Sloan did a great job on repairing my refrigerator. It stopped cooling, so I had no idea how much…read moreit would cost to get it repaired. I called Ken's Appliance Repair first, but he was backed up. He referred me to Sloan. Said he was a good guy. So glad he did. Sloan was prompt, worked hard, & returned later in the day with the part that it needed. So nice to have honest, reliable service these days. The price was fair, so I didn't have to go into debt for a new refrigerator. I highly recommend this business for any appliance repair needs. Thank you so much

He quickly fixed my dryer and made sure all components were working. It's been a couple of months…read moresince the repair and absolutely no trouble since.

1. On time 2. Very fair price…read more3. Installed new Microwave that had some internal problems they fixed no xtra charge. 4. Owner of company came with his employee ment much to me! 5. Took away old microwave. 6. Very knowledgeable. Highly Recommend them

Technician did make the requested repair and allowed me a few minutes to clean under the appliance,…read morewhich I appreciated. The problem was that a follow-up visit was required (tech accidentally left something disconnected) and they never showed the day we expected them. It took them 2 days to show up resulting in a warm frig and food loss $$$. He never looked for the problem, just checked the temp and declared it "working fine"! Since they only accept cash or check, we had little leverage to get a refund. Essentially, this is a very "old school" man working with a younger technician who actually does the work. George S. can be gruff, grumpy, forgetful and can't be bothered with this new-fangled "customer service" stuff. We will no longer work with vendors who do not accept debit or credit cards. Finally repaired by a different company.

Very honest and professional A pleasure to work with…read more After an inspection of my dishwasher he recommend it's better to replace it then repair Stating if one part goes bad Chance are others will follow

Great work as always! They have helped with quite a few projects. Definitely recommendread more

Needed help with front loading washer (compact) and after looking then looking up a few different…read morethings told me that it would be better to replace than try and fix. I really do appreciate the honesty as he could have easily tried to fix this or that and things still wouldn't work. I did do a double check and repair and parts would have cost as much as a new washer. Thanks you for your feedback and attention James

We have been blown off by this company to the point the man never bothered to return calls or text…read moremessages. He even went as far as to pretend he was his daughter to hide from completing a job. He gave us an estimate, ordered the parts and left us hanging right before Thanksgiving. We gave him more time because he pretended to be sick and still blew us off right before Christmas. We gave him another chance and he set up an appointment to come January 3rd and just never bothered to show or call. Don't waste your time or money on this joker.

My ten year old refrigerator started dripping at the ice dispenser. I hopped on Yelp to find a…read morereputable repair company and found Sullivan & Son. Bill Sullivan came out within a few days, it was not urgent, to inspect the issue. He determined the flap that allows the ice to dispense needed replaced. He ordered the part, which took about five business days to arrive, then scheduled the repair. After the repair, which was fair and reasonably priced, I've had no more drips. Yay! If you need a trustworthy, knowledgeable and fairly priced appliance repairman, Bill Sullivan is the one!

I had used sullivan and sons on two prior occasions, both simple issus that were handled by Bill…read moreSullivan efficiantly. Recently while on a dinner date with my seven year old granddaughter, I recieved a call from my daughter saying that her refrigerator was not working. I could not go back to see what was wrong. I called Sullivan and sons hoping they could come out first thing in the morning. Bill Sullivan offered to come there that night and fixed the problem. Not many people would do that. David Andrews

Was having issues with my Whirlpool dishwasher. Called and they picked up right away. Talk to their…read moretechnician blaze, he was very polite professional. They were a little bit late for my appointment but he kept me informed due to traffic which you can't fault in jacksonville. When he was outside he was able to troubleshoot the issue pretty quickly. They ordered the parts got them in two days and came back and installed it within 25 minutes. My Appliance works better than ever. Highly recommend.

Blaise has fixed our fridge twice, our microwave, and our dryer. I have no idea how he is so…read moreknowledgeable about so many different things, but he is! He always shows up when he says he will. He's punctual and respectful of our time. He offers a good value for his work and charges a reasonable rate. He can be busy. Sometimes he is able to get to us quickly and sometimes we have to wait longer. But that is out of his control, I would assume, and just luck. I'd really recommend using his company for your appliance repair. It's always been cheaper for us to repair than replace, and I like to think more sustainable. Most things he has been able to fix same day. When our dryer broke, he did have to order a part. After giving us a quote, I was unsure if we were going to fix or replace. He encouraged us to take time to shop around and let him know what we decided. He's really great to work with.