Iris was super friendly and did an amazing job with services I booked! Heather and Alisha were both…read moreabsolutely wonderful and made me feel very comfortable throughout the appointment. I will definitely be returning and recommend this place and their service!

Eilidh was wonderful. First time on a back jet peel. I'll be x coming back regularly what a…read moredifference on my back. Feels so fresh. Many thanks Eilidh..

Had a pic of "cut" I was given. I warned the stylist that I had a number of " "cowlicks" and to be…read moreaware of them. The stylist started slowly brushing through my hair to see which way my hair fell (which should be the proper procedure). That is when the owner came by, wound up a timer and set it for about 20 minutes. She then promptly sat down, arms crossed and watched. Obviously, this got the stylist nervous and she quickly started cutting. And out popped my cowlicks like 'wack-a-moles! At the end of the cutting, hair product was liberally applied to control what was left of my hair. What a disaster!

This is my new "go to", for colouring and haircuts! Jeez…read morewhere to begin. Ok, PROS: the place looks very nice and is kept spotless; the staff are helpful but not pushy; Benji was both my colourist and stylist - she asked me questions about my hair such as how much time I wanted to spend working with it each day; how short/thick I wanted it, etc. She was excellent! I came away feeling Beautiful! I'm definitely going back! CONS: well, ok. There are steps involved if one is going in for a Colouring as that is done upstairs. Also, If you are looking for a really cheap hair salon - this isn't it: I had highlights put in to take away some of the white (I passed grey some time ago). This, together with the Excellent head massage done while rinsing after the colouring and cut & style, set me back about $160. These people know their worth - and believe me, they are worth it!

I've gone to Chatters Nanaimo twice now and both times received amazing hair cuts. This particular…read moretime was with Ry, and she was super knowledgeable about my hair right down to my hair type's Ph level. I have a curly pixie and she was not intimidated at all. I also booked this appointment online and I learned that it is okay to book any spot that is open but was advised to book ahead as they get quite busy. But the BEST part was, apparently they have a loyalty program and I ended up getting $12 off of the price! As if I needed a reason to go back to Chatters (both Nanaimo and Victoria have great hair dressers), now I'm definitely not getting my hair done anywhere else!

Terrible! I walked two steps into the store and the sales person/ stylist came right up to me, said…read morehi, she smiled, and then asked me "why do you look so tired?" I was stunned and asked her pardon, and she proceeded to say the SAME thing! I asked her if she indeed said that and she said yes. I didn't know what to do and was insulted, so I turned around and walked out. Needless to say, not a good experience and I left empty handed.

Stylist was friendly, asked many questions as it was a first time appointment. Gave me just the cut…read moreI wanted. Will be back.

I was vacationing in Parksville (from Vancouver) and decided to take some time out and have my hair…read morecoloured. I found Urban Edge Hair Group online, and was booked in with Jamie. I really liked this salon! Lots of great products to look at and learn about, and the staff were all very nice. My stylist, Jamie, while relatively new to hair dressing but was confident and very knowledgeable about product and options.She listened to my vision of 'better hair' and then offered a several options to make it better now, and get me closer to what I was envisioning with the next colouring. She suggested a few foils on top (which were done perfectly I must say), and a lighter overall colour (which has never been suggested before) and I must say that I came out of the salon with hair that looked absolutely gorgeous! I also enjoyed the time I spent with the lovely Jamie, which is an important component of the hair experience! I highly recommend Urban Edge and Jamie! You won't be disappointed!

I wanted to get access to a place near me that I could get a good enough haircut as I had not…read moregotten a good haircut or good deal for many years and now that I have had to start living in this new area - that when it comes to getting access to a good quality service for a business such as this - for me - has not been worth my time or energy. Even though I had found another place to go to, I have decided and hope too - that I would not have to do this again any time in the near future. Other places I have had to deal with in this area, have been just as bad. I only hope that this doesn't continue, I am discouraged enough to say!!!

so glad I found Hannah here on yelp. She was able to accommodate an appointment for me right away…read moreand I am very happy with her high quality professional haircut and studio!

This salon was recommended to me from my former hair stylist in Edmonton who I hold in high esteem…read more I have gone to Carrie several times now and am very happy with her service. She has given me two great hair cuts now and I am looking forward to the next. She listens carefully to what you want and executes your needs well. The salon is larger than I expected. There are at least 4 stylists who are all very friendly and seem to equally great work. The boutique part is a small collection of clothing and accessories that are actually quite nice and would be something I would weave if I needed more clothing. They are a little on the smaller side and not too many large sizes. One can get an appoinment quite easily and often on the same day which is nice if you are visiting and in need of a professional to do your hair. Give it a try! I am sure you'll like it.

Great place to go. Everyone one is awesome. Diane is the best, genuinely cares and always has a…read moresmile. We always leave feeling pamperd and happy with our hair cuts. Couldn't rave enough about her and this salon.

I was wanting to get a good hair cut and a style as I had not had a haircut for quite a long time…read more With my moving to this new area, I am still getting used to the stores and other businesses in this area too, that I have had not only long waits for some things that this is why I've been a bit discouraged about getting things done at the times that would have made things easier for me. Also, for the reason I cannot drive, and so as a result have to rely on someone to take me to the places I need to go to, or I want to go to, that for me this was not an easy or easily noticeable place to find in the Qualicum, BC area. For the hair cut I got from her it was good enough. I think at this point in time, that I will decide to try another salon in this area or even elsewhere if I find it needs to be done again in the future. The price was okay, the service was good, but as for this place being hard to see or notice this is why I am only giving it a 3.5 rating out of a 5.

so happy with hair coloring perfect and reasonably priced…read more great work! thankyou The knowledge and care that created such amazingvresults!!

I went here for a trim and ended up paying almost $100 with a tip, the cut alone was $80 plus tax…read more All I wanted was 1inch taken off my hair and some face framing and I came out with no face framing at all. For me it wasn't worth the money. When I asked how much it would be after the cut they said they charge based on experience and "she thinks she's at $80 now." I could have gotten this hair cut at first choice. Maybe they're better with colour but for a simple cut I wouldn't go here. Although, they were nice enough.

I saw Meghan who did a colour correction and put in high and low lights. She did an amazing job! I…read moreloved my hair after it was done, both the colour and the cut she did. I highly recommend going to this salon for any of your beauty needs. I can't say enough good things about them. I love their products and bought a bunch and a professional hair straightener while there. A thousand star review for them!!!