Just your standard health care complex. It has all types of physicians, walk in urgent care, lab,…read morepharmacy and even an eye doctor with frames and lenses. The information desk at the front door was very friendly and helpful. Rheumatology department was just fine. Lab was very fast and friendly.

What can I say?? It's a medical center like all the rest. The medical professionals are…read morespecialists in their fields. The reception team was prompt and friendly. I got into an exam room fairly quickly, saw the Dr. and was out the door in all of, maybe, 25 minutes. I will admit I did go elsewhere for another opinion as the information I received was contradictory to what I knew about my medical history. But that can happen anywhere.

The doctors are great here. The only thing I really dislike is the wait time. Numerous appointments…read moreI end up sitting around in the waiting room for 35-45 minutes, and that includes the fact that I show up 10 minutes prior to the appointment time... Yet often enough there are patients that have walked in after me, and then were taken before me...???????

The pharmacist, Sing, is outstanding. She genuinely cares about the people who use this pharmacy…read more One of the nicest people I've run across. In addition, all of the other staff are very friendly and helpful. It's so nice to visit a place like this, because it makes me feel like I matter.

This office padded my appointment with services and tests even though I explicitly requested an…read moreappointment for an annual physical based on what my insurance would cover. They refused accountability for the overcharges, citing multiple reasons for them. Dr. Beaumont split the appointment to add more cost. Believe it or not, doctors in med school are being taught how to do this. A simple annual physical, fully covered by my insurance has now turned into a protracted, year long con game. I wasn't sick until I came here. Now they've sent me to collections. A patient with perfect credit. Filed a complaint with the Department of Safety and Professional Services.

The clinic is supposedly there. I allowed 1/2 hour to park and get to the office. It took 1/2…read morehour to finally get to a lab. The woman at the desk was helpful. I was 2 minutes late for the appointment and still had to go to the other side of the building and then go to the building next door. I left. I asked at last 6 staff people for directions. Most had no idea where the clinic is. The signage was terrible. Often cannot be read from the street. No street numbers. Confusing, similar names for buildings. Those who knew where I needed to go used "insider" names. I had never been there and had to keep asking for a better explanation. One person directed me to a parking ramp. I spent 10 minutes there looking for a parking space and never did. I tried valet parking but it was jammed (wrong building anyway). The office where my appointment was never sent me a map! They have maps but they are not great. No clue about what the front of the building looks like. No name on the building. Or buildings. I think the same name applies to more than one building. This is the worst. It is not designed for patients (customers). Maybe they should have people at every street entrance to give directions? ANYTHING. I don't want to go back.

As a person with MS and Diabetes, I often find myself with different appointments with various…read moredoctors in this building. Most of them have been pretty great. Of course, the receptionists have all been very nice too, and the nurses have been wonderful. Just don't be afraid to ask any questions you might have. They are here to help.

Doctor was funny, girlfriend got her OC spray taken which sucked but understandable because someone…read moregot shot here last week

Likely the only reason you find yourself here is because you're injured or very ill. So, you should…read morebe treated well when you're at your worst, that's precisely how it works at this Aurora Center! Even though they only had one doctor available during my visit, the staff was warm and friendly. They were able to give me an accurate wait time and their check in process texts you when your appointment is getting close in case you want to wait nearby. Street parking along the Center is free for up to 2 hours, which is convenient. They also had water and coffee available in their waiting area. The exam room was clean and it looked like they had 3 rooms available for patients. The nurse was compassionate with her care and thorough. The Doctor was kind and offered to shake my hand even though I was not feeling well. She was thorough as well, was able to determine what I was sick with and prescribe me with the appropriate medicine. It's only been a few days since my visit, but I am already feeling much better. I'm glad I chose to visit this clinic.

