I hired Scott to walk my mini mutts and I am pleased. He calls me before he comes and the dogs like him. Finally they are getting exercise. read more

We've traveled several times since my initial review, and entrusted the care of our pets and home to Premier Pet TLC (specifically Brook and Carrie). We've continuously had a fantastic experience with them. Brook and Carrie provide regular, detailed updates, with pictures showing our pets relaxed and happy. We still have quite a crew (dogs, cats, foster kittens and chickens). They all appear content and well cared for when we arrive back home. I look forward to having the peace of mind we get with Brook, Carrie, and Premier Pet TLC for all of our future trips. read more

Hands down, the best professional pet sitting service I've used. Every detail, and then some was handled, even things I didn't specifically request. Great communication and daily updates. I didn't worry at all during my entire vacation and I knew my pets were in capable hands. read more

We have used Premier Pet a few times now and it's been great. The sitters are all wonderful (definitely "cat people!!") who love our little kitty and make sure to keep us informed while we are away. Highly recommend! read more

I was interested in Pet Transport. I called them a bunch. They don't answer the phone. After a while you get a text. I'd just be worried sending them my dog if they don't answer the phone what if there is an issue? read more

This was our first time using professional cat sitters and Premier Pet TLC was awesome! In the past we have had friends pop in to take care of our cats but TLC really goes above and beyond. Alyssa and Vanessa were extremely professional and caring towards our 2 shy cats. They provided us with photos and a detailed report each day, ensured that all of our cats needs were met, and provided us with a peace of mind. We will be using them for all our cat sitting needs moving forward. read more

The very best option for pet-sitting. The whole team is so wonderful with my shy pup and cat. They go above and beyond to make sure your pets are comfortable and cared for and are so gracious about accommodating last minute needs. The app makes communicating with your sitters and receiving updates (with pictures!) so seamless and easy. Five stars, no notes read more

I can't express how much I love this company and the people that work here, but I'll try! They have been a Godsend for me and my family for the past couple of years and I highly recommend them. We had a senior dog who needed extra special care and they accommodated her needs and went the extra mile. We never had to worry when we went out of town that our loved one wouldn't be taken care of. Not only did they give her love, they always sent such great messages and pics, and did extra things like taking out our trash, watering our plants, and more. Love love love these folks read more

We've been using Premier Pet TLC since we started traveling again. They have an easy-to-use booking system after an initial pet consultation. Prices are reasonable and they have many different time options depending on your needs. What I like the most is the care they take to make sure your pet is happy. We normally get an update each visit and when we are away we look forward to seeing how the day went for our baby. read more

Every member of the Premier team is dedicated to the best interests of the animals they take care of. During our last trip, they sent us updates and photos twice a day in which our Stella was smiling ear to ear. We know that she's always being cared for. read more

I have been using Premier Pet TLC for about 2 years now, every time we have to leave town. In comparison to the other local pet sitters I've used, they go well above and beyond. They offer invaluable services not only keeping a close eye on my precious cat, but also the community cats outside and they also check that nothing is amiss at our house - they check off every single thing on my list before they leave each day. I look forward to the detailed reports that come complete with pictures which brings me peace of mind. My cat is better taken care of when I'm away than when I'm home! I can't recommend this business enough and I don't have to inconvenience my friends. So wonderful to work with in every way. Thank you! read more

Premier Pet TLC - Pet Sitting Near Me - Austin, Texas

Recovering from surgery, I needed help walking the dogs. Ziggy and Olive loved their walks with Jenny. They watched and waited in the front window for her. Sam, made everything so easy and it was a joy working with her. Setting up the dates and payments was easy to do and the dogs felt loved and cared for. I highly recommend Premier Pet TLC! read more

Premier Pet TLC - Olive on the left and Ziggy on the right taking Jenny on a walk! - Pet Sitting Near Me - Austin, Texas

it has been the worst experience second time using them we come home to a cage that is completely dirty, and has the same food in it from the day before. No lights turned on for our lizards like noted and then when we went to them with this problem the sitter denied everything saying they did turn on the lights and clean the cages, which was completely untrue. We continue to try to work with them until getting invoice for a bunch of things, they said they would do on their end to make it right for the last time when they made mistakes. The owner Samantha completely went back on their word. And ended up canceling our sitters right before us having to leave town. Hope no one else has to deal with this horrible customer service. read more

