Partial Treatment and Inadequate Resolution at Augusta Location…read more I purchased Brazilian/bikini and underarm laser packages at Milan Laser, Augusta, GA. I began my bikini treatment at the McDonough location and experienced excellent service. However, at the Augusta location, where I purchased two additional packages, I received only partial treatment for the Brazilian area during my January 24, 2026 appointment. I reported this to corporate, but their only resolution was: 1. Continue treatment with the same technicians who did not provide full service, 2. Transfer my services to another Milan location -- however, there are no nearby alternatives in the Augusta area, and the closest practical location in McDonough, GA is not local or convenient for ongoing treatment, or 3. Cancel my services and accept a $507.80 refund, which would forfeit the lifetime guarantee for packages that originally cost thousands of dollars. Despite multiple emails and calls, no meaningful resolution has been provided. My experience at McDonough demonstrates that the Augusta location deviated from standard practices. I hope Milan addresses these issues so clients can receive complete, safe, and fair treatment. Update***** After posting this review, I received a phone call from Chloe on the Client Resolution team. She stated that no additional resolution options would be offered beyond what had already been presented. When I asked to escalate the matter to a supervisor, I was told that would not be possible. At this point, I have exhausted internal resolution efforts. My concerns regarding incomplete treatment and scheduling inconsistencies remain unaddressed.

Would leave a 0 if I could. This business is a scam. They offer every one "custom" prices. Will not…read moregive you a quote over the phone. Everyone can come in for the same service but will charge you differently. And talking about offering discounts depending on the person. Sounds very much like they're screwing people out of their money. The manager was EXTREMELY rude when I called inquiring information. As I'm looking to swap laser companies due to me driving 2 hours for my current service. I'm am esthetician/service provider myself. I would never get serviced here! I can't believe the manager was so rude. Maybe because it's the Augusta location. Very distasteful. I will be sure to tell everyone about my experience.

I purchased a package using the groupon rate last year. Unfortunately, even with that rate it…read morewasn't worth it. Maybe it's because I had treatments in a different facility before and am comparing, but GA Med Spa's facility and way of conducting business was extremely unprofessional. I found it awkward that the appointment scheduler at the desk is male, as I was uncomfortable telling a man what areas of my body my treatments were for. The waiting room is so small (and always packed with people) that when I had to tell the man I needed to make an appointment for my BRAZILIAN a waiting room full of customers was just looking at me. I felt Kim should have taken the time to properly document and hand him my chart to save me that embarrassment. GOODLUCK if you ever have to reschedule at the last minute! They will push you off another two months regardless of how soon you need your treatment to stay on schedule. There was even a time she couldn't properly adjust my settings because she didn't document them at my previous session. Many times I had to wait my turn for 30-45 minutes. Nearly every time I went she put me on a different kind of machine. The towels on the bed looked like they hadn't been changed since the last customer, as there were clear imprints on them. She wasn't consistent with how throughly she treated an area at each session. She was always rushing and missing slots all together. This why I still have growth (and a lot) after TEN treatments. After ten sessions, I had no improvement with the reduction of hair growth. Kim refused to credit me the difference in my original form of payment for my two remaining sessions, yet offered to credit me for a different service. I don't ends any of the other services, I told her I wanted it back to my card. She completely stopped answering my emails at that point. More than disappointed.

Definite improvement from previous visits. More staff and new/more machines to fit clients needs…read more More efficient appointment process as it is done on the spot with Internet confirmation. No need to call to remember when my appointment was. The laser has been working great a definite decrease in the amount of hair growing. I didn't need to shave in between appointments. Great holiday prices going on now. Much better than the other the other locations that cost 5x more.

I had a great experience at Siren Glow! They really listened to my particular needs and tailored…read moreeverything accordingly. I've only had one session so far, but I'm already looking forward to my next one and getting even more services with them!

Luna Spa on Evans Road is now Siren Glow Esthetics! With their recent expansion, they've upgraded…read moreto some of the most advanced equipment available rivaling what you'd typically find in major cities. If you're looking for high-quality treatments, professional care, and amazing results at one of the best prices around, Siren Glow Esthetics is definitely worth checking out. Highly recommended!

I just got my lashes lifted from here and I am so happy with the results! My lashes were long and…read morepointed out but with this lift, my lashes touch my lids when i open! I love them! I recommend coming here for the service, price and the people!

I worked for this company and would not recommend it. I had to bother them all day to pay me , then…read morethey decided to put my job on hold because they couldn't train me. I never saw anyone else that worked there except the managers. When I called the place to ask if I was fired, I was left on hold and Elizabeth never came back to the phone. Those people are very strange.

Just moved to Aiken and looking for good local aesthetic dermatology practice, so happy to have…read morefound Dr. Emmer at Palmetto, very pleased! Easy to schedule appointment, flexible hours, very helpful and friendly staff, reasonable rates, very convenient to town, and SO please with results! they definitely have my continuing business.

Going to the Doctor like it used to be. Palmetto Medicine here in Aiken with Dr. Emmer has been a…read morewonderful experience. I moved here not so long ago from the West and needed a Doctor when I got here and was lucky enough to find Dr. Emmer and his staff. Not only are they friendly, but very thorough. Dr. Emmer ran the typical tests that one would for a new patient and then took the time to sit down with me and go over each and everyone with me personally. His nurse is also very thorough and gathers a lot of information regarding how your feeling, your weight, blood pressure, etc. I have been back for a couple of follow up visits and was treated the same way. Dr. Emmer and his nurse even took the time to talk to me about the current Virus pandemic and how to deal with it now, and in the future. I would highly recommend this practice to anyone.

I've seen Nicole for several treatments now and would certainly recommend her! I've had these…read morenuisance stray hairs on my back and shoulders for years, and Nicole has eliminated them permanently! She does a great job working at my comfort level. I'm going to continue receiving treatments and will post updates as we go along.

From the owner: Evello is a full service medical spa. We offer physician services as in botox, microneedling, B12…read moreinjections and more. Our services include Electrolysis, Facials, massage and much more. Schedule your self care online.

Had a great experience at About You today! Dr. Kyllan Hutchinson did my initial visit and she was…read moreso warm and welcoming. Then, I got to meet Lauren (aka-lip goddess extraordinaire) who did my lip filler injections. For reference, I got 1 syringe of Juvederm Volbella. These pictures are my own that I took before the visit and then another an hour afterwards (one is smiling the other relaxed.) I have not done any retouching. There's still some visible swelling in the "after" photo, but I can already tell that my lips are going to look amazing after they settle. Other notes: you have to go into the medical plaza and it's on the second floor. My temperature was taken upon arrival. About You gave me a fresh mask to wear after getting my lips done to avoid getting any bacteria on the injection sites!

I cannot recommend this practice enough!!! I have been a client for over 3 years and I won't let…read moreanyone else touch my face. Lauren is extremely skilled and personable! Their friendly staff and all they have to offer make me want to come all the time! It's really my happy place! And their new office space is GORGEOUS! Love About You Aesthetics!!