excellent service , great selection and I highly recommend to go see them for all your needs

From the moment my husband and I walked into Austin Furniture Outlet, we felt like we were in the right place. The staff was not only friendly, but genuinely interested in helping us find exactly what we needed. They took the time to answer our questions, explain the differences in quality, and made us feel completely confident in our choice. We ended up finding the perfect couch -- it's beautiful, comfortable, and feels like it was made just for our living room. The craftsmanship and quality are even better than we expected, and we can already tell it's going to last for years. What really impressed us was their service. They offered on-time, same-day delivery, and they delivered exactly when they said they would. Everything was set up perfectly, and we didn't have to lift a finger except to open our front door. Austin Furniture Outlet made the entire experience stress-free and enjoyable. We are so happy with our purchase, and we will definitely be back for our next piece of furniture. Great quality and value! GREAT JOB Austin Furniture Outlet! Thank you! read more

Austin's Furniture Outlet - Pet Friendly Comfy Couch - Furniture Stores Near Me - Cedar Park, Texas

AFO has been at the corner of 1431 and Bell Blvd forever, and you have probably driven past it thinking it's some thrift store-- au contraire. This is a low-pressure fair-priced furniture store. As a bonus, you get to pet the owner's dogs and help yourself to an adult beverage as you roam through their surprisingly large location. We have purchased and delivered a bedroom and living room set. Each purchase was more than fair, and the delivery and set-up were perfect. If you can't find something in-house they have an extensive catalog collection for you to pursue. So to summarize don't judge a book by its cover stop by and shop local! read more

We've been buying furniture from Austin's Furniture Outlet since 2008. The quality and pricing have always been excellent, and the team is knowledgeable and helpful. Lately we've been using their in-store kiosk to browse additional furniture that's not on the floor, which has helped us find even more great pieces. Adam, the owner, really knows furniture, and delivery has always been fast and reliable. It's the first place we check anytime we need something new. read more

Man we are glad we found this fantastic, locally-owned business! Not only do they have a great selection of quality, affordable furniture, but they also have a wonderful array of dogs to love on while shopping. All of the employees we have interacted with are friendly and super helpful. While there is no pressure to buy, they are more than happy to help in any way. We needed to delay delivery of our purchases and they were so flexible and accommodating. I have been so impressed with their level of service and highly recommend giving them a chance to earn your business when furniture shopping. read more

This store is AMAZING. Beautiful furniture and exceptional service from sales to delivery. Five stars aren't enough. A concierge experience with great prices. I will go back with any new furniture needs! read more

I have gotten furniture from here twice now and I am getting ready to go back a third time. I have had great experience with the sales team and deliveries. I have purchased my living room set, dinning room, my office and part of my bedroom set and will be back for the rest of my bedroom in the next few days. The product is good quality with affordable pricing. They even have financing if you need it. I would recommend them to anyone and have. :) read more

When I firstly wrote this review in 2021, I mentioned that AFO refused to replace the dining table that I bought in 2020. However, after some more follow-ups, AFO finally went ahead and ordered a replacement. Due to the logistics issues during Covid, I just received the new dining table in Sept 2022, but I appreciate AFO's relentless efforts to get me the replacement even after almost 2 years. I think it shows the owner of AFO does care about customers. Therefore, I've decided to update my rating to 4. read more

I will always come here first when looking for furniture in the future. Every staff member is friendly and helpful. Prices are great! The option for deposit and payment plan without interest is so amazing! It was very helpful for us since we found a table we loved but weren't moving for another few months. Our table was delivered for a very reasonable fee and put together so quickly by two awesome men. They were also 5 min early! All packaging material taken with them. I love it, so easy! Thank you, all! read more

Austin's Furniture Outlet - Furniture Stores Near Me - Cedar Park, Texas

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Ordered a bed from them a couple months ago and they said it would be delivered in April. Now they're telling us it'll be June. Adam was extremely rude and didn't seem to care at all about customer service and basically told me I can cancel my order, and that's it. No customer service. If we had been told when we ordered it that we'd be facing 10 week delivery, then we would have kept shopping around, but now we're so far invested, starting over would be impossible. We're sick of sleeping on the floor! I'll never shop here again. read more

AFO (Michael, Carlos & Dylan) went above and beyond to help with a broken caster on an office chair I bought from them. It was well out-of-warranty, but they took it into their shed and put an entire new bottom piece on it with all new casters, and now it's as good as new! I knew they were good, but would have never expected such amazing service! I will continue to buy additional furniture pieces from them! read more

Your go to place for low priced nice furniture, I just moved here and needed a sofa and stools for my place and they hooked me up with same day delivery, can't beat their service read more

I can't stand furniture stores because the markup is ridiculous, but Austin Furniture Outlet has a good selection of living room, bedroom and dinning room furniture at pretty fair prices. The guy behind the counter was helpful and professional. They do offer delivery. It doesn't look like much from the outside but give it a shot. read more

Austin's Furniture Outlet - Showroom - Furniture Stores Near Me - Cedar Park, Texas

Run run far away from this establishment they are nothing less then finding old broken furniture and trying and I mean trying to refurbish them. Had almost 20 things wrong with the almost 3,500 I spent with them and everything is broken! Complete trash and I would not recommend this company to anyone! "Yes it's your company Adam" read more

Colleen was a huge help and the store was beautiful. Our furniture will be here soon.

