Here are photos of his wood delivered. Great stuff ! No spitting. I was so impressed I left an earlier review but did not put photos in read more

Austin Firewood - The A Frame fireplace - Firewood Near Me

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Exceptionally wet and green firewood!!! Was promised seasoned wood - complete bait and switch with absolutely horrible customer service. Promised they would come and replace "just give us a week" and then the person I talked with quit, the phone is disconnected. Beware of using this company - will post an update if anyone contacts me. This business owner is shameful. Taking a month of to go to Europe then comes back and fired everyone. What a complete lack of ethics and morals If you want to make it right - just call my cell at 5124317152 read more

When the weather chilled down, I head to my wood rack to find I was out. Thanks to Yelp, I found a Firewood delivery service. Checked out their web site and found it very easy to order and pay online. I quickly get an email stating my order number, amount paid, and a comment someone will contact me about delivery. After a week, with no call about delivery, I call them. Turns out, I was not the only one who ordered on Decemeber 1st and didn't get a call. Their online order system didn't push the orders to their server. Not a problem, I would get my wood deliveried today. The driver called but I didn't pick up so my wood deliveried was moved back one day. My Fault. The next day the driver calls. I tell him where my wood rack is. He called when he finished stacking my wood. When I got home, the wood was stacjed nicely. BF couldn't wait to starta fire. Wood burns very well. read more

This company is HORRIBLE. I had a TERRIBLE experience. I ordered wood online on Saturday. By Wednesday, I had received no phone calls or any communication despite giving them over $200. Thinking it was a total RIP-OFF, I called them I called them and they said there is a red banner saying 6-8 days. This was their excuse. Keep in mind, the banner was not visible on Saturday when I ordered, but it was when I checked today. I asked if they could still deliver it and they refused to say yes. He just gave me the runaround about how busy they are. I told him I needed to know what day They refused to give me a day or even time range when it would be delivered. He then proceeded to get upset with me. He argued with me and was totally rude. He started saying he had plenty of customers that could wait 6-8 days and he didn't care. What kind of company treats their customers this way? Apparently, Austin Firewood does What he was missing was I still wanted my wood and if it could still be delivered in that time, I was fine with it. However, since he was being so rude he was unable to understand that. Since this experience was going downhill fast, I told him I'd have to write a negative review. He told me he didn't care. He told me he had plenty of business and good reviews. Don't do business with companies like this. Avoid them at all costs. We as customers deserve better customer service. As a consumer, they provide wood and the only thing that differentiates this company from another is customer service. This company is HORRIBLE If I could give a negative rating, I would. read more

I was just about to order a full cord...but they are not offering a true full cord. A full cord of firewood is 4'X4'X8. They are charging a full cord for 2/3rds of a cord. read more

I'm really sorry that I have to write this review...I ordered online from Austin Firewood for several years and had a very good experience. So in October, I ordered again from the same website. The PayPal receipt, however, was in the name of Bastrop Firewood. A week after I ordered and paid, I had not had any contact regarding delivery. I called and was somewhat chastized for checking on the delivery and was then told I was on the schedule for two days later. The wood did come, was good wood and neatly stacked. I wanted to order again but the website would not take payment. So I emailed as requested. No response. I left a voice mail. No response. Papa Wood has a new and very happy customer. read more

I'm a rookie wood buyer, having recently moved into a place with a fireplace and prepping for a camping trip, I contacted Cary to see if he'd sell me a smaller amount of wood than listed on his site (full, half, and quarter cord). Since it was such a small amount, I offered to come pick it up. He emailed back almost immediately, saying it'd be no problem, along with a price that was cheaper than I expected (I guess because I was sans delivery). On the day of the pickup he called and gave me directions, and was there with my pile of wood when I pulled it. It was way more wood than I needed and I was happy with the price so you could call me a happy camper. Speaking of which, we took the wood to Pedernales Falls State Park and it made a pretty mean fire. We cooked on it a few times, it held coal through the night, and it even survived hours in the rain. If I ever finish burning this pile, I know where I'll be getting my next. read more

Great place for wood! Online ordering, payment via credit card / paypal. Website says next-day delivery, they got me done same-day as order. Good sized/quality wood, all nicely stacked in the backyard wood rack. read more

Very easy and great service. Pros: - Website is super easy to use - just pay right from the home screen via Paypal pay - Images are easy to follow - we ordered a half cord - Service was incredible - Daniel stacked the wood for us (don't forget to Tip). Daniel could not have been nicer. - Schedule - they were there within 30 min of the scheduled appointment. Cons: - You do have to send a reminder email to them after you get your confirmation on email so they will call for appointment but they called within two hours and set up an appointment. Super simple and they will stack your wood - great perk. read more

