Brilliant customer service. I was attempting to book with another service and got these folks by mistake. James called me twice to make let me know that I'd made a mistake and to make sure my pets would be safe. Deeply impressed, will def use them in future read more

Used them and was very satisfied for several years (pre-pandemic). They have since jacked the prices, send passive-aggressive emails to remind you to give a 50% down payment or else, and recently sent an email that sitting needs to be arranged 2 weeks in advance. Okay, I get it. I do! They need to make up pandemic loss of income and want to ensure people don't waste their time with last minute reservations and cancellations. Shrewd business decisions on their end, annoying on the client-side. However: I recently needed sitting for a holiday and there was a 40% extra charge on top of the 30% they've already increased. Got it. Supply and demand. Still, not stoked. What really dropped my star rating was this, and I guess it could have been the sitters - but the last trip I had a couple of them who apparently fed, scooped, and then (as they described) sat on the couch and made notes. My cats thrive on interaction and play, are super friendly with everyone (i.e. wouldn't be hiding or anything) and they obviously had the bare minimum interaction with them. A pretty high cost for someone to come sit on your couch. I'd pay it if I had the sense that the sitters really read the profile notes and were really engaged with the pets as they were in the past. I was very pleased with this service before, feeling like I got my money's worth, but I'm going to seek out other options. There are other sitters you can look into. read more

I love this company and the great service they provide! I recently started looking for a cat sitter because I was starting to feel like I was burdening friends and family about checking in on our 2 cats when we would need to leave town. Now, I'd rather pay Austin Cat Sitters to look after our cats instead of asking someone I know to do it for free - Austin Cat Sitters truly love taking care of our pets! The online portal is super easy to use, requesting a service is straightforward, the team is always super responsive. Best of all for me, they take pictures of your pets during their visit, and give little silly awards that I think are the sweetest. My shy kitty always gets a funny award like "top neighborhood watcher" or "clean plate club member". Seeing their interactions while we're out of town really sets me at ease. The only suggestion I have for possible improvement is about the invoicing process. Their system doesn't send you an invoice after the services, so if you don't remember to log in to the portal and pay it right away, you look like a jerk who can't pay a bill on time. Hopefully their system will add the feature of sending a reminder payment email soon! read more

So grateful to have found this crew! Moved to Austin a few months ago and had yet to need a sitter for my sweet baby angel child. She needs a special inhaler administered twice a day, so needed to find someone familiar/comfortable giving that to her. I'm also a complete spaz and worry about her whenever I'm gone, so having a reliable sitter is super important to me. ACS provided thorough and timely updates. Got an email before anyone went to my house, received emails during the visit (if it warranted updates), extensive emails with lots of photos after the sitter had left. Each time someone checked the food and water, the litter, hiding spots, and sent an update with photos of my cat. My cat was also being a total turd and hid 98% of the time anyone visited, but they were patient and calm and did everything they could to find her/lure her out to administer her medication. At one point the cat even hid in a not-so-great (read: dangerous) place while the sitter was there. She refused to come out which had me pretty nervous. Despite having already completed the visit for the night, the sitter even went back later to make sure the cat was okay and had a clear exit path from the hiding spot she had wrangled herself into. (THANK YOU JULIA!) Could not be more thankful for how well this experience went! My cat was totally shy and annoying the entire time, but ACS was ready for it! Would absolutely recommend to anyone looking for a reliable sitter in Austin. read more

I didn't trust anyone to take care of my precious cats. Now I DO!!!! Austin Cat Sitters made my time away from home stress free. Notified me each visit. With comments on kitty and step by step process and PHOTOS!! I could not wait for each visit report. I did not have to guess and hope my babies were fine as I did in the past. The ladies who cared for my fur babies were amazing, sweet, caring and oh my gosh my cats do not allow anyone but the family near them and I received pictures of my fur baby enjoying being petted. Wish I could give more than 5 stars! read more

I LOVE Austin Cat Sitters so much! This company has been such a lifesaver for me. All my worries are put at ease when I know they are coming. I've used them multiple times now and never had any issues. I love the detailed reports they give after the visit & they always take the best photos of my girl! I also really love that they are cats only, everyone that works here really loves & "gets" the cat thing. I really could not recommend this company more, you will not be disappointed! read more

