Even after the owner knew what he did wrong, he persisted in trying to gas light me, and act like…read morehe was the victim, not the multiple customers that have had the same things go wrong. He is addicted to this pattern, in fact, he seems to enjoy his customers in distress. He depends on tourist traffic and those that just do not fight back. But he is a very mean person, repeatedly targeting his customers.

If you're 72 years old looking for a car this is the place this place is a joke. They are the…read morescummiest car dealership you could go to. Just cuz the car looks nice don't trust them. Grandpa and grandma got a car from them and it shut down on him on a main road a day after they got it. Cars beat to shit. Scummy ass people that can't get a real sales job so they scam old people. Can't even clean a car before selling it. My grandpa built his first engine at 18. Has taught me how to fix my car issues. And even he doesn't know what's causing the multiple issues. His mechanic can't even screw on terminals all the way after he took it to get it fixed.

Last week my husband Dmitry and I came into the dealership to look at an IS 350. At that time, we…read morehad a 2022 Tesla Model 3 Dual Motor Performance ordered with a scheduled delivery date-However, we decided to cancel and purchase a new 2022 IS 350 F Sport. As a former employee in the automotive industry, I have really high expectations from dealers. Our entire experience at Lexus of Clearwater was OUTSTANDING! It really exceeded our expectations. We have purchased many other luxury brands, such as BMW, Audi, and Acura, and have never had a comparable experience. This was our first Lexus purchase, and we are very impressed with the VIP treatment received. Sean Moore, Sales Consultant, was knowledgeable, friendly, and professional. Sean made us feel comfortable through the process. He really went the extra mile at delivery to ensure that Lexus Enform was activated and took the time to go over additional features and controls. Tyler Newman, Sales Manager, provided excellent customer service throughout the process. Renee Miley, Finance Manager, was pleasant and personable. She took the time to explain all of the financing options -lease v purchase and went above and beyond to ensure that we got the best rate available. Renee reviewed all of the available warranty options with us in length and suggested ones that she thought we would benefit from. We highly recommend Lexus of Clearwater!

My wife and I recently took one of our older Lexus vehicles in for a multi-point inspection. I…read moreneeded to know whether the transmission issue was the only problem with the car and whether it was worth putting more money into my baby so I could drive it for another 3-4 years, or whether we should cut our losses and trade it in or sell it and purchase a new Lexus. I was told by the service representative that a master technician would inspect my Lexus. Two days later, we received a video from the master technician and a call from the service representative. We were told that we needed a remanufactured transmission, a front wheel bearing, rear brake pads, and new tires. However, everything else looked great, and the vehicle was in excellent condition. We authorized the repairs based solely on this very important information. However, the estimate increased by a few hundred dollars from the original estimate because of a mistake in the service representative's calculations. He was honest about the mistake. We were not happy about it, but we still decided to move forward with the repairs. A few days later, we received another call from the service representative, thinking our beautiful Lexus was finally repaired. No. We received another video showing the car on a lift, and now we were told that there was structural rust underneath the jack-point area. Rust material was all over the garage floor. The rusted areas were in plain sight. I told the service representative that this car was never on a lift and that it clearly had never received a complete multi-point inspection. He agreed and did not charge us for the inspection. At that point, we stopped all repairs and had the Lexus towed back home later. This left us wondering: What else was wrong with our Lexus? Suspension? Exhaust? Something else that had not been discovered? A few days later, we went back to the dealership to pick up our Lexus and the keys. We were not given an inspection report. In fact, we were not given any paperwork until we specifically asked for it. We asked to speak with the Service Manager. After waiting about 25 minutes, we were able to speak with Nick. We explained the entire situation to him, and there was nothing--no apology, no explanation, nothing. He barely said two words to us. What a waste of time. So now we are actively looking for a new Lexus. Trust me, we would rather drive farther to Lexus of Wesley Chapel--or any other Lexus dealership--than ever step foot in Lexus of Clearwater again!

These guys are amazing. They've repaired my truck on several occasions and they're really good at…read morefixing your vehicles for a reasonable affordable price. If you're having troubles with your cars, drive on by and let them fix your car troubles.

This shop has been opened under the same ownership for more than 40 years , did I have to add…read moreanything ...!! Best and most honest service you can ever dream to find !!! This is THE PLACE to go if you want your vehicle to be perfectly repaired at a very honest price .. Bob , Barbara and West are the best !!

Wish I could give Matt and AutoLenders 10 stars!! I kept forgetting all evening that we bought a…read morecar because the process was that relaxing and easy. Everyone on staff is so friendly and not pushy at all. Seriously the best car buying experience I've ever had.

Sales associates were very friendly and non-pushy they took their time and When you do a test…read moredrive, they let you go by yourself so you don't feel Intimidated by them would highly recommend to anyone looking for a used car. They don't try to haggle you with prices or add on's or anything10/10 would buy from dealership again

Exceptional Expertise and Unmatched Honesty!…read more I cannot say enough good things about Shull Mercedes Repair. From the moment I called & Jeanne answered she heard the stress in my voice, she listened carefully to everything that was wrong, and instantly assured me with her calm and reassuring manner that her husband Mark would fix everything that was wrong with my car without a doubt. I knew my car and I were in the best hands. Mark performed outstanding work on my Mercedes-Benz and took the time to explain everything in detail, answering all of my questions. His deep knowledge of these cars is immediately clear. What stood out the most was Mark's genuine care and dedication. He made sure I only got the services I absolutely needed and didn't charge me for a single unnecessary part (unlike the previous mechanics I had went to). He went above and beyond to ensure my car was running perfectly and that I felt comfortable and informed throughout the entire process. It's rare to find a technician who is this skilled, honest, and committed to customer satisfaction.‍ Thank you, Mark & Jeanne, for your incredible work and for treating me with such respect and professionalism. You've earned every one of these 5 stars and have a loyal customer for life!

Great service and great price. Would highly recommend. I had…read moreservice done last year and am returning for more service because he did such a great job.

Glad I found this place. The owner here really knows his cars and gets you in and out of there…read morefeeling better about yourself not having to take the public transportation. Thank you BlackWidow Automotive

I recommend this business for great customer service. I've been twice now and plan to use them for…read moreall future car issues. They helped me with a Hyundai engine issue and gave me recommendations of how to look into a free replacement which worked. After the purchase of my next car, they performed a pre purchase inspection that made me feel good about the next vehicle I was purchasing. Renee is always so nice on the phone and able to address concerns and fit you in when you have problems. I felt at ease and not at all pressured with any unnecessary you " need this now" tactics that other shops do to scare you on parts/ labor. As a single woman I highly recommend Black Widow!

My family is the best used dealership ever. I lost my car due to an unexpected event.they were able…read moreto get me back on the road in no time. I will keep coming back. Vinny your awesome

great cars friendly staff, Vinny was great and everybody treated me like family they even help you…read moreif your car needs service for as long as you have it financed.