This place has the latest and greatest. Displays are sold…read more Here's the thing; the customer used to be important. The attitude I received; how dare I inconvenience this man with a question? He shuffled me off to his underling; and let me know of my unimportance. This really makes me want to come back and send my friends. Beautiful shop - bad attitude.

My wife and I purchased kitchen and bath faucets from Advantage about 14 yeas ago and the service…read morewas great then, and 14 years later the service is just as great. We recently had issues with a faucet and handle, and the customer service rep (Corinne) at Advantage was amazing. Within minutes she had found the parts I needed and arranged for their delivery at no cost. It pays to go with top quality products. And, if you can, get them from Advantage - a top quality shop with a top quality team. I can't say enough good things about them!

We came here looking for ideas for a bathroom vanity. The first time we came in, it was empty. The…read moreman who was working seemed annoyed and did not want to help us. Despite this experience, we decided to come back since we could customize our vanity here. The man who "helped" us before was not around. Thankfully, we had someone else help us who was phenomenal! He was patient, explained everything, and helped us customize a vanity. They delivered it right to our house 3 maybe 4 weeks after our order was placed. The vanity turned out very nice and I was very happy with the service. This place would have 5 stars easily if it weren't for the first guy we talked to!

DISASTROUS experience with Steve, cabinet guy. disastrous! I don't even know where to begin…read more Spending 140k... one onsite visit. So many mistakes, so many missteps. i can't begin to share how broken hearted I am. to the owner, i have seen your reply's to other comments. I AM A CUSTOMER. I ABSOLUTELY DROVE TO YOUR SHOWROOM, twice no doubt.... One more time than Steve K. Bothered to come to my home. Please do not respond that I'm not a real customer. B/C he blew me off, I'm working w/ Yorktowne directly. No one else is helping.....

Quick notes on furniture shopping:…read more I learned of Casa Spazio from the lounge setup at Expo Chicago at Navy Pier. I went in to the store a few days later and really patient, friendly service. I loved two of their sofa pieces with movable backs and the flexibility on customizing it. Prices were competitive for the european contemporary style. The downstairs area had sale pieces too. I got a different sofa from elsewhere, but this place was on my top 5 after looking at about 30 stores.

Ordered 2 cabinets for our living room and product we received looked nothing like what was…read moreexplained to us (they didn't have in store). After waiting 14 weeks for these cabinets, we received this incredibly cheap looking product. The craftsmanship is terrible (see pictures) as the doors don't even align with the frame (note, 2 cabinets were over $1,500, you wouldn't think they looked like someone made them without tools). We instantly told them about the issue and their response was basically "sorry, you ordered them". These were not custom but simply a standard order for merchandise from their vendor yet they refuse to stand behind their product or recommendation and accept a return. Wasted lots of time and money dealing with this awful situation. Disreputable business.

I don't even know where to begin writing this review, because it was such a bad experience and an…read moreincredibly drawn-out process. I needed a bathroom countertop cut to fit a sink that my mom (who passed away in 2018) had purchased years ago in Mexico. It was a unique piece and I couldn't use anything standard. We visited the shop and were able to look at the various slabs out back. Fine. We got adequate help and were left alone to look, which I appreciated. I made a second trip to confirm the choice and I thought we were good to go. We were not in a rush to get the job done, so there was no urgency. However, we started the process in late July and the countertop wasn't installed until the week before Thanksgiving. Our contractor asked Tom several times if the job was too small for them and if they just didn't have time to do it. No, we were assured, they would do it, no problem. In October, I reached out to see if anyone could tell me what was happening with the job. The person who had helped us, Pawel, just never responded. His partner, Tom, told me he couldn't help me because he didn't know anything about the job or the sink and that Pawel was on vacation. When I asked him if he meant he didn't know where the sink was, he didn't respond. I cannot explain the panic that I experienced - how would I tell my dad that I had effectively lost my mom's sink? I had to have our contractor call the company and get things sorted, which was ridiculous - his part of the job was done. Pawel finally got involved again, but that became a chain of unanswered text messages and unmet deadlines. If I would asked when the install would happen, I'd be told "Wednesday/Thursday" and nothing more. WTF does that mean? This week? Next week? Next month? Then he couldn't remember which slab we had chosen. Then the MORNING of the install, he called and said they couldn't cut the granite the way we had wanted. Keep in mind that at this point, they'd had the sink for almost FOUR months. He had apparently done nothing to prep for the job? Oh, but don't worry, he called back 20 minutes later to say he had figured it out. Needless to say, we were not filled with confidence. The install time came and you'll never guess what happened? They cancelled. The reason isn't relevant because we didn't believe it - they had not followed through on anything prior to that point, so we had no reason to trust that they were telling the truth. Finally, they came and some guy from the company installed the sink. Does the sink look nice? Yep, it sure does. Is the granite lovely? Yep, it is. Would I ever suggest anyone to use this company? Nope, I sure wouldn't, unless I genuinely disliked that person. In keeping with their practices, I didn't get an invoice until February. I was hoping, MAYBE, that considering all the nonsense we went through, we might have a discount extended to us or something. Nope, it was for the full quoted price. And I paid it, and that's fine - the job was completed. But here's the review and they earned every word.

