Great place! Nice clean and convenient. I loved how they call out your order with a taco joke…read more Everyone from the cashier to the cook and even manager on duty is working and professional.

I usually have a good experience at Velvet Taco, especially at the Memorial and Montrose locations,…read morebut the Galleria location was a complete miss. The moment I walked in, I was greeted by three loud kitchen workers who seemed far more focused on laughing, yelling, and cussing than actually preparing food. What should have been a quick order dragged out much longer than necessary, and the lack of professionalism was obvious from the start. The food was just as disappointing as the service. It tasted bad, which honestly surprised me because I know Velvet Taco can do much better. This location felt sloppy, careless, and poorly managed from the front counter to the kitchen. Service was poor. Food was poor. Overall experience was poor. I'd strongly suggest skipping the Galleria location and going to Memorial or Montrose instead. I definitely won't be back.

The service here consistently takes 30+ minutes. The staff was friendly and kind but I get fast…read morefood to be in and out. Not to dig into my sleep schedule

Obtained the sausage breakfast on the bun. It was hot, fresh and tasty. The Associate was upbeat,…read morehappy and very friendly. She was knowledgeable and highly suggestive. The ambiance was relaxed and nicely clean plus fresh feeling.

At 5:30 pm on a Thursday night the wifey and I decided to go to long John silvers for some fish and…read morechips! After spending 30 minutes in traffic and being able to drive about 30 feet (thank you so much rush hour traffic) we saw a Jack in the box. After spending so much time in a traffic nightmare, i actually talked myself into thinking "maybe they gave fish and chips!" Fun fact-they do not, but the cashier was very friendly and even offered to unlock the restrooms if we needed to go! Talk about feeling safe. So I ordered the siracha burger munchies box, and it's no fish n chips it wasn't bad. They also have a Coca Cola freestyle machine, and let me tell you I had fun creating my own drinks. (Insider tip, try the vanilla sprite, you can thank me later) Top off all this fun with the fact that the dining room was entirely empty, it almost felt like they did this for us. It almost felt like a date night. Only thing that made it feel unromantic was the two homeless people who wandered in asking for a cup of water.

The cashier stole my money ! This is the worst jack-in- the box there is ! The staff is terrible…read moreand the manager is just as bad ! I tapped my card to pay for an order of egg rolls I bought 2 which came up to around $4 after I tapped to pay the cashier told me it didn't work so I paid cash he didn't give me a receipt when I got home I got a notification saying they charged me $20 I went into the location the next day and explained the situation the manager was so rude and dismissive and didn't even apologize and said it looks like I paid for someone else's order he even gave me the receipt which showed 2 breakfast meals which was not what I ordered and he most likely just pocketed the cash since there was no transaction for the cash I gave him for the egg rolls he refused to give me a refund and said he would reach out but never did ! Terrible service terrible experience.

The Food was amazing. We came to Trill Burger after they had closed the inside on Saturday night…read more We are from out of town and we had trill burger on our list of places to go .We were in a van and we were told we would not make the turn so we ordered our food in the front of the restaurant. The lady that took our order was nice. However there was gentleman wearing a security badge pacing in front of the restaurant who was very rude not friendly and seemed miserable to be honest. Told us we were taking to long order and urged us to hurry up. As excited as we were to try the food we were very upset with the guy. Food was great but the guy patrolling threw off our experience.

A great smash burger experience. I'm not sure if it's the southern charm or the over all atmosphere…read morebut it was a vibe walking in. I did get the OG jr., was not sure if I could finish the bigger one. The OG jr meal came with a smaller burger, fries and a drink for $8, pretty good deal for someone who wants both a burger and fries. Love the sauce that came on it, you can get an extra side for 50 cents. My burger had a great amount of sauce already. The fries were the best part, I love my fries crispy and thick and that's the best way to describe their fries.

The wait to order on the drive thru was 5+ minutes, the young man that charged my order was very…read morenice. After I got my drinks they asked me to drive to the next window to get my order. Waited another five minutes. In the meantime I tasted to Sprite and it tasted like it had cleaning fluid in it. When the man Amin finally brought my food, I told him how the Sprite tasted, and could he use different soda machine and replace this one. He says there isn't another machine, when I know there is one in the dining area. Then I asked if he could just get me another sweet tea, he said no, it's a different price. I said I would pay the difference. In a very rude tone of voice he says "YOU HAVE TWO CHOICES, GET A REFUND OR GET ANOTHER SOFT DRINK"!!! I was in shock how he looked at me, and addressed me! I asked for the manager, he said in an aggressive voice "I AM THE MANAGER"!!! I asked for his name, he said Amin, it that's even true, he looked middle eastern in nationality. I worked in the hotel hospitality industry for forty years, and this would never be acceptable treatment of a guest. This man DOES NOT DISPLAY OR REPRESENT YOUR ORGANIZATION, RESTAURANT, OR WHAT CUSTOMER SERVICE SHOULD BE. I should tell you I will put this review on Google, Yelp and other platform I can, so no one else is treated with such disrespect. This store in an affluent area of Houston, the Galleria River Oaks area.

ALL Managers are rude. Worst place ever. Don't even take the…read moreorder correctly. Never would even recommend this place since in the Galleria area. The place stinks among other things.

Love it 20 stars the chicken, tender salad, the loaded chicken, tender, the hot wings! I come…read moretwice a week! Great portions too. The lady is so nice too

Couldn't decide what to eat out of all the food truck options in this area so I landed here. I got…read morea medium hot cluck it like it's hot 2 tenders sandwich with waffle fries and a vanilla milkshake. Couldn't have made a better choice. This sandwich was so good - perfectly seasoned and enough to fill you up.

First time catering with Raising Cane's. Bellaire location was convenient and had excellent…read moreservice. Plenty of plates/napkins/sauces/ketchup packs provided! Placed order ahead of time and went inside to pick up. Chicken strips tasted great! Fries could be better; wish they were more crispy. Overall good experience!

I have yet to find a location that I did not like…read more I arrived at hte aiport 2 hours after my original arrival time and this was my first stop before heading over to the hotel. Despite it being nearly 10pm, the front end staff was very friendly as if the place just opened up. They were conversational while I was waiting for my food. I took the food back to my room and it was still hot when I got there. As always chicken was phenomenal and I love their fries. Just the right amount of salt that makes you want to go in for more and then more again.

Way better than canes, the chicken is actually spicy too, the homemade gravy is also amazing which…read morecanes also doesn't do and i can't forget that sauce !

Thumbs Up: The spicy chicken wrap was really good, and the ingredients tasted fresh…read more Thumbs Down: The total was much higher than I expected for just a chicken wrap. Thumbs Down: I only asked for the chicken wrap, and I am certain the employee heard that, so I was surprised when I also received crinkle fries. Thumbs Up: The fries were good. CAUTION: After reviewing the experience, it appears I may have been charged for a meal but was not given the drink. I remember seeing a drink listed on the receipt, so I am not sure whether this was an honest mistake, or an unnecessary upsell, or the worker padding the sale. Either way, I have an overall impression of dishonesty, and I will not be returning.