A very smooth experience! We booked online, it gave meeting area instructions, times, etc. The…read moreteam was punctual, friendly, and knowledgeable about the boat! The views were amazing! Only thing that would make this 5 star is if the music would have been more prominent.

Such a gorgeous, relaxed day on the water. The crew were friendly (did I mention relaxed?) and…read moreknowledgeable about the marine life around us. Captain Damian used the light winds to carry us a few miles offshore, then apparently switched to electric power when the wind ebbed. It was blissfully quiet and peaceful. When we spotted whales surfacing nearby, mate Shaun dropped a microphone over the side and we were treated to the chorus of multiple humpbacks singing all around us - unbelievable! The crew kept us supplied with healthy snacks and hydration and good information about the baby, mother and male escort whales we were seeing. All and all, it was an epic morning experience off the West shore. Love to come back!

Loved the experience! The staff was very friendly (at the beach and on a boat). The vessel was…read moreclean so we could see everything clearly. Boat crew made sure we encountered every creature possible so they had to "chase" manta for a bit. Pretty good value! Highly recommend!

Buddy was the rudest, most insulting employee I've encountered at any type of Company, let alone a…read morehospitality business in the last 30 years. Zero stars merited.

Amazing time. Crew was very expressive on the trip and was very professional. Showed us dolphins…read morewhen they didn't have to. Made sure everyone on the trip enjoyed and experienced something wonderful. Offered insight on anything, let us enjoy the water before showing us the manta rays. 10/10 experience and highly recommend!

We had a wonderful time with Tyler and Captain Alan. Really nice, down to earth people. We got…read moretwo swims at lovely coves and a spin To Kona. Highly recommended. A memorable day.

We had a great experience on our snorkeling trip! We even saw a few whales. We would definitely…read morebook again.

My husband and I booked the Shaka Lux for our anniversary and we had such a great time. Awesome…read moreservice, catered to exactly how you want to spend your day. They provided lots of fresh fruit to snack on and sushi for lunch, make sure to accommodate my gluten and dairy allergies. Snorkeling was on our own time and we could to explore reefs/beaches--it really is a custom experience. It really is an above and beyond experience that I hope I get to do again!

Great time with SueLang and crew. Truly an environmentally conscious sunset sail with our family…read more Even a stop for a quick dip in the soft waters of the Kohala Coast. We will definitely go back on our return trips to the Island. Mahalo

Unfortunately, I can't review the actual tour, since we didn't get to take it due to a bit of a…read morerare swell in the ocean. What I can review is the communication with the company, or, rather, lack thereof. From the time that I booked the tour in October of 2019 throug our scheduled tour time in December of 2019, I made multiple attempts, through email and by phone, to contact the company for a couple of questions. None of my emails were ever replied to and none of my calls were ever returned. The most upsetting of all was the day of our scheduled tour. We were staying on Hilo side of the island, which meant that we had to get up and ready to leave our accommodations at 6a to get to the meeting spot by 7:30. We arrived around 7:45, waited til 8 for our crew to arrive. No one did. I emailed and called to get a response. Neither of which were answered at all (still 24 hours later, at the time of this review). After talking with a people that were there, it was obvious that the tour had been canceled for the ocean conditions. What is not understandable is why we were never given the courtesy of notification that it had been canceled prior to us making the drive over. The only communication we received was a email reminder of our scheduled tour the day before. And just got an email saying "thanks for joining us, please post a review " Looks like the only communication from this company is automated response...

Everything was great! Big shout out to Gabe & Michelle! They were both knowledgeable, kind,…read moreconsiderate and funny! Kept all on their toes on safety! We got to see Tiger shark, several sandbar sharks, lots of spinner dolphins and several bottlenose dolphins! The place we snorkeled at had a great abundance if different fish! We had an amazing time!

We had an incredible tour with Captain Sandy and Jada. So much fun and amazing sightings - we will…read morealways remember the dozens of pilot whales we got to observe for an extended period. We were fortunate to have perfect weather as well and the whole experience could not have been better.

We had a wonderful time with X Boat Tours. We took the BIG…read moreISLAND MANTA NIGHT SNORKEL 7pm tour on Saturday the 1st. The crew was great, they were knowledgeable, thoughtful and kind to everyone. The manta rays did their job too! I would absolutely return and would make this a must do when visiting the island.

