I am so disappointed in the financial management behind this organization. I have been a patient…read moreof this office since 2020. Recently I began receiving past due payment notifications from this organization for charges back when I first started with them. $59.00 charge for a new patient fee back in 2020 and then a $28.00 fee in 2024 because they repeated annual x-rays that had been paid for by insurance already in 2023. Is this really the fault of the patient or the fault of the company? And isn't there a statue of limitation of when a business can come back and try to charge a patient for a new patient charge? My insurance never received these charges so they never paid them. They did receive the double x-ray charges and ofcourse, they are not going to pay for duplicate X-ray charges. I called Fresh Dental and discovered that they have a new company that is cleaning up there books but this does not mean you screw your customers by adding on charges that your office made mistakes by not adding years ago. I do not recommend this office to anyone and ask everyone to be careful in selecting them to take care of your dental care. They can't even keep their books and insurance records in order.

If I were just rating the dentist, I would give him 5 stars, unfortunately I have recently had a…read morebad experience with the front office. Two years ago I had 2 crowns put in. They contacted my insurance company at the time and showed me an itemized list of what was covered and what wasn't. I paid my portion in full at the time I had the work done. I have been in 2 times since then for check ups. Not once did anyone mention anything about owing money. Then out of the blue earlier this year I get a bill. When I inquired about this, they said it was for the crowns I had done back in 2024 and a claim that my insurance denied. I checked all my claims and I have paid everything that my insurance company said I owed. When I tried to ask for exactly what claim they were talking about, they said they would just try resubmitting the claim and would not provide me with any information as to what it was for. It has been way over a month since I last talked to them and I have not heard a word for them, but if I look at the bill they sent me back in February, it still is showing that I owe. I haven't received another bill since I last talked to them though, so I have no clue what is going on. I would call them again, but I have already spent countless hours on this and I never get anywhere with them. How can they tell you for 2 years that you don't owe anything and then send you a bill 2 years later. Just a warning, if you go here, double check everything. This has been an absolute nightmare!

They worked me in on a Thursday. After not seeing them in a very long time. They fixed me up fast…read moreand did a great Job. Such nice folks.

If you are searching for a dentist in the Longview/East Texas area, look no further than Clint…read moreBruyere, DDS, check the website at : http://www.smileoasis.com/pages/about.htm Dr. Bruyere is an exceptional dentist with over 30 years of experience. He is very concerned with patient care and the satisifaction of each client with every dental experience. Dr. Bruyere is supported by a friendly and welcoming staff, all of whom make sure that you are taken care of and enjoy your dental visit. The office is warm and inviting- they always offer the newest in dental products. When I was in recently, they had a new supply of dental gum (contains Xylitol) that is actually good for you to chew. Google Xylitol for more information. I've tried some of the gum and it's fabulous...and good for you too!

One final thought. . …read more I continue to sit here with tooth pain. Even the Air Force dentists take better care of their own than KayCare. Here's the story. I showed up to a 3 p.m. appointment at about 2:45 p.m. for several procedures. The receptionist said I was an hour late. I said that I was not late; I was early. She said that their system showed my appointment to be at 2 p.m. I showed her the appointment card given me by them on my last visit that showed 3 p.m. She continued to insist that I was late. She told the dentist I was late. I continued to inform th dentist that I was not late and that my appointment card showed 3 p.m. The dentist continued to say I was late and that they would not be able to fully take care of me that day since, as she asserted, I was late. Most businesses who make such errors strive to make things right for the patient or customer. Not her. She continued to say that since I was late, she could not get all the necessary procedures done. It's as if she was not hearing my concern and really didn't care. I live more than an hour from their offices and had to sacrifice other important tasks to get to KayCare on time only to be told I was late when I WAS NOT LATE!! KayCare is the closest dentist that takes my dental insurance. I do not recommend any business who does not put the customer, let alone patient, first and foremost. In this case, I think the dentist puts other aspects of her business ahead of her patients. This is unacceptable.

I have had many dentists, from Navy Doctors to Caring, Experienced Old-School Doctors to…read moreCutting-edge Tech-centered Doctors. I have never had a better Dentist than Doctor Onime. Her office staff is friendly, her techs are top-notch, and she knows her craft. You cannot go wrong giving her the opportunity to please you and make your dental experience comfortable.

Dr. Stansbury has not only been my dentist for 34 years but my very good friend. He has always…read moretaken good care of me and my needs. Always professional and caring. I know Dr. Stansbury will be retiring and he will be truly missed. I know his new partner Dr. Heaton will take care of my needs after Dr. Stansbury hangs it up as I met Dr. Heaton and really liked him and felt very comfortable with him. God Bless, Betty Fiederlein

In my opinion, you will not find a more professional, compassionate and skilled clinician than Dr…read more Stansbury. I had the pleasure of being Dr. Stansbury's patient for 13 years before I moved to the Dallas area. Both he and his team are dedicated to providing top notch patient care and strive to make every experience comfortable and as pain free as possible. As a testament to this, he calls his patients every evening to see how they are doing after that days procedures. I would highly recommend Dr. Stansbury to anyone who wants technologically up-to-date dental care with a personal touch. In fact, many of my friends and extended family are patients in his practice.

i went and got a 2nd opinion because this place is like a car sales place, they said all my teeth…read moreneeded repairs with an astronomical price. i went to another dentist and i only have one cavity.

Love dr.ryan and the staff. Awesome ladies there !! Price is good. I would highly recommend Darr…read moredentistry to anyone looking for a clean and friendly environment..