Austin Cat Sitters was such a great recommendation! I live in an area of the city that isn't convenient for a friend or coworker to visit to take care of my cat. Luckily a coworker mentioned Austin Cat Sitters. My little foster cat is shy and skeptical but Austin Cat Sitters did a great job with her. I loved the email updates and pictures. The online portal is easy to use. Once you're a client, you can easily log in and request more services in the future. It takes the stress out of having to find a sitter. Seriously love them and will be using Austin Cat Sitters whenever I go out of town. read more

Love them as a business. Friendly, professional, smart, and with personality. I found them via recommendation in Yelp, and requested multiple estimates. ACS gave the most coherent response, which was a sign of good things ahead. The manager/co-owner came to visit first, and get all the knowledge they need. It was quick and easy. I was away for five days, and got both 15- and 30- minute visits to cover my 2 cats. I got pictures and a wonderful note from our sitter after each visit. It kept me connected while away, and I knew they were in good hands. It's a concierge service, so even the trash taken out upon return. I'm happy to pay for this kind of quality service. A great team of people. read more

As the song goes: "You're simply the best! Better than all the rest!" From new client intake to communications during their visits, the level of thought and care from everyone we interacted with is above and beyond. We got an emailed report with pictures after each visit, and it was clear that the cats we thought surely would be hiding/antisocial the entire time were actually SO friendly and photogenic - didn't miss us a bit! I cannot recommend Austin Cat Sitters highly enough; ease of booking, clear and concise communication, and very reasonable prices all come together to provide a truly top notch service. read more

Austin Cat Sitters is amazing. This was my first time leaving my cat baby in the hands of people besides friends and family - I was very nervous but...ACS came through. They send you so many updates and pictures it is all very relieving and put my anxiety to bed. I *highly* recommend them to anyone needing someone to look after their cat child! Very nice people who clearly love cats! read more

So happy to have discovered Austin Cat Sitters! My boyfriend and I recently went out of town and we scheduled a daily 15 minute visit for 3 days. It gave me a piece of mind knowing my cat, Pinot, was checked in on every morning and in good hands! Usually I worry when we leave town and have to ask family/friends to check on him. I really like that this company focuses on just cats. Pinot can be pretty shy and Keshia, our sitter, was amazing and he actually let her give him head rubs :) The daily updates/pictures were the best and the scheduling process was SO easy on the portal. Will definitely continue using them! read more

Austin Cat Sitters - Pet Sitting Near Me - Austin, Texas

We have used Austin Cat Sitters off and on over the past year and have been very pleased. A special shout to Alex, who always takes great pictures of our kitties and writes detailed reports. Their platform is easy to use, and they communicate well. read more

I've been using Austin Cat Sitters for about 3 years now, and I always feel safe leaving my kitty in their care. They provide timely and detailed updates every day they visit and take the time to build trust with my shy kitty. The pricing is reasonable, and they have always been accommodating. I would highly recommend them for anyone needing a reliable cat sitter. read more

We have been using Austin Cat Sitters for several years now, and they have provided absolutely wonderful service the entire time. Our two kitties can be pretty skittish with strangers, but they love getting visits from their sitters. The incredibly detailed reports (including pictures) we receive after each visit give us the peace of mind that our cats (and our house) are safe and secure while we're away. We truly can't recommend ACS highly enough! read more

MAD LOVE for Austin Cat Sitters. Evelyn, Vanessa + team continue to impress me time after time. They are professional, reliable, trustworthy, and best of all--my kitties absolutely ADORE them. They send daily pictures, short videos and super helpful updates about my kitties, along with news of any interesting activity around my home. It's hard to leave beloved pets behind while traveling, but knowing that they'll be cared for, played with and even loved is a huge comfort. Evelyn and Vanessa are super responsive and great with communication. This makes bookings fast/easy and is super comforting while I'm away. Quality of service is also wonderful. I've never returned home to a smelly litter box, dirty kitty dishes, a dead plant, or even a rotten banana on my counter. Seriously, they go above and beyond. Thank you ACS team, you're lifesavers. read more