Great experience! Fair price and delivered as promised, nice and neatly stacked in my desired location. read more

Austin Firewood - Firewood Near Me

First time ordering from Austin Firewood and will definitely continue! Jordan is awesome and made sure our family had the exact right firewood for our needs. Great customer service! read more

Bought firewood from these guys last year and it was really good stuff- aged hardwood. my order this year had some pith in it and Jordan was real nice and came back and replaced it.. Good local people and good service! read more

Ok, this is more like it. I called a guy off 290 west at this time last year and he told me they do not deliver but I could call "so and so" and he would pick up the fire wood and deliver. We missed each other and I called again, he set the time and I just never heard from him or the company that was to sell me the wood. Cut to this week when I called Austin Firewood and hey, novel idea, they deliver. Not only do they deliver but I only waited two days. This kid who brought my wood was Daniel, a very polite customer service oriented guy. It was so seamless I gave him a little tip. He took the wood around the house to the back yard and stacked it very neatly. I won't bother to call anyone else and I pitty the poor fool who does. (Mr T reference) read more

New Owner. BUYER BEWARE! They showed up on time just as promised; that's where the quality stopped. They showed up to deliver substandard wood. More very short pieces than standard lengths; stacked to look like half a cord but a lot of airspace between the pieces. Now for the fire. NOT WELL SEASONED, hard to light, and needs stoking to stay burning way more than properly seasoned wood. Not as much heat from it as seasoned wood, pops and sizzles as it is still partially green and creates a lot of smoke. Asked the company 3 times about resolving the issue only to get rationalizations about why they did no wrong. As a tribal fire builder, I know fires and their fuel's characteristics; this wood is a joke, a bad one. I bought 1 and a half cords from this company last year when the old owner was in place; the new owners are not providing the same quality product as the previous owner did, not even close. BUYER BEWARE! read more

BUYER BEWARE! After waiting weeks for a prepaid order they finally delivered green wood that would not burn. They did eventually come and take back the green wood but refused to refund my money! These guys are thieves. Watch out! read more

They were fast and good. Left a bit extra. Did a great job. Will use again. They deliver and stack. Help a vet and get some wood. Invite me for the BBQ. read more

I order wood from here for my barbecue restaurant, Freedmen's. We started using their product because it burner longer and the barbecue tasted better. They also deliver and stack your wood wherever you want. Not only do the guys at Austin Firewood have a product, but doing business with them is a pleasure. read more

Great service and delivery! Will use again for sure! Can order online and use PayPal application.

I got the wood in January 2011. The delivery was professional and on time (except for the tire tracks in my yard - I am still wondering how I am going to fix that). The main problem was that I could not actually get a fire going with the wood. It was supposedly seasoned for 1 year. However, very little heat or flame could be coaxed from the wood. I suspect it was not properly seasoned wood because; (a) bark adheres tightly to logs, (b) not many cracks at the ends of the logs, (c) the color of the logs is not gray tinged, (d) the logs are very heavy (perhaps they still have a large water content), and (e) my firestarters succeeded in coaxing in inordinate amount of smoke from the logs (that is a potential safety issue - too much smoke leads to creosote buildup in the chimney). I called the company and was told that the problem was due to the recent rain. However, the day the logs were delivered it was a light rain and the heavy rain came after delivery. After delivery the logs were covered with a tarp so they did not get additional moisture. In addition, before attempting to burn the logs they were placed under an overhang for at least 24 hours. That allowed additional time to dry. 4 days later they were still not burning. Now we will have to go buy some burnable wood elsewhere (update: we did go buy wood elsewhere and it burned just fine). The wood will probably be good next year but... I bought it to use this year. The old adage "you get what you pay for" is simply not true in this case - I did not get a delivery of burnable wood. We went to Harley's firewood and got burnable wood. We basically paid Austin Firewood 75 bucks (over the amount we paid at Harley's for the same amount of wood) to deliver nonburnable wood and to leave trenches in our yard. read more

I ordered firewood from this company it and was well worth it. They delivered my wood on a Sunday stacked it all up nice and neat. I will be ordering from them again in the future. They also stacked it right where I asked them to. Thanks Austin firewood for doing such a great job!!! read more

