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Auntie Anne's

4.0 (1 review)

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1 year ago

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Munchies - Truth in advertising.

Munchies

4.3(24 reviews)
1.4 mi
Locally owned & operated
Free parking

This place is so good. The food is tasty and hits the spot late night…read more Great portions. If you like what Latin American countries do with burgers and hot dogs, this is the spot. Reminds me of Colombia or Brazil. Recommend the NY chopped cheese, the burgers, and the MozzFather hotdog. Spicy is just spicy enough, the ratings are pretty spot on, spicy 1 for the kids, spicy 2 for the bitties, spicy 3 for the old farts like me who need to get slapped in the fact. Solid desserts. Which at dinner or midnight goes down perfect. Oreos or cake. Tried the (new?) hotdogs could've been a little crispier for a NJ ripper, but still really good. The take special instructions so I'm sure if you ask they'll do it. Solid staff and management. Great music and roomy with spots to sit and chill and talk, super welcoming, though I usually do takeout as I live just a town over.

I've never left a negative review for a business before. In fact, I can honestly say I've never…read morefelt compelled to leave a review like this at all. What frustrated me wasn't just that I couldn't get food. It was the complete waste of my time. After a 14-hour workday, I called to place an order and was put on hold for over 7 minutes without anyone ever returning to the line. I hung up and spent the next 10-15 minutes repeatedly calling back, only to get a busy signal. I completely understand being busy. I understand being short-staffed. What I don't understand is leaving customers on hold indefinitely and then never answering the phone. A simple "We're slammed," "The kitchen is closed," or "We're not taking any more orders tonight" would have taken 10 seconds. Instead, I wasted over 20 minutes of my night trying to give a local business my money and got nowhere. Time is something I can never get back, and that's what bothers me most about this entire experience. The food may be great. The service I experienced tonigh lead me to the somewhat new Indian place in downtown Butler. Fantastic food PS the Bombay chicken wings at a different level.

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Auntie Anne's - pretzels - Updated July 2026

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