Excellent collection of mental health professionals. Depression, social anxiety, spousal abuse,…read moreobsessive procrastination, anorexia, grief, et al. They provide tools to help clients grapple with all of these issues. If I could offer more than five stars, I would attach as many as possible to this review. Outside of their counseling expertise, they have great administrative staff. Many payment options available. I needed receipts to submit last minute before my FSA money was deleted. They mailed them the day I called and I got them the very next day!!! No charge to me for the postage, which was greatly appreciated. Seriously. A lot of other offices would have been like, "You can drive over and pick them up at our front desk."

This is just regarding Diana Schaefer. The facility has been beyond kind and helpful, and I hope to…read morefind a therapist here that fits my needs. -- Years and years ago, a therapist told me I was a whore for kissing a boy on the first date. I thought that would forever be my worst story of therapy gone wrong, of a therapist superimposing their own beliefs and issues on me. Diana hit a new record. She "fired" me as a client and pulled wildly unethical moves before doing so. I wholly believe that there is a time to part ways when therapy isn't serving the client or when a client is rejecting help from the therapist to everyone's detriment. Therapists have just as much of a right to end the relationship as clients do. The reason I'm writing this has nothing to do with the farewell and everything to do with how it was handled. I have an eating disorder. I made it clear from the start that I didn't care that she didn't specialize in them. I'd had enough therapy around eating disorders and wanted to take a new approach. I also told her in our first session that if she thought it wasn't a fit to have open communication because I would be doing so. I've played the "suffer through a relationship that isn't working" game too much at this point in therapy. We had weekly sessions for months. I thought many of them were helping. But then I told her how many calories I consumed during the week. That was undeniably the point where she flipped. We talked for a month or so more. She started talking to my dietician more. That seemed logical to me. And then she started telling my therapist I needed to go to treatment. Asking her why she hadn't suggested it or wasn't pushing it on me. (She has.) I am in no way a high risk anorexic. Perhaps treatment wouldn't hurt but my life right now prioritizes above something that isn't necessary. She pressured me and I said no, several times. And then the day came where she let me tell her about my life before interrupting and starting the conversation of removal of services provided. Like I mentioned, that alone wasn't the issue. What WAS the issue was that she had also called my dietician and tried to pressure her into leaving me. To the point of my dietician's discomfort and recognition that abandonment on that level would be detrimental and more harmful that good. (How Diana didn't see that, I don't know.) She gave me an ULTIMATUM of treatment or no therapy. She told me I COULD NOT go to therapy ANYWHERE until I dealt with my eating disorder. (And no, this wasn't just in reference to being cognitively unable to proceed with EMDR.) She wouldn't give me referrals. She made fun of the shirt I was wearing that day that said, "Mental health is health," because I wouldn't go to treatment. I was in utter shock during that last session so I didn't really have responses beyond saying no to treatment and that I understood where she was coming from. But none of those things are okay and I should have said that to her then. I regret that. Fuck that. I deserve therapy. Everyone does. She clearly spooked when eating disorder stuff came up, was not educated on it, and chose to bully and threaten me instead of just saying, "I'm not qualified in this topic and don't feel comfortable proceeding." Period. Period. Period. If you don't fit in her little box of qualifications, stay away. And if you pick up any of her own anxieties, leave. It's not worth wasting your time.

It's very difficult to find a good therapist but Hailey is by far the best! She listens well,…read moreoffers great help, and has really helped me in the few sessions I've gone to. She's genuinely helped me more so far than any other therapist or psychologist I've ever seen. I would highly recommend her - you won't regret it!

Have never felt so cared for and loved. Came here because they accept my Anthem insurance and have…read morenever looked back! Great supportive atmosphere in a convenient location. I recommend therapy to everyone and am here to tell you that it's (unfortunately) like dating: the first therapist you see isn't always going to be your soulmate. It sometimes takes 3-5 tries or "first dates" to know if you're a good match. Don't be afraid to keep looking. When you find the right fit, it will all be worth it.

One of the best things about Shaina is she really empowers people to be themselves and she…read morecelebrates people as they are. If you are part of the LGBTQ community it can be especially challenging to find a therapist who really understands, but Shaina is an excellent source of knowledge, respect, and support. She listens with empathy and is practical so you will leave feeling like you gained something awesome and relevant.

From the owner: Relationship Counseling, Premarital Counseling, Sexuality & Gender affirming, Poly & Kink…read moreAffirming, Culturally Affirming, and Dating Coaching.