Manta night trip on 8/4/26 was great thanks the captain, Reilly and Taylor. They were great.read more

We went out twice with Kona Style and had fantastic experiences both times…read more The morning sail and snorkel was beautiful and relaxing -- we saw lovely views of the coast, lots of fish (including flying fish as we sailed to the bay), urchins, and even some dolphins. While we didn't partake in the breakfast fruit or mini muffins on board, the pre-departure coffee was welcome and yummy. On the return, we greatly appreciated and enjoyed our boxed lunches (the salad was particularly great!). We had the option for complimentary light drinks or to purchase cocktails but just drank our water. Then we did the really late night manta snorkel, which was intense but truly awesome -- the mantas came within inches of our faces repeatedly, and we were often surrounded by a school of decently sized fish. Because everyone in the group is lined up along the same lighted board, you're very close to your neighbors, but the sea life is so majestic that you barely notice anything above the water. Cocktails available for purchase on the way there, and complimentary hot cocoa on the way back. We had the same competent and professional, yet friendly, crew for both outings. They prioritized both safety and comfort. We had plenty of time in the water. Boat was clean and well-stocked (including the bathroom and when my daughter needed a band-aid). They played fun music. Masks fit us well and didn't fog up. Other provided gear included noodles to make floating easier, reef safe sunscreen for the day snorkel, and wetsuit tops for the night snorkel. Highly recommend, would love to do again.

We decided to do the Sunset Manta cruise. Unfortunately, we saw zero mantas that night possibly…read morebecause of choppy waters. But despite not seeing any Mantas that night, our experience was awesome due to the fantastic crew lead by Captain Jaq. Kona Style was so nice to offer a redo at no charge on another day since we didn't get to see any Manta's. Since we were leaving the next day to go back home, they told us that they will give us a credit next time we come back and it does not expire! Good thing for us, we already have our next trip planned back to Kona for next May 2027! See you then, Kona Style! Mahalo!

What an amazing experience. We booked a tour to see the lava fields and enjoy a snorkeling…read moreadventure and it was a full day of adventure. Keep in mind there is no snorkeling on this excursion and the area around the Hilton is not safe or appropriate for snorkeling. I am writing the review solely on the lava field excursion part. My wife was very dissapointed that there was no snorkeling as we purchased new snorkeling equipment. Roxy was our tour guide and was probably the most knowledgeable and professional tour guide we have ever had the pleasure of experiencing. Roxy was knowledgeable in the history of volcanoes on Hilo and elsewhere, horticulture, bird species, animals, Hawaiian culture, tourist attractions, history of the Hawaiian Islands, tribes and Capt. Cook, beaches, teachings, burial practices and so much more. Roxy told stories of the early days in Hawaii and how it evolved. Also as a noted her driving and safety practices were impeccable. If you are planning to come to Hilo you must make it a point to reach out to Roxy. We spent approximately 8 hours on the tour and it was so enriching although the lack of snorkeling was a dissapointment . Highly recommended Mahalo

This company did not disappoint! Mac was a phenomenal guide--extremely knowledgeable, professional,…read morecourteous, and accommodating. He didn't just share information about the places we visited; he brought them to life and made the entire experience memorable. I highly recommend this company, and if you can, be sure to ask for Mac.

It was very difficult to reach this company at first. The number provided has no voicemail box, and…read moreI got a text back saying to call during the hours 12pm-3pm, but I couldn't get through to them. It took days for me to get in contact with them to book with my Groupon or to ask questions. I called or texted for 5 days and finally got a response. Groupon only allows 3 days for a refund, so thankfully someone did finally call. The woman on the call seemed very rushed and not so nice. Groupon times were very late and also cost an additional fee for the "manta guarantee", which is unclear that it costs more. It actually says you get the manta guarantee "for FREE" on the Groupon but that it only applies to certain bookings. This is misleading. Then it says to call the office to get more info on this insurance but again it was extremely difficult to reach anyone initially... The crew was amazing. We didn't see mantas on our first tour, but we were rebooked for the next day. Jake was very nice and amazing with communication, providing info, and renting us our wetsuit shirts. Erica and Kua were great captains and made us feel safe and welcome. Cody and Greg were knowledgeable and caring. All of the crew deserves 5 stars. This company has a lot of potential, but there needs to be some administrative improvements. This company needs a better system for getting in contact with them at first... like setting up a voicemail box or simply texting back after you call them at their office phone number. If someone had a question regarding accessibility, safety, or a concern, the likelihood of having actual helpful communication with the office seems slim. I urge management to come up with better systems so this crew can continue doing an amazing job. If you book directly online, you won't be disappointed. The crew members are passionate about what they do and we really loved it.

I had a blast on this daytime snorkeling tour. I got to climb aboard the RIB navy seal type boat,…read moreit felt like an adventure. The guides took the tour out to the Captain Cook Monument, where the snorkeling was cool. The water was clear, the marine life plenty, and it ended up being one of the best snorkeling spots I've experienced. One tip: be sure to rent the flippers when you sign up. They made a huge difference and helped a lot in the water. They are not provided from the all in tour price. For the tour price you get the ride and snorkel mask with a floaty. They also rent life jackets if you need that. This tour is definitely geared toward people who are comfortable swimming and being on an open-air boat. If you're nervous in the water or can't swim or prefer a more relaxed boat ride, this isn't it. If you're looking for excitement, it's hard to beat. What really made the experience special were the crew members. Our captain and lifeguard were laid-back, friendly, and made everyone feel safe while keeping the atmosphere fun. The highlight for me was racing along the coastline at nearly 50 knots, bouncing across the waves and taking in incredible views of the island. I'd do it again in a heartbeat.