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    Auntie Anne's Pretzels

    1.8 (6 reviews)
    ModeratePretzels

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    Ask the Community - Auntie Anne's Pretzels

    Auntie Anne's

    Auntie Anne's

    2.1(8 reviews)
    31.8 mi

    Standard Auntie Anne's experience. Their plain pretzel was tasty, but kinda thin and not as…read moresubstantial as I'd expect for the price. The cinamon sugar pretzels had an excessive amount of sugar, which is better than not enough. But the pretzels were swimming in sugar. Ordering was straightforward and the staff was quick to provide the food. A major detractor was that a medium soft drink was over $4. Wild pricing! There was a long table in the middle of the are eight across from the counter. So, not a bad spot to fuel up while shopping!

    My family and I visited Auntie Anne's today (February 9, 2026) around 1:40 PM, and unfortunately,…read morewe had a negative customer service experience. When we approached the register to place our order, the employee assisting us was dismissive and came across as rude. She declined to provide her name when asked. For identification purposes, she appeared to be a short African American woman in her early to mid-20s working the register at that time. We were trying to order three sweet almond pretzel nuggets, which we have purchased at another Auntie Anne's location in the past. Because of that experience, I knew this was something that could be made, which is why we wanted to order the same item at this location. We were willing to wait for a fresh batch to be made, cut into pieces, and placed into cups as pretzel nuggets. However, the employee insisted they do not make that item and said it was not on the menu, responding with visible frustration rather than offering to help or explain alternatives. We understand that menu offerings and preparation policies can vary by location, but the interaction itself felt unwelcoming and unnecessarily negative. Customer service is an important part of the experience, and this interaction did not reflect the level of hospitality we expect.

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    Auntie Anne's Pretzels - pretzels - Updated September 2026

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