my hair for over 20 years, and I wouldn't go to anyone else. He knows exactly how to bring out the best in your look every single time.

If I could leave 0 stars I would. This was not my intention to leave a review as this would be my…read morelast resource and I rather give feedback directly, but given that I sent pictures and I asked for refund and the answer was NO. I have no choice. Long story short, I got the worst haircut I've ever gotten in my life. I cried all morning today looking at how awful my hair looks. The worst part- my bangs. Please save your money and don't go here because they will charge you and not refund you even though the job is the most horrendous you've seen. I'm having to go to another salon to fix. Please see photos.

I have been going to Heather for years and she is still the best! Great experience and always happy…read morewith my cut.

It was time for me to do something with my "bad hair day" today. I booked my appointment with…read moreHeather 2 weeks ago and she was easy to communicate with through text answering some of my questions. She was very professional and pleasant. What I love about her is the fact that she took her time checking my hair, how to achieve the color I want and the haircut I was aiming for. She did a hair test first before applying color all over my hair which all salons should really do first. Then she explained every process and how long will it take. She took her time doing my Color and Keratin treatment. After 4 hours... I so love the end result and will definitely be back.

This is the MOST PROFESSIONAL Beauty Salon in Washington DC. They handle all hair types and they…read moreeven have a Color Bar. The ladies here do a wonderful job with hair care. They have excellent customer service and they cater to their customers' needs. Overall, they keep a really good time schedule and they make sure that you're in and out in a certain amount of time that they tell you as the estimate. I do also appreciate that they respect their customers time by doing this. I love that they have a point of sales system where you can pay by tap and that they don't really handle any cash, which is a good sign. Overall, this is the best hair salon in DC that I'm aware of. I trust them doing my hair, my daughter's hair, and I have referred people to come here. Thank you ladies!

New month, new business to support…read more This place is one of a kind, a gem which deserves to shine. The staff was friendly and my services were booked in no time. Very clean establishment They offer coffee, tea, or water to guests Festive decor with some halloween candy at the front desk lol how cute! My services were done by Sonya and I'll say this, you need to book a trichologist! If you're suffering from hair loss, hair damages, dermatitis, and scalp issues, book someone certified to not just style your hair but customize the right care for your hair. Sonya did just that and she was sweet, understanding, not scornful of my hair condition, and really made a dull hair shine again. As someone battling dermatitis, I booked a cut, moisture hydration treatment, and scalp exfoliating detox masks and honey...this service was just what I needed. Sonya carefully explained everything to me from things do refrain from if my scalp became flared and how to manage it in between. I'm so relieved to have found her because my hair was missing this level of care and support. I'm scheduled to return soon and cannot wait to continue this journey to healthy hair with a dynamic stylist. Book the appointment and if you need special attention to the state of your hair, book Sonya-you won't regret it.