Excellent work and so easy to work with them. They were fast, efficient and professional. Our new counter tops and backsplash came out great. We are so very happy with the results. Thank you Emily, Zach and Scott job well done. We highly recommend this team if you're looking for exceptional results at a fair and reasonable cost.... read more

At first, it appeared everyone was working towards my 8K project in good faith. My wife wanted quartz countertops. However, this company showed its true colors when it first demanded a 50% deposit before anything was even measured (on everything including the extras). We are dealing with countertops here people, and even the Representative of the company sent out (Stone Services?) that does the actual measurement said that at least 10% of the jobs have to be declined because of the countertops not being leveled enough. Now, answer me this: why would anyone in the position of President, who should understand the above, begin buying the "extras" before the job is even measured and cleared to proceed? No one with good business sense would do that. That sounds like a highly inexperienced President to me. Though Emily was nice and at first claimed she was going to try and send our faucet back, she then made the excuse that she couldn't. So we ended up only getting a 50% refund from the money deposited for the new faucet setup. Now imagine if she had gone out and bought the sink before the job was even measured? Bottom line here people is that this President, though seemingly nice and cordial, is highly inexperienced resulting in the following. Everyone knows that certain business losses are already priced in to yearly budgets going forward, etc. Because she failed to waive the loss on the faucet (about $120), which we all know is already calculated into prices as business losses, this company (once I level my cabinets) will never get the $8,000.00 job it would have gotten. Is that an intelligent business decision? I would be curious to get the opinion of her Boss and Supervisor; perhaps the CEO of the Company. Their loss; not mine. And because I could see where this could have gone even more horribly wrong (like her trying to not refund half the cost of the sink if she had gone out prematurely and obtained it), I would never recommend this business to anyone. I have no animosity towards this person; but believe there is much for her to learn; and would avoid the business at all costs. read more

Pine Hill installed a Corian countertop in our powder room. They did a fine job and we are pleased with the result. We would not hesitate to call them again. read more

We are so happy with our new countertops from Pine Hill. It was a great experience from the moment we walked into their business until the installers walked out our door. A family owned, local business that still believe in taking care of their customers with personal service. The work was done quickly, professionally, and very cleanly. We cannot recommend Pine Hill enough! Thanks for a job well done. Neal and Sharon G read more

If you are looking for a company to make a nice counter top for your kitchen, look no further-Pine Hill fabricators are the best in Buffalo! This is a family business and they treat you like family! They have a very good variety of materials to choose from, make it quick and with an excellent quality of work. Our small kitchen's laminate counter top now has an expensive look of a granite. Everybody wants to touch it. I just love it! Thank you Liz and Jim and all other company people who deliver such a good quality work and make their customers feel special. Thank you very very much! read more

did my countertops and left a seam about a foot from the edge of the counter. no explanation and nothing they said they could do about it. very sloppy work, installed a new sink and facet which leaked. they get no stars from us. customer service is terrible. read more

We remodeled our kitchen 14 years ago and had Corian countertops installed. I recently noticed a crack in the countertop in front of a burner on the countertop stove top. The company that did the installation is no longer in business. I found that not many businesses repair Corian. Luckily I found Pine Hill Fabricators. They have wonderful customer service and were able to schedule an appointment around my busy schedule. The fabricator, Joe, was prompt and did a beautiful job. The repair is meticulous and know one will ever know there was a crack. He also made sure the area was cleaned and we were satisfied with his work. I would highly recommend Pine Hill Fabricators if you are buying new countertops or need a repair. Thank you so much! read more

Counter top looks Great!!!!! They did a wonderful job, and worked very clean. On time & we are very Happy would recommend them to anyone looking to upgrade there kitchen. read more

Very poor communication starting with initial interaction with Emily in the office. Emily answered my questions with non-answers or very superficial answers and pretended they were correct and refused to be accountable for her part in a miscommunication. Also during our interactions I went back to her office to verify the placement of the seam in my quartz countertop and when the countertop was installed the seam was in a completely different place from where she verified it would be! She sent two workers to my house to do a tear out. Unfortunately these workers did not know what to do when they incorrectly shut the water off and it leaked down the back of my sink wall all over my kitchen floor and into my basement. It was a very frustrating situation that would have been ameliorated if there was a lead worker with them like the one that they had to call in AFTER it happened. Worst part for me was that I indicated that I would be open to having a conversation in the attempt to understand their side and feel taken care of and no one ever contacted me to have this discussion. Having said all this I need to make a distinction between this company and the company that they use for the quartz countertop Queen city quartz. They were fabulous they did a fantastic job with the installation and even when there were a few issues they took care of them right away and their communication was stellar! read more