Sloan did a great job on repairing my refrigerator. It stopped cooling, so I had no idea how much…read moreit would cost to get it repaired. I called Ken's Appliance Repair first, but he was backed up. He referred me to Sloan. Said he was a good guy. So glad he did. Sloan was prompt, worked hard, & returned later in the day with the part that it needed. So nice to have honest, reliable service these days. The price was fair, so I didn't have to go into debt for a new refrigerator. I highly recommend this business for any appliance repair needs. Thank you so much

He quickly fixed my dryer and made sure all components were working. It's been a couple of months…read moresince the repair and absolutely no trouble since.

1. On time 2. Very fair price…read more3. Installed new Microwave that had some internal problems they fixed no xtra charge. 4. Owner of company came with his employee ment much to me! 5. Took away old microwave. 6. Very knowledgeable. Highly Recommend them

Technician did make the requested repair and allowed me a few minutes to clean under the appliance,…read morewhich I appreciated. The problem was that a follow-up visit was required (tech accidentally left something disconnected) and they never showed the day we expected them. It took them 2 days to show up resulting in a warm frig and food loss $$$. He never looked for the problem, just checked the temp and declared it "working fine"! Since they only accept cash or check, we had little leverage to get a refund. Essentially, this is a very "old school" man working with a younger technician who actually does the work. George S. can be gruff, grumpy, forgetful and can't be bothered with this new-fangled "customer service" stuff. We will no longer work with vendors who do not accept debit or credit cards. Finally repaired by a different company.

Great work as always! They have helped with quite a few projects. Definitely recommendread more

Very honest and professional A pleasure to work with…read more After an inspection of my dishwasher he recommend it's better to replace it then repair Stating if one part goes bad Chance are others will follow

Needed help with front loading washer (compact) and after looking then looking up a few different…read morethings told me that it would be better to replace than try and fix. I really do appreciate the honesty as he could have easily tried to fix this or that and things still wouldn't work. I did do a double check and repair and parts would have cost as much as a new washer. Thanks you for your feedback and attention James

We have been blown off by this company to the point the man never bothered to return calls or text…read moremessages. He even went as far as to pretend he was his daughter to hide from completing a job. He gave us an estimate, ordered the parts and left us hanging right before Thanksgiving. We gave him more time because he pretended to be sick and still blew us off right before Christmas. We gave him another chance and he set up an appointment to come January 3rd and just never bothered to show or call. Don't waste your time or money on this joker.

My ten year old refrigerator started dripping at the ice dispenser. I hopped on Yelp to find a…read morereputable repair company and found Sullivan & Son. Bill Sullivan came out within a few days, it was not urgent, to inspect the issue. He determined the flap that allows the ice to dispense needed replaced. He ordered the part, which took about five business days to arrive, then scheduled the repair. After the repair, which was fair and reasonably priced, I've had no more drips. Yay! If you need a trustworthy, knowledgeable and fairly priced appliance repairman, Bill Sullivan is the one!

I had used sullivan and sons on two prior occasions, both simple issus that were handled by Bill…read moreSullivan efficiantly. Recently while on a dinner date with my seven year old granddaughter, I recieved a call from my daughter saying that her refrigerator was not working. I could not go back to see what was wrong. I called Sullivan and sons hoping they could come out first thing in the morning. Bill Sullivan offered to come there that night and fixed the problem. Not many people would do that. David Andrews

27 January - About 9:43 AM: Phoned A-Aaron Appliance…read moreService & Repair [Blaise]. Reviewed Refrigerator/ Freezer history and current issue [ice buildup on exterior of pullout freezer drawer]. Blaise set up an appointment for 1/28/26 @ 8:45 AM. 28 January - About 8:33 AM, we received a TEXT from Blaise which indicated he was enroute, and should be arriving within about fifteen minutes. About 8:50 AM, Blaise arrived. We discussed our perceived issues and he examined the freezer drawer [Whirlpool refrigerator/ freezer]. After he examined the freezer drawer, he ensured the seal was functional and then reglued it to the freezer door. He then then ordered a replacement "rail support rod" for the freezer pullout door unit. Before his departure, he scheduled a return visit for Noon, Feb. 6, 2026, About 9:32 AM, Blaise departed the house. 6 February - About 8:26 AM, we received a TEXT from Blaise, which indicated that a truck issue [nail in tire] will cause a delay in expected arrival. About 1:50 PM, we received a TEXT from Blaise, which indicated that he was enroute, and would arrive in about an hour. About 3:15 PM, Blaise arrived. He quickly installed the new "rail support rod" for freezer pullout door unit. After checking that the installation was correct, he ensured that the pullout freezer drawer operated as expected. He also rechecked the freezer drawer seal, to ensure that it was still in place. About 3:40 PM, Blaise departed the house. Blaise is an exceptional service/ support representative for A-Aaron Appliance Service & Repair. He is: personable, professional, knowledgeable. He listened to our perceived issues, examined the refrigerator/ freezer, and then provided a clear explanation of his plan to correct our issues. He knew what he was doing in regard to our refrigerator/ freezer. We felt comfortable with his obvious expertise, and would seek his support again if the need arose.

Was having issues with my Whirlpool dishwasher. Called and they picked up right away. Talk to their…read moretechnician blaze, he was very polite professional. They were a little bit late for my appointment but he kept me informed due to traffic which you can't fault in jacksonville. When he was outside he was able to troubleshoot the issue pretty quickly. They ordered the parts got them in two days and came back and installed it within 25 minutes. My Appliance works better than ever. Highly recommend.