Love these guys! I recently used Premier Pet TLC while I was on vacation, and they gave me so much peace of mind while I was away. Sam walked me through everything, and Alyssa and Kyra were pros at navigating the cat duties. My favorite part of the service (well, them keeping my cats alive was the real #1) were the cute photos and updates on their visits. Even my problem child started warming up to them during the visits. These guys are worth the $$ and I would definitely recommend them to anyone else needing pet sitters you can trust. read more

Premier Pet TLC is amazing! Samantha and Kyra spoiled our dog and two cats while we were gone. They also kept a close eye on the house with each visit. Our dog has back issues so we were nervous to leave her, but Premier let TLC took exceptional care of her! We already booked them for our summer vacation. Definitely the best pet sitting experience we have ever had! read more

Premier Pet TLC - Lollie - Pet Sitting Near Me - Austin, Texas

Samantha and her associates with Premier Pet TLC are everything I could want in providers of in-home pet care. We are super grateful for the pet and personal support Samantha has given my family for eight years, through easier times and difficult. They love our dear cats as much as we do. They have years of experience in administering medications and have worked and trained in veterinary settings. They follow an often rugged schedule to ensure the regularity of services and are good loving company while our little friends are missing us. Their work is hard yet they cherish it because they understand the work they do is crucial to our cats' health and emotional state of mind. Currently, Samantha and Kyra visit our cat Lucky Tiger once a day each to administer his cardiac meds and observe his condition. He was recently diagnosed with severe restrictive cardiomyopathy. To say the least, his condition is delicate. Competent exacting care is crucial. Premier Pet TLC is expertly providing care I'd expect from top veterinary clinics. I personally witness it twice daily. Also, when Lucky Tiger was in veterinary ICU for 4 to 5 days four winters ago with respiratory infection that the vets thought he wouldn't survive, Samantha volunteered to visit him gratis in the ICU daily, camping out with him awhile right beside his kennel, petting and soothing him. I found her there beside him a couple of those times when I'd visit. I could see how content her presence made him feel in the midst of a very stressful ICU stay. Samantha's visits with Lucky Tiger helped save his life, because morale turned out to be as big an impediment to improving as the infection. And after I brought him home for what the ICU vets said could be hospice, Samantha came twice a day for meds and ensured his survival led to thriving by gently force-feeding him each visit for a week until he was interested in eating again. If you've ever force-fed a cat, you know how trying that can be. I think you get the picture. Samantha and Premier Pet TLC are much more than an excellent pet care service. They are what all beloved pets and you deserve, experienced caregivers who love and care for your little friends like their own, with kind hearts, patience, and very practiced skills. Thank you, Samantha and Kyra! read more

Rather than arranging for kennel service at a strange location, the BEST DECISION we've ever made was allowing Lucia with PREMIER PET TLC into our home to care for our TWO fur babies. When Lucia and Samantha arrived for our meet and greet they offered to water our plants, bring in our mail, and on trash collection day they even offered to bring in our three trash bins at no additional cost, in addition to caring for our fur babies! Lucia and Samantha were were both professional and during these uncertain times we're in, both were wearing masks and also wore masks during their visits to our home. The TIME TO PET app was extremely easy to use, and while we were away from our fur babies the daily updates along with daily photos insured our two fur babies were doing fabulously well IN THEIR HOME! We have welcomed the PREMIER PET TLC folks into our "family" circle and will DEFINITELY CALL ON PREMIER PET TLC again! read more

Premier Pet TLC - A photo taken by a PREMIER PET TLC and sent to us during one of their visits - Pet Sitting Near Me - Austin, Texas

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Samantha with Premier Pet TLC is awesome! We had a trip planned and boarding arranged for our two dogs when we discovered our oldest needed to start some significant medical care. We had scheduled to take him in just before we left, but right before that, there was a technical issue at the vet, which meant he'd have to wait two weeks to start treatment - this could make a major difference in the outcome. With such a short time frame, we were in a bind and starting to panic. Luckily, the vet recommended we call Samantha. That day, she swung by our place to meet our boy, answer our questions, and grab some of his favorite treats to keep with her for his transport. She contacted both the boarding place and the vet on her own to let them know what was up (and make sure that our buddy didn't get fed before his procedure because that'd cause rescheduling.) That made us feel like we could take the trip and get his treatment started. Day of the appointment, she arrived at the boarding place on time, took him for his treatment, waited to make sure everything was good, then brought him back to get settled at the boarding facility, plying him with treats and petting on the way. He needs a special halo harness because of his poor eyesight, and it was no problem for her to get him secured. She sent pics and updates as the morning went. That absolutely reduced our anxiety and made it possible for us to enjoy the trip. She's professional, proactive, responsive, and clearly loves dogs. Thank you, Samantha! We'll definitely be calling on Premier Pet TLC again. read more

