We have used Suzanne and Barton Hills Mortgage 4 times. I think the best part of our experience was…read moreSuzanne treating us like family. My wife and I were home buying novices (and eventual refinance rookies as well). Each time, she was such an incredible resource to us. Each time Suzanne has been fast, thorough, and thoughtful. There may be a lot of options for possible mortgage brokers, but if you want to really be taken care of - go with Suzanne and her team at Barton Hills Mortgage.

New to Austin and did not know where to start with looking for a good mortgage broker. My wife and…read moreI met her husband Scott who we used as our Realtor. Scott's recommendation for Suzanne was 'she's the hardest working broker out there', and indeed she was. Aside from that I saw her reviews on Yelp and we talked for at least an hour and clearly she is prepared to explain what a good broker should do for their client. Suzanne really knows this business and has weathered the storms of real estate. Emails and phone calls were always quickly returned. We we able to close our loan in 20 business days - amazing. Might have been faster if I had gotten forms back to her quicker. It was also great to work with a husband/wife team. Scott is an incredible Realtor and we had complete faith that he would find us the right house and handle the negotiations professionally.

Carmen Kim was so awesome to work with the the home buying process! She set up a consultation…read moremeeting with us to determine our needs and figure out what we wanted in a home. She then set up regular e-mails through the MLS for us to look at and let her know our thoughts so she could help narrow our search for the right home. When a house suddenly came available for us to get in on quickly, she was very quick with communication both on our end and with the builder. She made sure that we were the first in on this home because she knew it wouldn't last. Plus her standing positive relationship with the builder helped us out immensely to get in on it before the house even hit the market! Additionally, she celebrated the victories throughout the process including when out offer was accepted on this house and when we accepted an offer on the house we we selling, even though we were working with another realtor in another city for that sale. Lastly, Carmen did everything she could to help take the stress off of us. I was 6 months pregnant during the time we found a house and were closing. She did what she could to take things off of my to-do list to help make my life less stressful. She went above and beyond in this area. When we realized the house we were buying didn't come with blinds, Carmen called a blind company on our behalf, set up the appointment for the windows to be measured and managed all the communication with the company. This helped to take that worry off of my plate. I cannot recommend Carmen enough!

**Update - 12/2025** Reinae helped us sell the original home…read morewe bought in South Austin and went all the way to help us get top dollar for it. Her advice in how to present and stage it was so on point and her patience and updates along the way (since we were obviously anxious) really gave us peace. She also helped us purchase the new home we are now living in and we couldn't have found a better "diamond in the rough" that we can put our touch on. Reinae has given us more great advice there since it's a 100 yr old home. We trust her implicitly and I don't take that lightly with investments of this size. If she's available and able to help you, don't miss out on working with her.

Relocating from the East Coast to Texas with a family is not simple, and Julie made the whole…read moreprocess feel manageable. We came in not knowing the areas, the differences between neighborhoods, or even what type of home made the most sense for us long term. Julie helped us break it all down in a way that was easy to understand. She was very knowledgeable about different neighborhoods, school districts, and what each area actually offers. That helped us narrow things down quickly without feeling like we were guessing. One of the biggest things she helped us with was understanding the pros and cons of new construction versus existing homes. She walked us through taxes, long term costs, and what to expect in each scenario, which gave us a lot more confidence in our decisions. She also did a great job balancing both my preferences and my wife's. That's not easy, but she stayed patient and helped us find common ground without ever pushing us. We also spent part of the process renting, and she supported us through that phase too, which we really appreciated. Overall, she's thoughtful, informed, and genuinely cares about helping you find the right fit. Highly recommend.

5 Stars for Bailey Moran!…read more We've worked with Bailey Moran on multiple occasions facing unique challenges. Bailey is extremely dedicated, hardworking, communicative, and compassionate. These qualities make it a pleasure to work with her. What we admire the most about Bailey is her commitment towards the needs of her clients. She will advise you against making a decision that you might think is the best decision, but once you understand where she's coming from, you'll forever be thankful for listening to her. If you want an excellent experience of working with someone who is willing to go the extra mile for you, no matter what the situation, hire Bailey as your realtor immediately. Not only will you not regret it, you'll remember working with her forever!

Had the best experience working with Leahy Lending! I had a extremely complicated situation with my…read morebuyers and Ryan and James saved the deal and were wonderful to deal with. I highly recommend these guys! Trusted and true!

I had shopped multiple lenders looking for the best rate and someone that would advise me on the…read morebest path. It wasn't even a competition between the lenders, Leahy lending was by far the best. I worked with James on a refinance and he advised me as if it was his own home. The other lenders were obviously just trying to rush through the process and just get it closed, but James at Leahy Lending took the time to actually tell me the pros and cons of different paths and advise me on the best way to meet the goals that I wanted out of the refinance. I would highly recommend Leahy Lending to help with a new home or refinance. They can make a very confusing and process approachable and easy to understand.