I've purchased several items from here and have had nothing but amazing experiences every time!! Will most definitely keep coming back!

The guys here were pretty helpful when picking out a new sectional. Scheduled a delivery for two weeks out and got it 3 days ahead of schedule! This place will definitely have my business in the future! read more

Great customer service! Michael was happy to show us different recliners. He even took them off the top shelf for us to try them out. Very nice folks over there! This recliner is amazing! Thank you guys! read more

I'd like to throw these guys a bone. I did complain in another yelp review regarding another furniture business. And my review centered around the lack customer service we recived there. Thats a huge thing to me, delays happen.. try to help me understand why and what time frame seems more feasible. In January of this year we ordered the dining room table, 4 chairs and bench from AFO. It was supposed to arrive in March but came in April. Not a big deal at all given that they explained the issue with the supplier when I called to check on the order. When they delivered (we are in Kyle) they didn't have two of the chairs as the supplier had told them they had (but in fact they didn't). Again, a gentleman called me from AFO to make sure I understood the process and assure me that it would be delivered in the next month... and it was! Today we went in to look at a kitchen table, I fell in love with this one and they sold me the floor model. They packed it up in the back of my car and sent us on our way. Everyone we came into contact with was kind, helpful, knowledgeable and very friendly. I understand that during this pandemic things have become very difficult for businesses, especially when you are the third party. However, I can appreciate that they rely heavily on their employees and good customer service and try to explain delays. I will certainly come back for the next purchase! Great job you all! read more

Austin's Furniture Outlet - Kitchen table - Furniture Stores Near Me - Cedar Park, Texas

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Great service but terrible couch.. I have ordered sectional sofa for about $700 and it broke in the middle of the base after only 3 months of use!! After half a year it's in terrible condition.. and I need to look for a new sofa again.. waist of money :( so disappointed.. read more

I planned my day with the expectation that I may have to visit a few home furnishing stores to get the items I lack. I read the reviews for this place of business and at first was slightly apprehensive about visiting. I decided to have grace on the staff as all people are on edge during this COVID19 climate. I am so glad I did! Michael Block and two of his associates (sorry I forgot your names!) went above and beyond providing superior customer service. I was greeted upon entry, able to bring my pet (on a leash of course), able to apply for finance option $ approved the same time and finally, find all pieces of furniture that I wished for. Added plus, all were in stock which I was told has been hard because of COVID19 shipment delays. I will be a returning customer & please be patient with any business you visit. We are all doing our best. read more

It's 4 months later and I never received all my furniture. At this point the furniture is almost paid off and I don't even have a complete sectional, 4 months later. Please if you don't have money to flush down the toilet please STAY AWAY from Austin Furniture Outlet. I have been contacting them numerous times every month but their management team doesn't care!! The only people on my side at this point is the BBB. read more

Don't mind salesmanship but don't like being lied to and scammed. Found the sectional we liked. Told it was not in stock but we could order the individual pieces and have it delivered the same week, but of course the cost would be higher by the piece. Negotiated to a reasonable price and salesman "J.D." went to the computer and said he had set the delivery for four days out. Great. Then on the invoice he had added a gold plated warranty for over $1,300, which we declined and later found the same one on Ashley's website for $750. They also charged $450 for delivery!! Of course when the delivery date came around they never heard of us and had no idea when the sectional would be available. On the plus side got a nice sectional for a fairly reasonable price and it actually arrived within two weeks. On the negative side, we were lied to about the availability and delivery date to raise the price; and the warranty and delivery costs are outrageous. So buyer beware, put everything in writing and read everything you sign because they do not give you copies. read more

I ordered my couch on 10/24 which was cutting it close to my Halloween party. But they scheduled me for Halloween which I was super surprised they could get it in that fast and to my surprise they were able to deliver my couch yesterday 10/30! Sean and Victor were super fast upon delivery and set up the couch in a matter of minutes! Very appreciative and impressed with the service! Thank you so much for making this a breeze!! The couch is super comfortable and gorgeous!! read more