I'm an Interior Designer and I've been working with Tom/Absolute Stone for YEARS. Always helpful,…read moreespecially when under a tight schedule. Never had a problem with any of the jobs he's done for me. I highly recommend!

I would never ever recommend this place to anyone regardless of what products they have. I have…read morenever been treated so rudely and unkindly at any business. The man/owner is clearly unhinged and cannot cope with reality. Do yourself a favor go somewhere else.

After working with other suppliers it is a pleasure to get a quick response to questions and have…read morepeople with so much knowledge. The staff was helpful and supportive. Pricing is in line with the rest of the industry. Good selection.

Nothing but great things to say about Furniture Avenue!…read more I bought my very first couch here recently. I did some online browsing before coming into the store to see what they have; they have a plethora of options at such affordable prices. They didn't have as much in store as they did online but you're able to place your order online at the store. There's also a large downstairs with additional furniture like beds, couches, coffee tables, etc. We found easy parking right in front of the store, as well. We were helped by Daisy who was very personable and helpful. After finding a couch, we sat down together and she went through the pricing with taxes and delivery. Everything was very upfront and she made the process quick and seamless. Our bed was delivered to our second floor apartment (they called me prior to arrange a time) literally two days later! The 2 gentlemen were nice and made carrying a couch look very easy! We've been obsessed with our new couch ever since. If you want quality furniture for a good price, I definitely recommend Furniture Avenue!

update: it has now been a WHOLE extra week on top of the TWO MONTHS that I've already waited and im…read morestill waiting for my couch that had now be taken back because it was too big to fit (something they were supposed to have told me about.) not to mention them blaming covid-19 for this whole delay when I've gone to other furniture stores and received my furniture promptly. these people are liars and con artists. I will NEVER SPEND MY MONEY HERE again. sidenote: they have NO CONCERN about getting my furniture to me, they just keep pretending like they do. horrible service.

I'd never been in a Floor & Decor store before. This is no Home Depot -- they have hundreds of…read moretiles on display, some set up with vanities and showers like little rooms -- and it gets in your head like a disease -- the urge to makeover every room in your house. We will be renovating some rooms, so it's good to be able to see all the different kinds of tile available, in so many colors, styles and price points. The staff were friendly and ready to help, but we are still in the design stages and not ready to make a purchase yet. We'll come back again.

Our thanks to Diane for her guidance and recommendations. She was wonderful in challenging us to…read morethink differently and this resulted in an entirely different outcome than what we had originally planned. We could not be more thrilled with the results! Great selection of product at an incredible value. The accent wall is "Aurora Springs", floor is "Concept Grey", subway tile "Nimbus Fog". Cabinets are Bertch from Studio41 in Schaumburg, and the shower glass from Creative Mirror and Glass

Mona Lisa Stone & Tile recently tiled the wall around my fireplace. The designer I worked with,…read moreJasmin, helped me to choose the perfect design and tile for the room. She listened to my ideas, then she was creative and responsive in making it happen. The installers completed a fairly challenging mitered edge that gave the whole project a very finished look. I couldn't be happier with the experience.

Fantastic customer service. Good contractor pricing. Good selection for my customer. Recommendedread more