I had the pleasure and luck to work with Ashley Hall and Brittany Culbertson in securing a loan for…read morethe purchase of a new home in a very short time. Both of them worked relentlessly to find my wife and I the best deal possible and they did, two days ahead of the final closing date. I don't know how they did it, but they did. Thanks a bunch.

Ashley made our process very easy and smooth. She was in constant contact with us and took her…read moretime explaining anything we may have been unfamiliar with. We would definetly reccommend Barton Hills Mortgage to anyone who is interested in purchasing their home the most hassle free way possible.

Incredibly Honest and Trustworthy Realtor…read more I can't say enough good things about my experience with Paul Reddam. Most agents are eager to close a deal, but he took the time to truly understand my situation and gave me advice that wasn't in their own immediate interest--they actually told me not to sell. After evaluating the market and my financials, Paul explained that selling right now would likely lead to a loss and wasn't the smartest move for me. That level of honesty and integrity is rare, and it's something I deeply respect and appreciate. It was clear that he genuinely had my best interests at heart rather than just trying to make a sale. If you're looking for someone who will be upfront, ethical, and truly on your side, I highly recommend Paul. I'll absolutely be working with him again when the time is right! --Danny N.

I had such a smooth experience working with Paul and Marquette to sell my rental home. They told me…read moreat the outset what to expect, what challenges we'd need to address, and how long the process would take--predictions that all proved to be spot on. Marquette had a great instinct for who would be interested in buying the home then helped me attract them. She gave solid advice on what repairs were and weren't needed and how to stage everything, and then wrote marketing materials that showcased the home beautifully. Once the house was ready to list, we sold quickly to pretty much exactly the type of family Marquette predicted, and for the price I expected. Paul and Marquette communicated promptly and clearly throughout and got me through the process with minimal stress and no surprises. I'd recommend Homesville to any buyers or sellers.

Justyn LeFebvre and the team at Strub are the best in the business. Justyn mobilized a team that…read moredid painting, repairs, pictures, advertising, staging and listing. His operation was so smooth, that by the time we listed, we had offers waiting. His pricing was perfect to create interest but also right in the sweet spot to bid up. Our home in Travis Heights was sold in less than a week and I still can't believe the final sales price. Side note: After staging, I considered keeping the house as an Airbnb, but the price was too good.

Mark truly did an amazing job on selling our duplex! Our property was a unique one, and he was…read morequickly able to assess the best way to market it. As a former salesperson myself, I marveled at how well he managed us, the buyers, and the whole process. He truly took it all on, and we were able to be way less stressed and less burdened than any other real estate deal. In fact, after working with about 6 realtors in other transactions, I would definitively say he was the absolute best! Truly a gem. I will recommend him to friends and family for a long time!

Chris was very helpful while we were going through the loan process and offered great rates. When…read morewe had an issue with our appraiser he was able to get it resolved in time for our close. Thanks Chris!

I wouldn't recommend this company to my worst enemy. They started out fine, but 2 years into our…read moremortgage, they said our taxes were late, which we paid directly to the county we live in. My wife spent a year dealing with these idiots. Their customer service sucks and their right hand doesn't know what their left hand is doing. We finally got is sorted out, however, they initiated an impound. Another year later and we get a letter saying they are readjusting our yearly taxes and now want a $2,000 reserve. We've decided to consult with an attorney. We never pay anything late, and our FICO is o er 800. They are scam artists.

Our family just acquired some property in Texas through MR at the beginning of this year. Everyone…read morethere has been amazing, and specifically for this review, they did a fantastic job leasing several units. We closed in early January and by mid March we were fully leased! Kelli and Victor of the leasing team were so great to work with and were super responsive. Looking forward to continuing to work with the gang through property management and any future leasing. Thank you!!

Horrible!!! Never have had more issues with getting maintenance resolved than trying to work with…read moreAngel. We have been waiting for months for the master bathroom shower leak to be fixed. We have rats in the dryer due to their being no vent covers in the house (per the person they sent) now they say it's our issue. We went 3 weeks without laundry because the electrical panel was rusted and the breaker caused the whole house to lose power multiple times. It takes weeks to get updated, if you get any at all. Never rent a property with them, you'll be living with leaks, mold and rats . They also sent the most unqualified people to try and fix things.

Worked with Tera on many loans. Her and her team are fantastic, cannot say enough good things. She…read moreis professional, extremely knowledgeable, helps explains the process, makes transactions smooth and ALWAYS GETS YOU A GREAT RATE. She's is fantastic!

Tera was a true joy to work with for our home loan! She is seriously amazing. I highly recommend…read moreher with my full confidence. Tera worked with my wife and me very closely through the entire loan and closing process. We are first-time home buyers, and she always took the time to walk us through everything in a very clear and easy to understand way. She's a great communicator, and we definitely appreciated her patience with us! Also, she is an incredibly hard worker and had super fast turn around times for anything we needed. She was very responsive, and kept us in the loop at every stage of the process. We knew we were in good hands with Tera, and we are so very thankful we had the opportunity to work with her. We couldn't have asked for a more positive experience. From the bottom of our hearts, thank you Tera!!! You're the best.