ACS was an amazing find. We were so worried because right before our vacation one of our cats got very sick and required quite a bit of care (special diet, multiple medications and subcutaneous fluids). The team took such incredible care of both cats especially the sick one. Their updates helped our daily worry level and the pics were great. We could tell that our sick one was immensely improving based upon the reports and pics. We also love the 'awards' given to both pets. My husband and I looked forward to reading what award each got for the day. I highly recommend ACS and could not be more thankful to them. read more

Austin Cat Sitters - Pet Sitting Near Me - Austin, Texas

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I was really impressed with Austin Cat Sitters! The reports I received were very detailed and had photos of everything including the litter box being scooped, kitties being fed, and keys being put back in the lock box. The pictures definitely helped give me some peace of mind since I tend to worry about my kitties when I'm on a trip. I will definitely use the Austin Cat Sitters again! read more

Joining the rave reviews of all the others who adore this company! Incredibly thorough, detailed, easy-to-use app, wonderfully sweet people, responsive, quick- I could go on and on! Hire them- they're the BEST!! read more

The best cat sitters ever! Do you want the sweetest people who will take photos of your cats and tell you about their adventures each day you're gone and also follow all directions you have for food and stuff? Well, you've come to the right place. I've been lucky enough to have Michelle take care of my little ones several times in the past year, and it's always such a delight to open up their easy-to-use app and find out what the news of the day is. read more

Austin Cat Sitters I give your team 5 stars, seriously thank you so much! It was the longest we've been away from our two fur babies and we were so anxious the whole time because it was our first time hiring a pet sitter. We had such a wonderful experience I created a video review of the whole entire experience. I hope this helps anyone who is in need of a cat sitter and has recently moved to Austin and/or doing it for the first time! Watch my full experience (before/during/after trip) on YouTube: https://youtu.be/JXkGpAny1DM read more

They do a fantastic job and are very responsible. Awesome pricing for the peace of mind and quality of care.

These guys are amazing! Every time we go out of town we feel totally comfortable having Austin Cat Sitters take care of our cat. They send a detailed message about how the cat was and what they did when they stopped in. They also send lots of pictures! read more

I will start by saying, if you love your cat, then ACS is your choice. Very organized. Professional. One app for all communications, scheduling, payments and your kitty reports. Reports include a humorous narrative, lots of photos and immediate update on your little monster. They are experienced Veterinarian staffers. Never missed an appointment. Pricing is reasonable for the high degree of care and comfort they offer. A cut above. Highly recommend. read more

Wow! This service is SO perfect! I use Rover to watch my pup but have always just had a friend or neighbor pop in to check on my slightly anxious kitty. After she gave herself a hot spot when I was gone last, I decided to find a service that could help me out. Response was lightning fast, easy to use, and in the next few days we had a meet and greet scheduled. My favorite part was the detailed messages I received from Michelle, my cat sitter. They ever give the cats an award (favorite cat of the day, most dramatic, and best haircut all cracked me up!). Will definitely use again! read more

I'm not normally much of a Yelper, but Austin Cat Sitters is more than worthy. These ladies go above and beyond every single time. Not only do they LOVE kitties and care for mine as if he were their own. They bring in all my packages, sweep up, send photos and a recap of their visit. Somehow my kitty always looks cuter in the photos they send than when I am home! I have have left my kitty in their care for just a couple days to as long as 2.5 weeks, and I trust them 100%. Sometimes I have to take work trips with just a few days notice, they a very responsive and available. They are friendly and professional and super amazing cat ladies. I am more than grateful that this service exists. read more

I was so nervous to leave my cat in my apartment for the weekend, but I also know she hates going to a boarder. Austin Cat Sitters has done an amazing job with their picture updates of not only them putting food and water out but pictures of my kitty as well. They give a play by play of the visit. It's so nice to know she's getting cared for and played with. Getting pictures of her while i'm gone is just an extra bonus. I would highly recommend using their services! read more