I am into the second month of receiving individual counseling from Victoria and she is great at…read moreholding space for trauma as well as offering a compassionate approach to her treatment.

I did not have a good experience with Victoria. She was late our first session, about 20 min. Our…read moresession ended on schedule even though we started late. I went ahead and made a second appointment and again she was late. Our appointment was to start at 10 am. She didn't let me know she was going to be late till 10am. To me this is unprofessional and not a good way to run a business.

I can't say enough good things about Lisa Young. Working with her has been incredibly helpful,…read moreespecially during the postpartum period after having my baby. She created such a safe, non-judgmental space where I felt comfortable exploring emotions and thoughts that came up that I honestly wasn't expecting. She helped me gently unpack why certain feelings surfaced postpartum and guided me through understanding them instead of feeling overwhelmed or ashamed by them. She never rushed the process and always met me where I was emotionally. I felt truly heard, supported, and validated in every session. If you're navigating postpartum changes, big life transitions, or just trying to understand yourself better, I highly recommend Lisa Young. She's compassionate, thoughtful, and genuinely cares about helping you move forward in a healthy way.

If you are looking for a wonderful option for therapy support, please take the opportunity to work…read morewith Caileigh Chadwick of Bloom therapy. I was fortunate to have great support in my younger years when I tragically lost my father at an early age. More recently, I felt I needed support as I have been dealing with PTSD from the past and anxiety. Caileigh is the most genuinely caring, empathetic , and active listening counselor I have ever encountered!! Whether it is our conversation, or the use of EMDR, She has been a problem solver and beyond wonderful!!!

I have been seeing Jennifer for several years now. She is the best therapist I could have ever…read moreasked for. She is knowledgeable and gentle but also knows how to guide our time together so I am getting the most out of our sessions and learning how to apply that to my life. During our work together, I have become more confident, happier with my work choices and even got engaged recently! I know that my work with Jennifer has helped me tremendously in every aspect of my life. I can not recommend her enough. If you want a down-to-earth therapist, check her out. You won't be disappointed.

From the owner: Individual Psychotherapy, Couples Counseling, Marriage Counseling, Pre-Marital Counseling,…read morePsychotherapy for Families, Counseling for Diverse Populations, LGBTQQIA Counseling Other areas of support include: mood disorders, life dissatisfaction, relationship problems, trauma, LGBTQQIA psychology, quarter/mid-life crises, family conflict, addiction and recovery

I reached out to Deep Eddy to schedule a appointment with a PA or NP of psychiatry for medication…read moremanagement because I was finishing up a 12 week program at Meadows outpatient Center. I really only needed them to manage 4 medications (lithium, Quetiapine, lamotrigine and propranolol) no controlled substances. The dosages were already figured out. All the work had already been done for them. I also listed a bunch of other PRNs that I had tried while in treatment that i wasn't currently taking. Again no controlled substances, they were trazadone, gabapentin, hydroxyzine. I've been a RN for over 12 years, I was the supervisor on the first acute care floor in central tx to take on covid. The first wave really did a number on me that caused a lot of my PTSD. Anyway, what im trying to say is I tell people when they haven't been honest with me, to avoid being resentful toward them. When I tried to set up this appointment to see a PA for medication management I was denied because I was too "high acuity." What happened before that was me giving Christopher Keener some honest feedback on his response time. They wouldn't confirm the appointment until they had a credit card on file. Before I could put my husband's credit card on file I had to fill out a release of information form. Which made me feel like a criminal that had to prove my innocence. Credit card information has nothing to do with HIPAA. I have never heard or been asked to do this before. I was told I would be called as soon as it was in. I did it right away, waited, emailed to see if he received it, waited a little longer, tried to access my portal to enter the card but it hadn't been set up, I called back got someone different they said they sent him a message and he would be calling back in 20mins, it never happened that day. I wanted to get it done because I was finishing up treatment the next day and wouldn't have my phone on me. They would only hold the spot for 24hrs and i was worried I'd loose it. No attempt was made to reach out to me for clarification, no doc to doc was requested. Just a refusal. The corespondance is copied and pasted below. Notice the times. I gave him some honest feedback about response time at 11:46 and the refusal was sent at 11:52. I think somebody(Christopher Keener) may have got in their feelings and did this passive aggressive lash out. I'm really surprised that a therapist(Christopher keener) could have such thin skin. I love his its not you its me response. "Please know this isn't a reflection on you in any way; it's simply about making sure you receive the support that's best suited to your situation." On Tue, Dec 30, 2025 at 11:52 AM CST, Deep Centered Mental Health scheduling@deepcentered.com wrote: Hi , Thank you so much for taking the time to complete our pre-screening! As I mentioned, our team primarily focuses on more routine psychiatric support, and I want to make sure you're connected with care that fully aligns with what you're going through right now. Based on what you've shared, it sounds like your current needs may be better supported by a provider or clinic that offers a higher level of care than what we're able to provide here. Here are a few referrals who may be able to better support you: BlueSky (telehealth) Legion Health (Austin) Mindful Behavioral Health (Dallas) Please know this isn't a reflection on you in any way; it's simply about making sure you receive the support that's best suited to your situation. Warmly, Christopher Keener -- Christopher Keener (512) 956-6463 On Tue, Dec 30, 2025 at 11:46 AM CST, RN 45319 rn wrote: I left a message(called and emailed)and u ignored it/me. U promised to call back. U flat out lied to me. Why? Not a great way to start to building this relationship. The card has been entered into my portal. On Tue, Dec 30, 2025 at 10:39 AM CST, Deep Centered Mental Health scheduling@deepcentered.com wrote: Hi RN, Sorry for the delay in getting back to you. Yes we have received all the forms, I was reaching out to you to add the card on file. If you can give us a call back at 512-956-6463, that would be great. You can add the card yourself if you'd like. Just log into your profile. You can click on 'Bills' followed by 'My Card' to input this information. Thank you, Chris Keener