Austin's Furniture Outlet - Furniture Stores Near Me - Cedar Park, Texas

Hands down best place to buy furniture. They can order stuff they don't have in store and it may take a month to come in but worth it. Had an issue with my cushion fabric pilling on one couch (got two of the same) and went in to buy new couch covers because of it. They got it covered under warranty and had them sent straight to my house. I've bought lots of pieces there and cannot stress enough how amazing this place is! Thank you AFO! read more

This place is a hidden gem! The furniture is beautiful and the prices are reasonable. The associates are very friendly and knowledgeable. I found the PERFECT dining table set there and will be returning for backyard furniture and a bench! read more

This place is great!! Don't be turned off by the shed-like appearance when you pull up; they have amazing stuff. We were helped by a great guy, Adam. He was kind, patient and really informative. We chose a sectional and he was able to have it delivered the very next day for a very reasonable fee. The gentlemen who delivered our sectional and put it together were speedy and courteous. We will be needing more furniture for our new home, so I will absolutely be returning here. read more

Austin's Furniture Outlet - Furniture Stores Near Me - Cedar Park, Texas

Guys are really nice and helpful. Answered any and all questions. We ordered some items and will update this review accordingly when they arrive. read more

I've bought multiple items from this store over the years. Very cool store with a lot more furniture options than you would expect. If you don't see what you want make sure to talk to the employees. They have catalogs full of great and modern furniture at good prices. Best customer service too. read more

No greeting and no acknowledgement. ** No mask wearing enforcement ** - even some staff aren't wearing masks. That alone should be enough to stay away - but the furniture is very low end - stapled fabric - look beyond the surface. We have a $10k budget - but it definitely won't be here. Stay far away. read more

My experience today was very positive. Although I live in SW Austin I will make sure to continue to do business with this company. Everything went as planned. I called this morning and ordered a mattress and box spring set that I looked at on Sunday and they were able to get me in the delivery route for today. Thank u for ur prompt efficient courteous service. read more

This place is amazing! Adam was incredibly helpful and their prices can't be beat! The furniture arrived as promised and the guys were so professional but personable. We had just moved and mentioned how one of our favorite dining room pieces got dramatically scratched and the delivery driver spent a good amount of time fixing it with a furniture pen he had on him! Didn't need to do that but took that extra time to go the extra mile. Will be going back for ANY and ALL our furniture needs!! read more

Returning 3 years later needing a king size box spring and bed frame. I love coming back and seeing the same familiar faces. Always excellent customer service and reasonable prices. read more

Not a single employee wearing a mask. We went in ready to spend a few thousand dollars on patio furniture but we will be taking our business elsewhere. read more

I purchased a sectional sofa and a dining room table from this retailer. And I must say that they are by far the best when it comes to serving their customers. They have gone above and beyond when helping me replace a broken chair and then later a few torn cushions from the sofa which were not caused by manufacturer defect. To say I was completely satisfied is an understatement. I will never buy furniture anywhere else but here!! read more

These guys are amazing! Always friendly and helpful and try to accommodate as much as they can. I started going there a couple years back when I bought a new house and haven't stopped since.I would recommend stopping by and checking it out. David read more

Ordered a sofa and dining set, which were delivered extremely quick. They have a great selection and can order even more stuff out of catalogs. read more

Selection of products: This place is a great find as they have a ton of items in their location.They offer a lot of the furniture for all of the rooms in your home and it's great to see such a wide selection of options in one place. Pricing: The pricing seems very reasonable which led me to purchase a couch here. Overall, very impressed with the prices. Customer Service: The guys in the store seemed friendly and personable. I had a minor issue, but once the owner became aware of it, he went above and beyond to make sure I was a happy and satisfied customer. Delivery: The delivery of my couch took a bit longer than expected, but the guys who delivered it were great. Conclusion: This is a great place to do your furniture shopping in Austin! read more

My husband and I walked into this furniture store after finding it driving by and found what we have been looking for and Carlos was exceptional in helping us out. Superb Customer Service very down to earth. Majority of the furniture stores are out of stock and delivery times are in sane like 20weeks for delivery that's just crazy but here at Austin Furniture Outlet we will have new furniture mid next week. Now that's awesome!!! Come check them out for your furniture needs. We will definitely be back for patio furniture and if your looking for the rustic decor of furniture this is the place to come to. Great prices, ask for Carlos read more

Okay we did it - retired the old sofa and got new ones! ACD rocked it! We ordered the sofas, set a delivery date... and waited. They called the day before to confirm, then the day of to let us know they were running a little early (SCORE!) Came in, took our old sofa set (no judgement!), delivered the new set (still wrapped in plastic), then removed the mess they made (after showing us how to use the set!) The entire process was like crap through a goose/easypeasy riceandcheezy/duck soup... etc. etc. etc. I gotta go back and buy more stuff! read more