Precise Collision and Glass was wonderful to me. I was referred by a friend and can see why! Sadly my car was a total loss, so I wasn't able to work with them as much as others may need. However, the steps that happened were top of the chart. Liz went above and beyond after hours to walk me through everything that would be occurring. She kept me up to date on my insurance and the driver at faults insurance. She even had to take a check to the tow yard because they weren't doing their part quick enough. I was beyond frazzled after never gone through this process before. But, Liz made me feel like I was number one, despite having many claims she deals with daily. Matt also was helpful in letting me know ways I'd be able to get the best from the Insurance Company on my total loss. Oh and Tony took off the license plate for me. It's a great place for sure. It has that home feeling when you walk in and are greeted so well! I'll refer all my friends, family, and all of GC here read more

Precise did a wonderful job on my car, they dealt with insurance claim ,I bought my car at precise in south Bloomfield when it was hit by semi. Chris sent me to precise auto and glass in Grove city to fix it.i can't say enough how grateful and thankful for all help i have received from Precise.if you need buy car or have your car fixed call Precise!! Everyone at Precise are the best. read more

My car had a massive amount of hell damage and now it looks better then when I got it read more

Auto Collision & Glass - Body Shops Near Me - Grove City, Ohio

This place was Amazing. Took care of my rental for A month!!! And when I got it back they had washed and detailed it. I would 1000% recommend you go here for any of your car needs. read more

10/10 would recommend. They were very forthcoming with information, and made sure that I was a satisfied customer. Did a great job on my car, and even gave me the leftover paint to keep! read more

Have used Precise Collision and Glass before. Each time from estimate to delivery they provided outstanding service and returned our vehicles like new and in a timely manner. Always look to support our local businesses and this business delivers. Highly recommend them for your auto body repairs read more

I have to say this first.... free loaner car AND they covered my deductible!!!!!!! I was (and still am, took me a while to get to writing this) blown away by the customer service here. This was the best car repair experience I've ever had! First of all, I immediately felt comfortable there. Everyone was genuinely nice and had my best interest in mind. They were thorough in finding out what happened and completely handled the communication with my insurance company which was so awesome to me! I absolutely hate dealing with that stuff. They just took care of EVERYTHING! Did I mention they gave me a loaner car FOR FREE?! Rentals just really can add up over a week or two. I was quoted 10 business days for my repair and they had it done in less than a week. I can't reccomend these guys enough!!! I have told anyone I can. This place is the best! read more

Great experience, needed the bumper liner replaced and turn signal fixed - very professional and friendly employees (I specifically worked with Eric Moore). He made the whole process very easy and explained exactly what I needed. They gave me a loaner car for five days and I just paid for gas! They even gave me a referral to get my muffler fixed! read more

I got hit by a deer. These guys were utterly amazing. My insurance company was being ridiculous and incompetent - they took that issue away from me too. LOVED my experience here. read more

Horribly rude. Cold calls based on accident reports and the person who makes these is rude. When called out he claims to be the owner and proceeds to smack his lips at you and mock you. This review is not only on here, but I've reported to BBB and will continue so people know to avoid this place. Abe if the person who called truly is the owner, I feel sorry for his employees. I can only imagine how horrible it would be to work with such a childish person. read more

Let me start off by saying that in the beginning they were fine they quoted 3 weeks on a repair a month later we had heard NOTHING FROM THEM so we called and found out that they needed to put another quote in on more damage. We had no idea they claimed they put the quote in on the 6th we called on the 24th they couldn't give us any answers or updates on the car and our insurance company never received anything from this company. This is an absolute terrible company that does not have any customer service skills and can't answer simple questions directed towards them. I will never go to this place again and you shouldn't either. They are dishonest and not trustworthy please don't waste your time. read more

