1. Austin Mitchell C MD

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    Newport Beach, CA

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    Austin Mitchell C MD

    1.8 (5 reviews)

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    Newport Center Urgent Care

    Newport Center Urgent Care

    3.6(267 reviews)
    0.1 mi

    Doctor Doonan is the best! It's clear to me, the patient... that he cares for my recovery. He is…read morethorough and detail oriented. In my experience, this is something that is hard to find these days. I will recommend anyone and everyone to this great Doctor.

    I went to Newport Urgent Care because I believed I might have a sinus infection. Lauren Funk…read moreprescribed an antibiotic, so I asked whether she was sure I had an infection because I did not want to take antibiotics unnecessarily. She told me she could not determine whether I had an infection because she would not examine me. She said that I was sick, she had two children, and she did not want to come near me and risk becoming infected. She said the only other option she could offer was a scan. She could have examined my nose, throat, and ears, checked for sinus tenderness, and listened to my lungs. She did none of those things. Prescribing an antibiotic while admitting that she would not examine me or determine whether I had an infection was shockingly irresponsible. If you are unwilling to properly examine and care for sick patients, you should stay home instead of coming to work at an urgent care. A patient should not be exposed to unnecessary imaging and possible radiation simply because the provider is afraid of getting sick. This is unacceptable and irresponsible behavior from a medical professional. This was also not my first bad experience at this clinic. On a previous visit, I had a small splinter in my finger. Instead of examining and removing it, they insisted that I needed a scan. I left and went to my dermatologist, who removed it easily without any scan. These repeated experiences make me seriously question the clinic's management, medical judgment, and priorities. I had to go to Marque Urgent Care in Newport Beach to receive an actual examination and proper care. I intend to report these incidents to the appropriate California licensing board and the California Department of Public Health.

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    Austin Mitchell C MD - physicians - Updated September 2026

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