My furbabies and I ADORE Samantha and Premier Pet TLC! I've never had a petsitter I trusted more to take top notch care of our pets. One of our cats is very skittish and scared of strangers and he absolutely loves Sam. He even meows at her and gives her love nibbles, which he has never done to a single person other than my husband and myself. She is extremely detail oriented and is always on top of everything we need done on top of the pet duties, whether it be taking out the trash or watering our plants. We have a kitty cam we use to check in on our cats while we're gone, but we stopped even checking in because we know from the text updates we get how well everything is going. Sam also takes just the best care of our little guinea pig, who can be a bit high maintenance with all the various things he needs. It is beyond reassuring and comforting to have such peace of mind when we go out of town because I know our furbabies will be so well taken care of. We can actually enjoy our vacations and not spend the whole time worrying! :) read more

So impressed with Premier Pet TLC! We needed a cat sitter while we traveled for our honeymoon. They set up a meet and greet so our cat Sadie could get to know the sitters and we could show them the ropes. We received daily messages with lots of photos of the cat enjoying her staycation. They are so sweet and you can tell they love animals. Alyssa did an excellent job caring for our kitty and even cleaned the litter, got the mail, watered the plants, and generally put our minds at ease! Can't say enough good things about this company. Looking forward to another vacation! read more

We loved our experience with Premier Pet! We are new to Austin and were nervous to leave our pets for the first time! Alyssa took great care of our dogs and made this experience as stress free as possible! The daily updates with pictures really helped to keep our minds at ease! Would definitely recommend this business to anyone who needs a pet sitter! read more

Premier Pet TLC allowed me to take an international vacation without worrying about my seven cats. They were professional and reliable, and I loved the twice-daily reports and photos I received. read more

We had to leave town for a long day to attend a funeral. We were worried about leaving our young and old dogs home alone for such a long day. The care and attention they both received was such a comfort to us. They were happy and that made our sad day a little easier. The scheduling, consultation and pricing were all great! Thanks to TLC for your great care of our special family members. read more

Samantha saved our butts last minute and Kyra was so wonderful with our dog. We are so thankful for them! Their process is very easy. They're extremely thorough. Extremely professional. Overall a perfect experience with great service. Love the app and the communication. Thank you guys! Tory looks forward to seeing you again soon! She was a happy pup upon our return! read more

Samantha is amazing! Personally if you are having anyone else watch and care for your dog, you are missing out and really need to give her services with Premier Pet TLC a try. She treats both her two-legged and four-legged clients like family. The love and care she has given our big goof-ball American Bulldog named Duck on several occasions where we have hired her has been outstanding. He loves her visits and us his pet-parents love the follow up of pictures, visit reports, etc. it really puts are minds at ease. In this type of industry we have come to find you truly pay for good quality care and value, that being said with Samantha/Premier Pet TLC you get your money's worth back ten fold and more -- they are truly the top dogs in their field. Just can't say enough great things about them. read more

We love this company! We reached out to premier pet in a pinch and boy did they come through! Not only did they accommodate our last minute request but samantha dropped what she was doing to do a last minute meet and greet with our pup to ensure they were good to go the following day for their visit. We were eternally grateful because we had last minute plans out of town & samantha worked us into her schedule and even sent us photo updates of her visit with our Havapoo, George. Great attention to detail and professionalism. Just what we needed & we were so comfortable leaving George for an extended period knowing Samantha would be there to spend some time with him while we were out. We have and will continue to use their services in the future confidently knowing our pup is safe in their hands. Thanks Premier Pet! Great small business. read more

Premier Pet TLC is awesome! Samantha & Kyra took care of our single cat, Barb, while we were away and it couldn't have gone better. I was nervous leaving her alone for so many days but the frequent updates and pictures made me feel so much better. They took exceptional care of her! read more

Samantha took care of our pups for the wedding! She gave us reports on how they were doing, and was so flexible with meeting us and the pups since we are from out of town. She really took the time to get to know their habits, schedules, and personalities. She is friendly and our dogs loved her, and it was great to see all the pictures of everyone interacting with the dogs. She handled them perfectly and tucked them in after a busy night. Definitely recommend her services. read more

We had a great experience with Samantha and her team! We were out of town for 2 weeks and they stayed at our home and took great care of our 2 Aussies!! We got updates and pictures every time they came to visit as well as reports on how they were doing. Helped us to feel not so far away from our fur children! We highly recommend Premier Pet and will continue to use them for watching our dogs! read more

