Sugar & Comb is officially open! Although we've been Leslie's patrons for more than a year (and a…read morefew months in the new location), it was a nice event for an even nicer person. This is a bright, clean, tastefully decorated space. It's conveniently located right on Washington Road, making it easy to get to from anywhere. Leslie is a gracious, chatty person who puts you immediately at ease. No small feat when the subject is ripping your hair out by the roots. She is careful and keeps me talking, laughing and sufficiently distracted so our time together goes quickly and smoothly. The hairdressers at the salon do a brisk business, but I've not had the opportunity to patronize them. It is hypnotic watching them at their craft though. It's easy to recommend Leslie's salon, but I encourage you to go see for yourself the next time you need some 'maintenance' done.

I had never received a sugar wax before. and let me Tell you…read morewhat a difference . I will never go back to regular waxing. This place is amazing. Happy with their services . I will be coming back .

Luna Spa on Evans Road is now Siren Glow Esthetics! With their recent expansion, they've upgraded…read moreto some of the most advanced equipment available rivaling what you'd typically find in major cities. If you're looking for high-quality treatments, professional care, and amazing results at one of the best prices around, Siren Glow Esthetics is definitely worth checking out. Highly recommended!

I had a great experience at Siren Glow! They really listened to my particular needs and tailored…read moreeverything accordingly. I've only had one session so far, but I'm already looking forward to my next one and getting even more services with them!

Amazing place! Had permanent eyeliner done by Annette Gray. She is a master! I would not go…read moreanywhere else!

By far the best spa in Augusta! I absolutely love how tranquil and relaxing the space feels as soon…read moreas you enter. The staff were extremely welcoming and professional. They've clearly been trained by an amazing manager or owner who knows how to create memorable experiences. Y'all I was so relaxed during my treatment that I actually fell asleep. So embarrassing. lol. Rebekah and her staff are truly amazing and I recommend Rosewater to all of my friends and family!!

It felt like she used rubber gloves for my facial, she put so much "hydro" on my face for my hydro…read morefacial, that it was dripping into my ears, and when I asked for goggles for the extremely bright red light treatment, she told me to "just close my eyes". No ma'am. I asked her to remove it, as I've had many facials in the past, and goggles must be used as it is extremely dangerous for your eyes if they aren't. The receptionist answered my questions, although she never looked up from texting on her phone to do so. When I asked about the teacher discount, she said it was 10%. I said, really? Cuz the sign on your door says 20%. She then rang me up, and didn't give me the discount until I asked about it again. Never. Again.

I had not gotten waxed in too long and I was quite nervous about the pain level I might have. From…read morethe moment Katelyn stepped in the room I felt relaxed and at ease. She was explaining to me some of the techniques she uses to make it as painless as possible and I have heard that people rave about her expertise in painless waxing. Not only did I get through this session feeling just fine and as little discomfort as possible, but she wound up being such a wonderful person to talk to! Overall a wonderful employee, wax specialist, and human. I definitely recommend her.

I was extremely nervous about trying microblading and this woman made a bad situation worse. She…read morewas impatient with my concerns,rude condescending and at 1 point I had to ask her to please not yell at me. I left in tears. If you're looking for a knowledgeable kind professional person for microblading please keep looking this woman is not it.

Amazing work! I loved the service and advice while doing my eyebrows. I used to burn when waxing…read moreand this time it did NOT happen. GREAT wax for my eyebrows. She cleaned me up perfectly for my preference of thick clean eyebrows before a friends wedding.

I have been going to Thumb's body waxing for years. I get Brazilian's , but sometimes like…read moredifferent shapes and Brandy has been on point with my specific requests. She is thorough with the wax and understands the assignment when I ask for a shape yet don't know what to call it!

Great place for all your waxing needs!!! Believe or not getting a full Brazilian was one of the…read moremany things on my bucket list of ToDos, and I went for it at Thumbs!!! After reading lots of mixed reviews about other hair removal places ( wax,sugar, etc...) and calling a few places with all my inquiries about the process, I was definitely headed to Thumbs! The great customer service could be experienced through the phone! All of my many questions were answered and Thumb made me feel really comfortable asking anything! I have to say that I normally groom my own private parts, so this was a first! I get there and am quickly greeted. Thumb explained everything to me before anything happened which put me at ease. I braced for shock at the thought ripping hairs, but it wasn't that painful at all. I was pleasantly surprised! We conversed about our kids the entire time and then it was over. It went pretty fast. Maybe a flinch or two in sensitive areas, but nothing like I expected or feared. She is very thorough. The place is spotless and very well organized. I will definitely visit again.