My therapist after my first session set me up with what she said would be a weekly time slot, and…read morewe agreed on that. The next week, she did not show up for our scheduled session. Later that day I got a notification for an appointment the following day, which I was not available for. It was very confusing and I wasn't sure who to contact. The therapist later apologized and said she would get in touch about our next session, even though we had established a weekly schedule, but she never followed up. A week later I canceled services and had nothing but $300 in fees.

Kara canceled last minute after I already paid for childcare. She sent an email that I didn't see…read moreuntil an hour before the appointmen, never even called. Bad customer service and no respect for her clients. im not going to be using therapy Austin now.

This place is for more concerned with making money than with really helping their clients. The…read morerates are far above the norm and they will not work with insurance at all. They have set up an auto-debt from the account you give them so they make sure they get their money. If your therapist leaves this place then you cannot see that same therapist at their new location. You are stuck with either seeing a new therapist at Therapy Austin or with finding a completely new therapist outside Therapy Austin. To me that is unethical. They use the "slippery slope" fallacy that "if all of the therapists took all their clients we would go broke". Give me a break. Some therapists will leave and some clients will leave as well. To make such a heavy-handed non-compete is not necessary and it interferes with the clients best care.

this is Jackie and I just saw on Austin t.v. station I guess a NBC station at Austin Texas in…read moreregards to print people that have depression and stuff where in their subconscious mind they seem to collect and gather bad experiences in their life and not able to cope and process it in an everyday world so I have a family friend .. named Tiffany Poeling I'm certainly going to see if I can enroll her and this program to help her rewire her brain. If I may I've known Tiffany about 6 years and I do know that she has depression in regards to giving birth to a male child many years ago 25 actually with sisters price roses Google's not helping me spell that I sure don't know how so she feels bad that she carries that DNA chain because her son to have a lung disease at mucus and fluid and stuff builds up in the lungs and normally you don't live past 12 years old so I know she struggles with that everyday contributes to her behavior every day so I'm going to enroll her in this program to see something can be done for Tiffany thank you and God bless

The website offers online booking. You reserve a spot than forced to download an app. Fill out one…read moredocument and your done. You then clear your schedule and except to have your appointment. Then the day of the appotothey cancel the appointment and ask for additional information and then insist on a call first. The treatment may work but a customer focused approach is not at this practice. Do not trust the online booking option unless you want the same experience.

Capital Area Counseling has been an excellent place to work with clients in Austin. The staff is…read morevery caring, helpful, and supportive.

Working as an intern at Capital Area Counseling has been an incredibly positive and fulfilling…read moreexperience, from the supportive environment to the opportunity to help new clients. I wholeheartedly recommend Capital Area Counseling to anyone seeking internship opportunities or affordable therapy options.