This is one of the worst medical experiences I've ever had. I went into an Urgent Care because my…read morehead and neck were in extraordinary pain following an injury. Since I had been in pain for 5 days, my blood pressure was - unsurprisingly - elevated. I was referred to the ER at Waukesha Memorial by the Urgent Care because they wanted to rule out meningitis and a brain bleed. The Urgent Care called the hospital ahead of my arrival to explain the situation. I checked in to the ER. They asked me if I had a history of migraines. I said yes, but I told them - after having years of migraines, this was not a migraine. I informed them that I had recently been injured and it caused muscle spasms in my back, chest, and neck. I informed them that the pain I was experiencing was consistent with (albeit worse than) the previous muscle spasms. They did not listen to me. They put me on fluids and did bloodwork. They took blood from my right arm (first venipuncture). Then, they put an IV in the left arm (second venipuncture). The IV infiltrated - which is very painful. They removed the infiltrated IV and put a different IV in my left arm (third venipuncture). Later, I was told they needed more bloodwork, but they hadn't used a large enough needle, so they put another IV in my right arm (fourth venipuncture). At one point I had 3 IVs at the same time. Be aware, the hospital charged me $33 per venipuncture. If they had simply started an IV with an appropriate sized needle - done so correctly, so that it did not infiltrate - and used it to take their blood samples, they could have spared me the latter 3 venipunctures. The bruises I had in the 2 weeks following my discharge this hospital were truly something to behold. I received a CT scan, an MRI, and a CT scan with contrast - all to rule out infection and brain bleeds. All tests were normal. I was still in a good deal of pain after 6 hours. I was told they'd given me three different regimens of migraine medication - and since none of them had knocked out the pain, the next step was to admit me and give me a spinal tap. I asked whether they'd given me any type of muscle relaxant. I was told I'd received 2.5 mgs of valium (mind you, an adult dose of valium is 10 mgs). I asked if I could receive another partial dose of valium as that was the only thing that had made any type of difference in the pain. They reluctantly agreed to give me another 2.5 mgs of valium. Months later, upon receiving an itemized bill (that I had to ask for), I learned that I was charged for two doses of 5 mgs of valium (I was charged $139 for each one). So, either they lied to me when I asked what I was receiving, or they didn't correctly record (or charge me for) the appropriate dose. As is standard with any IV treatment, part of my IV included Benadryl (Diphenhydramine HCl). I was charged $139 for Benadryl. I informed the PA that regardless of how I felt, I would absolutely not allow them to do a spinal tap. I asked to be discharged. By this time, the PA that had overseen my care was now going home and I was being transferred to a doctor. I told him that I wanted to go home. I was informed that they needed to run another bloodwork panel. It came back normal. I was told the reason they needed to repeat the bloodwork panel was because they ran the first one while I was receiving the fluids and it altered/diluted my numbers. I was charged for 2 bloodwork panels, each of which was $91. If they had done this correctly the first time, they could have spared me the additional, identical charge. I was in the ER for 9 hours - on bedsheets that were stained, and had multiple areas stitched together to repair holes. I was speaking to people who didn't listen to me, did sloppy work, and exhibited a consistent disregard for my experiences and the costs of their mistakes. I am not a medical doctor, but I grew up in a family of medical doctors and I have been a primary caretaker of terminally ill family members for years. I read medical journals so I can better advocate for their care and I've learned how to advocate for myself. I pity anyone who goes into Waukesha Memorial without the background that I have. I fear they will fall victim to a series of high-risk, unnecessary tests at an inordinate cost. The doctor who discharged me gave me a prescription for the same muscle relaxant I'd received right after my injury. They resolved the pain significantly within the first several hours and entirely within 3 days. Thankfully, I didn't need to take all the pills I was given. In due course, I was able to follow up with my primary care physician and receive physical therapy for my injury. Do NOT go to Waukesha Memorial. Go elsewhere. Please go anywhere else and wherever you go, ask for an itemized bill.

Wonderful ER staff. I had a horrible allergic reaction, and they treated me with kindness and…read moreprofessionalism. In fact, it's the best ER I have ever been to.

I am nearing the end of my treatment package and have had pretty good results. I knew going in…read morethat I might need more than 6 treatments, but Rachel Beimel has assured me that I'm right on track. Rachel is very friendly and professional and always makes my visits a comfortable experience. I would highly recommend this clinic, ESPECIALLY after talking with friends about their own experiences/pricing at other places.

Very good clinic . Everyone is professional and compassionate…read more They did an excellent job with my legs.