Holy cow Jessika is awesome! My husband and I walked in for the first time looking for high quality…read morewalking shoes for our upcoming international trip and Jessika walked us through the entire process and was extremely friendly and accommodating. We both learned a lot about our feet and walk styles and got a chance to nitpick our shoes, and Jessika found us both a pair that felt amazing. We will definitely be back when we need a replacement and hope to see her there!

Billy and Josh were awesome and efficient. I came in at 6:43, just before they closed up at 7pm and…read moreI felt awful about it--my work schedule and the distance I had to drive to get there really had me cutting it close. They told me not to worry and that we'd find a good shoe for me, and I was in and out by 6:56 with the shoes in the color that I wanted, ordered and set up for delivery to my house. Prices are what you'd expect these days for running shoes but it's nice to see them in person. I'll definitely come back in the future.

Great customer service! The option to design on the website is really convenient - but I had a…read moreproblem with properly lining up the image. They were extremely helpful in rectifying the custom gatefold print. Charged only the shipping cost to replace the item and were timely and receptive in their emails. You can tell this company cares about the quality of their work AND their customer service. Will probably use them again in the future- highly recommend and they have lots of cool stuff.

After I filed a PayPal dispute, they finally reached out and apologized that they had not been able…read moreto respond nor answer their phone due to the holiday rush. While understandable, they then claimed that it had been confusing to match up my emails to the order number, even though I had always responded to email threads that contained such information in it, and had both sent emails AND updated the support ticket on their site as such. After a lot of back-and-forth, where I asked for a full refund, they ended up agreeing to do so on the 24th after them almost rushing and then sending out the order by mistake, even after I had expressly said that I no longer wanted the order. I finally got that refund credited on Feb 6th; that's the only reason I'm updating this to 2 stars instead of 1.

My daughter and I are newbies and we were purchasing her first firearm. Akeem is AMAZING. He…read moreanswered all of our questions, and we had a lot. He has a very calming presence; he is extremely knowledgeable and made the transaction seamless. We will definitely return, I have even purchased online and had my purchase shipped to them, so that Akeem could help us with ammo purchases. If you are new, a woman, or had bad experiences at other shops, I HIGHLY recommend you give these guys a visit.

Customer service was not great. Ended up wasting a good bit of time and energy. The gun looked…read moregreat, but there's better places to go.

This is the best locally owned skate shop. Very kind staff- they will go the extra mile. High…read morequality products.

The best! Super helpful and kind staff, and they have killer art shows! Great folks who understand…read morethe importance of community. All the hearts and stars!

Only reason I give 2 stars is because Mark helped me with getting new grips for my woods. He was…read morepolite, courteous and respectful. The owner, Cliff, avoided me from the moment I walked in. He didn't have any customers and ignored me while I stood in front of him. When Mark finished with a customer Cliff told him to help me. Once I chose my grips I told him I wanted to set an appointment to buy some new irons. He pointed to Cliff and said he was the one who does the fitting. Cliff looked at me and said, "Women do not need to be fitted. Only men. Men require different shafts, club weights.... women don't need any of this." I said, "Huh, that's unfortunate. I still want to be fitted." Cliff looked at his calendar and set an appointment for 3 weeks out. Then he came around from behind his counter and stood eye to eye with me. He asked me how tall I was and I told him 5' 6 1/2. (I was wearing flip flops). We were the same height and I suspect my arms were longer. I wish I had said to him, "huh, I suppose you were not fitted and you play with women's clubs." My father was an All American at Duke in Basketball and football. I've been athletic all my life but I reckon women all fit into the same box when it comes to Cliff. He mentioned he had been fitting clubs for people for 50 years. In my opinion he has been fitting men for 50 years. And, from my experience he has most likely been disrespectful and misogynistic towards women for 50 years. Will never go back and my golf pro instructor will not recommend him again.

Went to get fitted for clubs, excellent job on working with me. Very nice and helpful employees…read more Prices are also very good. Very pleased with my experience here. 100% recommend

This is my very favorite shoe store…read more Even when I still lived in NYC I would wait to buy shoes when I visited my mom in Fletcher. Huge selection and the people are very nice.

Horrible store. Totally ignoring the current Covid mask guidelines. I urge everyone not to…read morepatronize them. With Delta floating around, is it worth it? They mention personal freedom as the reason. Geez, I wonder if they'll let me in naked? And I want the freedom to continuing living and stay healthy.

Asked for a monogram on a pocket of a pajama top and the monogram was too large and went over the…read moretop of the pocket, sewed the pocket shut without evening it out and has pink lines in the black monogram. We addressed the concerns and they replied "Yeah I really hate it turned out that way." Not worth the $15

I never write reviews, but my experience with Monogram Asheville was hands down the best customer…read moreservice experience I've had in any industry in a VERY long time! Joshua and Brittany worked with me to get a large order together quickly. They communicated every step of the way, sending proofs and progress updates which really put my mind at ease. When my products arrived (monogrammed visors), the work was excellent. I would absolutely recommend them to anyone.

Fair, helpful, competent, nice. They do business in a professional, friendly, and thorough manner…read more Highly recommend.

Went to rent mt bikes but sadly they were all rented. Mentioned that with covid their fleet was a…read morebit aged. Recommended an alternative to get bikes though and rented us a bike rack because that place didn't have them. Super friendly and helpful staff. Seemed like a great place!