We cannot recommend Samantha and Premier Pet highly enough - we have been working with her and her team for almost 3 years and have never felt more confident in the care and attention our fur babies receive. She is incredibly professional and communicative, not to mention amazingly thoughtful - reaching out to wish our critters happy birthday without fail and even sending us condolences for pets we've lost over the years. She is also very understanding and flexible and a great partner when it comes to figuring out logistics and schedules. Additionally, her easy-to-use app makes scheduling, payment, communication, and storing pet care profiles a breeze. We absolutely love working with Samantha and never stress at the idea of leaving home because we know our beloved pets are in the safest hands possible. We strongly recommend! read more

Samantha and Mary are great! They both clearly love animals and they took excellent care of our dogs, cat and hamster. They were very reliable and updated us with info on our pets after every visit. I would highly recommend them and Premiere Pet TLC! read more

It's such a relief to know we have dependable and loving in-home care for our dogs when we travel or need to be somewhere that doesn't permit us to take them along. Premier Pet TLC easily adapts to any changes to schedule, medication, etc. They are personable and do a great job of communicating before, during and after their services provided. Premier Pet TLC are life savers for us! read more

You simply can't put a price on peace of mind, unless you're Premier Pet TLC. Samantha and Kari took amazing care of my dog for three days/nights over thanksgiving, and kept me informed every step of the way through their mobile app. My pet was cared for like he was their own, and when I returned he even sat on the bed multiple times where they slept for overnight sitting - a testament to the impression they made on him. I'm no longer nervous about travel since I know Premier Pet will be there to support me and mine. Thank you! read more

We have been using Samantha's services since we brought our puppy home in April. Her team is very responsible and provide excellent updates everyday. I look forward to my afternoon pictures and note every afternoon. She is really caring and compassionate and will always cater to our schedule that frequently changes. Goose and Ruby love her! read more

Samantha at Premier Pet TLC is the absolute best! I reached out last minute and she was able to squeeze in visits for my dog and cat. I could not have been happier. She sent me detailed notes after each visit along with pictures of ecstatic fur babies! She completely put my mind at ease and I would recommend her to anyone (as long as she still has time for my pets!) So glad I found her! read more

I waited until the last minute and wasn't able to book my usual petsitter, so I was scrambling to find a good one. And I'm so glad Christy and Samantha were available. They were super organized and responsive - and most importantly, Christy took great care of my cat and sent lots of pictures to show me how my kitty was doing. The sitters at Premier Pet TLC are a joy to work with and they genuinely care about animals. I will definitely use them again! read more

Samantha is the best cat sitter I have ever have. My cats are the the definition of "scaredy cats" and Samantha won them over immediately. She sends video and pics making sure I know they are safe and being loved. And she did this without my even asking. Sasha and Bert say, "meooooooow". Because they don't speak English. read more

Thank you so much Samantha for taking such great care of my two littles, Rooster and Spud!! Best pet sitter I've ever had! Sam spoiled these boys rotten while I was gone and they were happy as clams when I arrived home tonight! She kept me updated and sent me adorable pics so I didn't worry too much. I highly recommend Premier Pet TLC and Sam! I cannot say enough fantastic things about my experience! And my boys just love her! read more

Mary took care of our pets as if they were her own. She is a jewel. I looked forward to the updates I would get after each visit, and showed my friends and family the awesome photos she took of the babes. We got home after 9 days and it was almost like we never left. From the day we met Samantha and Mary they have been professional, thorough, and caring, and I highly recommend this service. read more

Samantha and Julie were great! We contacted Premier Pet TLC as the first on our list of possible sitters and we didn't have to look any further! From our first meet & greet, Samantha went out of her way to gain the trust of our loving fur babies. We had them come twice a day to walk our dog, change litter, and feed everybody, and stay overnight for 4 nights so our animals wouldn't get lonely. Samantha went above and beyond with our youngest cat, Toby, who has confidence issues. By the end of her stay, our normally very shy boy was coming out of his safe place to investigate and show her some love at dinner time. Their online portal is fantastic to use and makes it easy to schedule future visits. Through the portal, we were sent progress reports after each visit, which included photos and updates on how everybody was doing. We even got special Mother's Day greeting photos from each of our adorable pets! We loved Premier Pet TLC so much, that it was a joy to accept Samantha's offer for a behavioral session with Toby to help work on his kitty confidence, and we very much look forward to it. We will now always recommend Premier Pet TLC to anybody who asks, and if we could give an even higher rating we absolutely would. If you're looking for a caring sitter to take care of your pets while you're away, there is no better choice! read more