I always enjoy working with quality, high character people. Austin Firewood takes the cake. Never had a problem with ordering, delivery guys are prompt, wood is high quality (to be fair, I really don't know much about wood, except that it lights on fire.) read more

I ordered a cord online and it was delivered this morning. The two guys were first class. A big improvement over others we have used. All pros no cons. read more

Very convenient to order online and my wood was delivered the same day. I really appreciate the delivery and stacking services, as I don't want to mess with hauling my own wood anymore. I wanted the wood stacked in a location in my back yard, and I was willing to accept a "shorter" route and stacked in a different location if that was unreasonable, but the guy said "no problem" and he put it right where I wanted. The price may be a tad inflated, but the service and quality of the wood is well worth the price. I will definately use Austin Firewood again. read more

Bad experience. Used their website to order firewood. Didn't hear anything for a week. Then received a call from Heather indicating that I would be "3rd on their list" that coming Saturday. Noted I had not paid yet; not surprising as I hadn't received an invoice or link to pay. Friday night finally received the invoice via email which I paid immediately via credit card Saturday morning when I checked my email. Saturday passed by...no wood...no call...no nothing. Called their office but no answer. Sunday nothing. Monday nothing. Monday night disputed the credit card charge. The following Saturday evening I get a voicemail from Heather stating "they had been trying to get ahold of me all day!" Interesting, I didn't get a call or email. Must have used smoke signal. A couple of hours later guys show up at my door in the dark ready to deliver wood. I politely sent them away. Needless to say, I cannot recommend Austin Firewood. read more

I just had these guys deliver a half cord of really nice wood. They were responsive and professional and were even able to come earlier than originally planned. read more

I want to start out by saying the absolutely only reason I gave a 4 instead of 5 is because the poor driver drove off my driveway and left tire tracks in my yard. It was difficult for him to back the trailer into my driveway. That being said, I am 100% satisfied with this company and will definitely order from them again. I called instead of using the website, because I wanted to make sure I would receive post oak to smoke my brisket. The guy was very pleasant and accommodating. I ordered on Tuesday (I believe) and he said the wood would be delivered on Friday. I received a phone call on Thursday from the driver asking if he could bring the wood a day early. Obviously, I said yes. He called ahead when he was about 30 minutes away just as promised. He unloaded the wood in the garage and was very generous with the portioning. I think I may have received a little extra (hope he doesn't get in trouble). The wood has been excellent. I have smoked two briskets and turkey, and the post oak has elevated the flavors of the meat. I am very excited to find this place after a simple google search. No more buying over-priced pecan wood chunks at Home Depot. Not a lot of options in Lakeway. Thanks Austin Firewood. I look forward to buying more wood from you in the future. -Brad read more

Austin Firewood - The post oak is amazing. - Firewood Near Me

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Online order...PayPal....same day delivery. No need for Craig's list anymore. Good communication and quick/clean wood delivery.

I called up Austin Firewood and ordered a quarter cord of wood. It was delivered and stacked nicely the next day. Looks great, smells good, too. Thanks very much! read more

I have used this company for several years. They are excellent. They are prompt, they stack neatly , I get the amount I paid for unlike other companies I have used. This year Naomi called me on Thanksgiving and set up a delivery at 8:30 the next morning . read more

Just got my order, it could not have been easier to order and have wood delivered, the wood looks great and started a fire with it and it met all of my expectations, thanks for making it so easy. read more

I highly recommend this business as I found them to be professional and punctual. They advertise quick delivery and that is exactly what they did. They had our wood delivered and stacked within hours of my phone call. They were courteous and friendly. We will call them again. read more

Austin Firewood delivered my order when I was out of town. They proactively contacted me after I submitted my order and inquired as to where I wanted the wood stacked. I returned home to find it perfectly placed and stacked as I had requested. The wood is very high quality and burns hot but slowly. I am very pleased with both the convenience and quality of the product. read more

This company has great service. I called them Friday at noon and by Friday evening they delivered the firewood. They even stacked up the wood nicely by the house. In terms of quality, the firewood burned great, giving off a nice fragrance. Everyone in my family enjoyed the cozy fire. read more

Great source of quality firewood. Quick turnaround, from order to delivery all in one day. The wood is definitely better than most wood deliveries, cured and ready to burn. Will definitely use them again. read more

Bought 1/2 cord and got delivery of about 10% more. (Had to reject another good vendor because they don't deliver.) Delivered and stacked nicely in an awkward place the next day. Although there were a few pieces with some rot, they volunteered the good solution of putting them aside and they would swing by and replace. read more