5/5 - Venchi at Roosevelt Field Is a Sweet Slice of Italy You Shouldn't Miss…read more If you're walking through Roosevelt Field Mall and looking for something special--skip the usual food court treats and make your way to Venchi. My wife and I stopped by on a whim, and honestly, it turned into the highlight of our day. This place is more than just a gelato shop--it's a full-on experience for anyone who loves quality chocolate, real Italian gelato, and beautiful presentation. From the moment you walk up to the counter, you're greeted by that incredible aroma of cocoa and roasted hazelnuts. The store is sleek and elegant with golden details and walls stacked high with colorful boxes of chocolate. It immediately sets the tone: this is not your average dessert stop. We both went straight for the gelato, and wow--it was on another level. I ordered the hazelnut (nocciolato) and Cremino, and my wife had pistachio with dark chocolate sorbet. The flavors were unbelievably rich and creamy, made with real, high-quality ingredients you can actually taste. The hazelnut was smooth and nutty with that authentic Italian flavor, while the Cremino had a velvety chocolate-hazelnut swirl that melted in your mouth. The pistachio had just the right balance of sweet and salty, and the dark chocolate sorbet was deep, bold, and not overly sugary--perfect for chocolate lovers. One of the best touches? You get a piece of Venchi's signature chocolate on top of your cone or cup, which feels like a small luxury. We also picked up a small box of their chocolate truffles to go--and we've been slowly savoring them at home. Every bite is rich, indulgent, and tastes like something you'd find in a boutique in Rome or Milan. The staff was friendly, patient, and happy to offer samples (which helped a lot since the flavor list is full of tempting choices). You can tell they actually enjoy working there and take pride in the quality of what they're serving. Yes, it's a bit pricier than your average ice cream shop--but it's totally worth it. You're getting authentic Italian gelato and handcrafted chocolate that's miles ahead of anything else in the mall. If you're shopping at Roosevelt Field and want a sweet break that feels a little elevated, Venchi is a must. It's perfect for date day, a treat with the kids, or even a little solo indulgence. We'll definitely be back--and next time, we're trying the chocolate fountain!

Walked in & with every customer that walked in (including myself) it seemed as if we all just…read morewanted to browse first. As we're browsing, instead of an employee greeting the customers he would just keep saying "you have to come to this side of the store to order gelato" I did notice a couple of people walk out after that. I was interested in their coffee menu, which had names & illustrations making them look more like dessert coffees - but no description. As I'm standing on the side for gelato orders, I'm once again told where to stand for gelato orders before another employee turns around, sees me and it seemed like was was trying to avoid me. I asked about the coffee drinks and was given just basic descriptions like he couldn't be bothered and was trying to get it over with. Which was unfortunate because that's when I decided to say "thank you have a nice day" and walked out. Their coffee menu was pretty decently priced too. Perhaps I would have ordered a drink along with gelato had the staff been more professional.