Austin Cat Sitters - Pet Sitting Near Me - Austin, Texas

I can't say enough good things about Austin Cat Sitters. We've used them for two years, and when our cat had a medical emergency while we were out of town, they cleaned up after him, called us to talk through the situation, loaded him into his crate and delivered him to our vet. They were on the phone with us multiple times during the day - not only did they take care of Miles - they took care of us too. The people of Austin Cat Sitters are completely trustworthy, reliable and kind. They offer excellent pricing for exceptional service and thorough updates after every visit. We love them. read more

It's really hard to find somebody that takes care of your pets reliably while you are out of town (or when family is visiting (bunch of cat haters)). This place is great. As the previous reviewer said they take care of everything. They check your snail mail and send you pictures and take care of everything. I have used over a dozen places in the Austin area and this is the first time I have been inspired to write a review. Well done! read more

They'll send you a picture of your cat a few times a day, but that's not enough. I wish I could give them a better review, I've used them for a few years now, but I really can't. I had them look after my cat for a few weeks once, by the time I came back he was so matted that he literally needed to be shaved. I was desperate enough that I needed someone at the last minute so gave it another shot and literally came back to cat poop in my bed. Seriously wish they were better, seems like a good niche in a city that could use it. read more

I'm so glad I have Austin Cat Sitters to take car of my cat when I am away. They send a daily update with lots of pictures so I know he is in good hands! read more

I couldn't be happier with the service I got from Austin Cat Sitters. They use an app called Time to Pet to communicate with owners while they are away. You can also schedule future sitting appointments with the app. Shantel sent pictures of my cat and everything she did while at my apartment. It was very comforting to know that someone experienced was watching over not only my cat but my apartment, as well. Prices are very fair and the value is high. I will continue to use their services whenever I travel in the future. read more

I cannot express how great these folks are! They've helped us with our difficult cat for years and they just know what they're doing. Highly recommend them! read more

Super happy to have found these guys - amazing service!! Will definitely be using them for all our future trips.

When you see 37 five star reviews and still feel compelled to add your own, you know they're good. Austin Cat Sitters was a life-saver over the holidays. The owner answered my initial call on 12/23, all my questions, AND was able to squeeze in an intro meeting that evening. They came twice a day to give meds to my senior kitty, sent pics and cute updates, and took great care of her. Thank you guys. read more

I recommend to anyone who is looking for cat sitter service. I was out of country for weeks, but can receive updates with photo everyday. A special thank you for Keshia! read more

In the past, we'd just had friends check on our kitties when we went out of town. Recently, one of them started having medical problems that require daily medications and dietary supplements, so we decided to hire a pro. Austin Cat Sitters took great care of our cats, made sure meds were administered, and gave them lots of love! They sent us notes after every visit as well as photos, and we stayed in communication the entire time. It definitely put our minds at ease to be able to see our cats and know what was going on every day. Everything from the initial home visit through the end of our trip was handled in a very professional and friendly manner, and we will absolutely use Austin Cat Sitters again in the future. Can't recommend them enough! read more

I absolutely adore Austin Cat Sitters! I travel a fair amount for work, sometimes for a week or longer at a time, and I always feel confident leaving my little Rusty in their hands. They make the stress of travel and being away from my furbaby so much easier with detailed descriptions and sweet pictures. Thank you so much for being such a dependable, trustworthy group of people! read more

I've used Austin Cat Sitters twice now while I was gone and their service is top notch. You can pay and request visits online and they have an app you can see your info and messages in. Each visit, the sitter will send photos of your kitties and whatever else was done - food topped off, plants water, packages moved inside - and a little blurb about how the kitties were doing. I'll continue to use them in the future! read more

Love ACS!!! Our little skittish kitty has been cared for since Sept. 2017 during the major holidays and occasional trips, and we've come home to a happy and purring cat. We love the daily updates (we usually do the 15 min visits twice daily) and pictures through the portal. We also follow ACS on Instagram and enjoy seeing the other happy kitties. Great customer service and happy cats! read more

This is the greatest service I've ever experienced ! I honestly don't know what to say, except that the service is the best and perfect! If you have cats and are going out of town, you cannot ask for more. read more