From the moment we walked into the showroom, my wife and I felt like valued customers. There were many great selections to choose from and the staff was excellent with answering our questions and allowing us the time necessary to make our decision. After making our selection they have a great process that allows us to see the specified cuts before they are made. They are very helpful and determined to make sure that you are happy with your selection. Delivery and installation went very smoothly. They were also very quick to address minor issues to our satisfaction. A very special thank you to Vera, Rachel, Rob, Kyle, Don, Tom and Mike who all played an important role in making my wife happy. read more

Look up the word "professional" and you should find a link to "Empire - Granite, Marble and Quartz." From start to finish, Empire GMQ did a fantastic job on our counter-top, cook-top and sink. Rob in sales was able to walk us through all their options and gave us a price that beat all other competitors! In less than a week, Gary was at our home and impressed us with how accurately they measure for a perfect fit. Six days later, Nate and Joe dropped in a 10 foot seamless L shaped Quartz counter-top that fit like a glove. My wife and I couldn't be happier that we chose Empire! Thank you for making our kitchen come alive! Sincerely, Diane and Scott H. read more

Had a fabulous shopping experience with their knowledgeable, courteous, patient staff. Met with at least 6 different staff members before purchasing and loved everyone of them. They totally understood how I was feeling and were so helpful & welcoming every time I visited. It is a big purchase and there was absolutely no pressure. The installation crew were just as knowledgeable, kind and considerate. We had 12 feet of counter tops installed in 1 bathroom and look forward to working with this staff for the next 2 bathrooms & the kitchen. The counter tops are so stunningly beautiful. You MUST visit their showroom on Walden Ave in Depew, NY read more

My husband and I checked out a ton of local countertop businesses that all seemed relatively the same until we walked into Empire. I was immediately captivated by their beautiful and clean showroom, and was even more impressed with their excellent customer service. Even more, they were able to quickly measure and install the countertops within a week. We are extremely satisfied with our service from beginning to end and the project turned out exactly the way we invisioned. I would definitely recommend Empire to anyone looking to replace their countertops! read more

After we were happy with using Empire GMQ for granite in our two bathroom vanities a few years ago, we decided to take a look at what they offered for quartz for our kitchen remodel. After we selected the quartzite with Empire, we couldn't have been happier with the selection, customer service and timeliness of the installation. I also really like that I was able to verify what part of the slab would be used where in my kitchen, that was an added attention to detail. Our quartzite is one of a kind and it looks amazing. What a great experience, thank you! read more

This should be your first and last stop for your Kitchen needs. Picking countertops that your are going to live with for a long time can be very difficult and stressful. The professionalism of Empire is unmatched in any trade. Selection, design, installation and follow-up customer service can't be done any better. All dates are explained and scheduled the day you place your order. You are kept fully aware throughout the REMARKABLY SHORT process. Our countertops exceeded our high expectations and our experience with Empire was even better. read more

We recently had quartz countertops installed by Empire GMQ. The product, the price and the customer service exceeded all of our expectations. The process was fast and efficient. We were given a schedule of the steps in the process on the day we contracted with Empire. Empire followed the schedule exactly. Their organization and coordination were flawless. They were the nicest people to deal with every step of the way. And timely too. From measuring to installation was a mere 7 days. We heartily endorse Empire GMQ. read more

We decided to build a new home in Clarence recently and visited any granite places. We selected Empire because they have the best selection of both slabs and remnants. They are easy to deal with and matched the price of and competitive bid we received. Although we had a few glitches with measurements, they were quick to respond and gave us the beautiful granite and quartz countertops we wanted. We worked with Rachel who was wonderful to deal with. We highly recommend Empire! read more

We just had granite countertops installed today. Our kitchen looks amazing. We shopped at a couple of places in the Buffalo area and chose Empire. They had a nice selection and their sales staff was so professional and helpful. Everyone including the measurer and installers were also professional and courteous. We would highly recommend Empire and would suggest you skip the big box stores and go to Empire where they know, and care, about what they do. read more

Amazing experience start to finish. Any questions or concerns were answered or resolved with no prknkems. We came in several times and the staff (especially Vira) was very patient with us and has excellent knowledge of the products and services. Very professional and timely. From the time we decided on the stone and the install was around 2 weeks. I would definitely recommend to anyone! We are very happy and our counters are perfect. read more

My husband and I are redoing our kitchen we came to this company and they are amazing!!!!! The ladies at the desk were friendly fast and very helpful our counter tops came in very fast after the guy came and measured which he was also very nice and answered our questions the two guys that came to install answers ever question and were very great I can't say enough on the way the whole process went from start to finish !!! Thanks guys read more

Our countertops were just installed and they are beautiful! Everyone from the owner to the designer to the fabricator to the installers are friendly, helpful, professional people. They arranged everything from the tear out to the plumbing and were able to keep on schedule, a rarity as anyone who has ever had work done on their home knows. Their prices are very reasonable and the work is top notch. I highly recommend Empire! read more

Wow! Professional, timely, and skilled! I can't recommend Empire enough! They even helped me locate a local craftsman to complete my "dream peninsula." Installation was flawless, and our quartz countertop is beautiful. Their attention to detail was like none other. I also love my Blanco Empressa faucet that I ordered through Empire, at a 40% discount. The polished nickel finish is stunning. Thank you Empire! read more

After searching for quite some time we finally found the perfect granite at Empire Granite and Marble. Everyone was so helpful and they were able to help us put it all together quickly as we were trying to get it installed before the holiday. From the time we walked in the door to the time it was installed everything was perfect and professional. The Thompson's read more

Very satisfied with Empire! Purchased my Quartz counter tops for my kitchen, as well as bathroom vanity through them. They were very professional and easy to deal with. Quickly handled an issue with manufacturer (original stone came in blemished) and had my flawless counters installed in no time. They even included a matching quartz chopping block which was a nice gesture. Thank you! read more

We just had our granite installed from Empire Granite, Marble & Quartz. They were terrific! They worked with us to stay within our budget and everything was so smooth and quick, 2 weeks from picking out our slab to installation. Everyone we dealt with was very professional Vira, Rachel, Gary and Jeremy. I would recommend Empire to anyone looking for granite. read more

Such a great experience with Empire. Every appointment was kept, the process was seamless. From start to finish, I am SO happy that we followed through with this referral, we are so happy with our Quartz Countertops and new sink!!!! Philippa not only has a great name, she was extremely pleasant to work with!!! I will recommend them to all of my clients! read more

Highly reccomend!! The selection process was very easy, Rachel was amazing! The have a generous selection to choose from. Install was completed two weeks after we chose our counter tops! The install team was amazing! They were on time and did a wonderful job! We couldn't be happier with the finished project!! read more

Empire has been tremendous from the first day stopped in. They were very knowledgeable and patient with my countertop design and decision, The price was excellent and the installation went great, I highly recommend this company for countertop needs. I will use them again! Thank you Empire. read more