I had to call four times and speak to four different people who didn't really speak a ton of…read moreEnglish to cancel my debit card that I had lost. I actually spoke with a supervisor, and she told me there was nothing she could do for me, that I "had to go through the automated system". I explained to her that I actually had my card number, expiration date, and security code, my SS#, birthdate and everything she needed to validate me, but she said she could do anything for me. It is difficult when you lose something that is valuable and just want to turn off the ability to use the card, but are continually told there is nothing they can do. I had been very pleased with everything that Eastman had done for us previously, but this lack of customer service has me second guessing my decisions.

We love Rhonda! Super nice and answered all my questions. Made me feel welcome and comfortable…read more Great deal.

This is a great bank for free checking and very convenient for me. I always visit a Crissy at the…read moreteller window for all my deposits, she is super friendly and always happy

Everytime I come to this chase the employees are cold and useless. I tried to make a deposit that…read moreive made 100 times and some blonde Karen type refused. It was made out to me!! Stay away from this Chase, it sucks! Lousy parking, lousy employees!

Great banking lane for commercial customers, never a wait and they don't mind me rolling up up my…read morebike. Friendly service for a retail bank