Everything from the purchase to the delivery went well. Everybody I dealt with were awesome…read more Delivery guys were great braving the bad weather to make the delivery promptly. Thank you. I definitely recommend this company for all your woodwork needs.

My husband and I bought a house a couple years ago. The house was a project to say the least. On…read morethe second floor there were a few mismatched doors that just didn't belong. We really wanted all the doors in that hallway to match and so we began searching. I heard about this place through a friend. We went to their showroom to look around and after that visit it was clear that they do beautiful, quality work. Some of the custom doors can get pretty pricey, so we just ordered a basic shaker door and some trim to match the doors we already had in the house. They were easy to work with and had fair prices. We were able to stain the doors to match other doors in the house so we were pleased.

We just did a major kitchen renovation which also involved new flooring throughout our first floor…read more Empire handled everything! The porcelain tile flooring install, wall demo and construction, electrical, plumbing, cabinetry, countertops, tile backsplash, and painting. I can't express how much we adore our kitchen and how wonderful they were to work with. Aaron, our designer was awesome! He listened to what I wanted, had great suggestions and we ended up with the kitchen of our dreams. The contractors were extremely professional and meticulous! Their attention to detail was astounding. I would recommend Empire to anyone!

We recently did a complete kitchen renovation and wanted to find the best quality and value…read more Empire Granite provided personalized and flawless service every step of the way. I found exactly the right piece of granite. Rachel has a great eye and helped me feel comfortable with the piece I selected. There was no pressure to order. We were impressed with the whole process and the employees from Rachel to Rob to Travis and Gary, who installed our three pieces of granite right on time. Each was a consummate professional. Thank you, Empire Granite!

I had a service worker from Dodge to come look at my furnace, which needed a new fan motor. He said…read more"do you want long term fix, or quick fix?" (which made sense, because a new motor for this model cost $350.00). I was already paying $75 for the service call, so I said go ahead and do the quick fix for now until I can afford a new motor. So he loosened the blade enough for it to work. 3 hours later, it grinded to a halt again. I called the company the next day and told them the problem, but they refused to check it again, saying it was $75 for each service call, so nothing was done. Now I am out $75 (and freezing) and the owner didn't even offer to come look at it again, which is what I would have done if it were any of MY customers. I am, to say the least, furious. Do NOT use this company. They are frauds and they will bleed you dry. Worst customer service I have ever encountered.

Came home from work to a cold house and a dead furnace , and gave them a call. They diagnosed the…read moreproblem within an hour but it was too late for parts, so they offered to bring in electric heaters if we needed them. John was back first thing in the morning and got it going. Dodge has been East Aurora's "go to" guys for all kinds of repairs and renovations for as long as I can remember. We've always been very happy with their work and their prices. Great people to do business with!

Repp did a fabulous job with our complete kitchen renovation last year. Everything was done with…read moreexcellence, on time and on budget. I'd like to say we were surprised...but it's the same quality and personnel attention we have come to trust Repp for over the last 30 years!

From the owner: We are a home remodeling company specializing in custom, upscale home renovations, including…read morekitchens, bathrooms and additions, as well as custom closets.

We worked with Trish at Kitchen World as part of our project to remodel our kitchen and first floor…read morebath. It was an outstanding experience. Trish met with us in our home to see the space and hear our vision. She designed a layout that was realistic for our budget and still met our expectations for the updated space. She helped us throughout the entire process and was very patient even while explaining the differences in options since this was our first remodel experience. Trish also connected us with a contractor who was already a KW installer and had familiarity with the pieces. The entire process was so smooth and the entire project finished on time, on budget, and exactly what we envisioned. It has been almost 5 months and we absolutely love our updated kitchen! Huge thanks to Trish and Shoulda Called Vince for the amazing work.

After obtaining estimates for painting and resurfacing the cabinets in my dated kitchen, I decided…read moreto get pricing for brand new - and am glad I did. My designer, Trish, was extremely detail oriented, helping guide me to a kitchen of my dreams. The installer, Josh, was respectful of my property, courteous and highly motivated to do an outstanding job from cabinet installation to precision tile work. It was easy to see that both these individuals took pride in their work. While the thumbprint of my kitchen did not change, it's still a galley kitchen- but now not only is it more functional- it's beautiful as well!

If these guys are the last contractors on Earth, do it yourself! They will promise you everything…read moreyou want, and deliver absolutely nothing! There isn't a more unprofessional "crew" of construction workers on the planet! They show up drunk and/or stoned every single day, if they show up at all. The owner, Dan is NEVER on time, and the workers sit around waiting for him til 10am or so! They were contracted to do an 880 s/f addition for $150,000. When we hit $250,000 I started to complain and they threw their stuff in the trailer and not only left but blocked my phone so I can't even reach them! You have to see the condition of my yard. They tore up my entire front yard with their trucks and trailers and left garbage everywhere. I'm getting a dumpster here tomorrow to start cleaning up their mess! I started calling other contractors to finish the job, but NOTHING they did passed an inspection. The electrical, the plumbing and even the framing all FAILED inspection. It cost me $26,500 to redo all their work that failed inspection. By the time I'm done I'll have over $300,000 invested in a simple addition. I found out later, through the bank, that they withdrew $63,000 out of the account that had my $100,000 deposit and spent it on personal items. So, after the foundation was poured there was no money left to start the building. I can't make this up! I'll never get my money back because the owner is penniless, but I'll at least have him arrested for misappropriation of funds! Hopefully I can spare others from this nightmare!

We needed our garage door frame repaired after the car rammed it. Alex contacted us immediately and…read moreset up an appointment to look at it for 3 days later. That was a Friday and he was there promptly on Monday. He looked at it and let me know he could have it all done in one day by the end of day that next Friday. Guys showed up promptly at 8am Friday and proceeded to reframe the door opening and painted it. I came home from work and looked at the garage opening that looked even better than before the "accident". A phenomenal job to say the least. I will definitely use their services again if I need them(sure I will need them again). Thanks F & F for all your hard work!!!

Loved that they showed up in mask, as safety is key in these times. They did some wall work in my…read moreoffice since that's all I've been looking at due to covid. Already talking to them for the summer to get one their unique fire bowls. Thank you!