Nicki and her granddaughter have been doing my eyebrows for yearssssssssss…read more Recently her granddaughter exclusively does them. Initially we had to come to terms about how I like them thick but clean. Once she got how I liked them she consistently does them perfectly every time. Ideally I only have to go once a month. I can stretch to about 6 weeks. I love this place. I appreciate their genuine kindness and perfect brows.

Went here today and glad I fid!! Mama Nikki was awesome and did a great job. This will be the only…read moreshop I go to!!! Highly recommend for anyone wanting their eyebrows done right!!

Yesterday I went to Southern Vanity in order to receive my Botox shots. I was advised that the…read moreBotox was on 'back order' when the PA finally got to me in the room and if that was known to me when I first checked in, I would have waited for it to come in. So, I was giving the alternative to try jeuveau. I should have known better because of how I was asking the PA questions and she was very skeptical and hesitant with her answers that I should not have done it. But I tried it anyway thinking maybe it could be better. Afterwards, I talked to my sister who stated that it sounded really weird that Botox, of all things, would be on "backorder" and that she felt that I was pretty much bamboozled by them trying to push a new product because of the almighty dollar. As soon as she said it, I felt the same!! I was also told this was going to work faster than even the Botox. And it has done absolutely nothing!! I was able to see results within hours from Botox but not with this stuff. Nothing!! I don't suggest it. I'm 50 and only do Botox for the crease between my eyes. So, I have lost out on $165 for something that was suggested by the PA with her not even really knowing the effects of it because she even said she hasn't used it and that one's on me. Lesson learned. 3 stars bc I seriously feel now that I was nothing but a simple sale and now I'm stuck for 3 months of not being able to actually get Botox. Needless to say, the crease between my eyes seems to be more pissed off at this point. Maria, medical assistant, is awesomeness though!!! So 5 STARS for her!!! But then again, she had to know there was no Botox too.... Hmmmm.

the best staff and facility! Prompt excellent service! I have been going here for months and…read morethere's nowhere else I would go

My visit to Virgo Nails went extremely well. My nail tech listen to exactly what I wanted and…read morethat's what she provided. My pedicure was another wonderful experience. The salon is clean and beautifully organized. The staff are very welcoming and eager to please. I will definitely be back.

These are my nails in this picture I went in for a simple soak off of tips because I couldn't see…read moremy usual nail lady for another week. He was so close to drilling into my nail bed. When I told him it burned and hurt, he said that was normal. He drilled my nails so thin that by the time I even walked into the front door of my home, I had cracks in my actual nails. I should have walked off, but I would have felt bad if I walked off and didn't pay.

Partial Treatment and Inadequate Resolution at Augusta Location…read more I purchased Brazilian/bikini and underarm laser packages at Milan Laser, Augusta, GA. I began my bikini treatment at the McDonough location and experienced excellent service. However, at the Augusta location, where I purchased two additional packages, I received only partial treatment for the Brazilian area during my January 24, 2026 appointment. I reported this to corporate, but their only resolution was: 1. Continue treatment with the same technicians who did not provide full service, 2. Transfer my services to another Milan location -- however, there are no nearby alternatives in the Augusta area, and the closest practical location in McDonough, GA is not local or convenient for ongoing treatment, or 3. Cancel my services and accept a $507.80 refund, which would forfeit the lifetime guarantee for packages that originally cost thousands of dollars. Despite multiple emails and calls, no meaningful resolution has been provided. My experience at McDonough demonstrates that the Augusta location deviated from standard practices. I hope Milan addresses these issues so clients can receive complete, safe, and fair treatment. Update***** After posting this review, I received a phone call from Chloe on the Client Resolution team. She stated that no additional resolution options would be offered beyond what had already been presented. When I asked to escalate the matter to a supervisor, I was told that would not be possible. At this point, I have exhausted internal resolution efforts. My concerns regarding incomplete treatment and scheduling inconsistencies remain unaddressed.

Would leave a 0 if I could. This business is a scam. They offer every one "custom" prices. Will not…read moregive you a quote over the phone. Everyone can come in for the same service but will charge you differently. And talking about offering discounts depending on the person. Sounds very much like they're screwing people out of their money. The manager was EXTREMELY rude when I called inquiring information. As I'm looking to swap laser companies due to me driving 2 hours for my current service. I'm am esthetician/service provider myself. I would never get serviced here! I can't believe the manager was so rude. Maybe because it's the Augusta location. Very distasteful. I will be sure to tell everyone about my experience.