******BEWARE*******Do not take your vehicle here. They are the most incompetent bunch of people I have ever had to deal with. I don't ever know where to start. Short story. They painted the vehicle 4 times before they were able to get the point to blend. They missed the fact that the computer module was damaged which affected the rear window, the wiper and the defroster. Then once that was resolved. They forgot to place the exterior cover back over the components. read more

First off started out good but didn't fix my car completely and when brought to there attention he stated it was a sensor and he had to order the parts then it turned out not to be that part so he wants me to do the work for him when he got paid over 7000 to fix my car.. he was EXTREMELY RUDE AF regardless of them inconvenience me and my husband.. there not fast with there work when they told us it would be done it wasn't.. also they keep my car for a month and it wasn't fix completely then when I call him on it he said he wants to deal with it through the insurance company... DNT DO BUSINESS WITH THEM VERY UNPROFESSIONAL AND FUCKING RUDE read more

Excellent experience! Took my vehicle here twice this year. They picked up our vehicle after it was wrecked and impounded, and worked with the person at faults insurance. I highly recommend Auto Collision & Glass! read more

I had the best experience from start to finish. I received a lot of calls from a variety of auto collision companies after my accident. I was frustrated and didn't know where to begin with the process. I called my insurance company and they gave me the name of a recommended auto collision repair company of which I visited. The estimate wasn't bad, but I was still so unsure. Liz at Auto Collision and Glass convinced me to give them a try. At first I was hesitant, but once Liz explained that they are licensed Volkswagen auto part dealer I was convinced. I have a 2012 Volkswagen Passat and I wanted to steer clear of cheap after market body parts. My new bumper was completed within 1 week. I was so amazed with the repairs that I had to do a double take to make sure it was my car. I would highly recommend. Thanks Liz! read more

This shop is the reason they wrote the fair estimate auto laws for mechanics and body shops. The final bill I was handed was over $2000 more than the original estimate, which is illegal via the fair estimate laws in Ohio. (A final bill can only be +/- 10% the original estimate) Additional work was done I didn't authorize, and they even "repaired" body panels that had nothing wrong with them, which then ended up on my bill as additional padding. I found myself at the shop engulfed in a stack of "revised and updated" paperwork, in a back-and-forth which felt like an overly complicated hustle game. They kept asking me to produce my original estimate which I had packed away in my office boxes (I am in the middle of moving) as if they would only honor the original numbers if I could prove it to them. When I asked where their original was, they said they had already deleted it from the system. They kept trying to get me to come in again to go over the numbers and repeatedly told me to "bring cash, bring cash." When stuck in traffic on the way to attempt to pick up my car the first time, I called to reschedule for the next morning (Sat 6-8-13). My point of contact at the shop told me that was fine, but then called back 5 minutes later, and said that I needed to come in tonight regardless because Alex (the office manager) "wanted to make payroll." I found this statement hugely odd. While engulfed in a heated phone conversation the next business day (Mon 6-11-13) Alex told me "the owner wants his cash now, come down to the office and we'll go through all the paperwork with you" which is something I felt in no way comfortable with. A minute later he hung up on me. Luckily, I have all of these phone conversations recorded which may be a life saver should this ultimately end up in litigation. I would strongly urge caution in using this shop. They haven't even been in business (at least under this name) more than a few months. During online research, at this date (6-11-13) I only found 1 review of this shop on YP.com, giving it 5-stars with no details. The reviewer was the shop employee I was working with, and is only dated 8 weeks ago. In fact, I didn't even choose this shop in the first place. After being in an accident, some how my information must have "come over the wire" of some sort of accident/claims reporting by my insurance company Progressive. The rep at the body shop actually called up and solicited me, saying they were an approved service provider by Progressive and in the works to be a Preferred Vendor. The rep seemed like a good guy and was very eager to pick up my car (too eager I see now). Their tow operator was there to pick my car up way earlier than scheduled, in part I feel now to beat the other tow service that was sent to take my car to a Certified Progressive Inspection Center. Clearly in hindsight, there are huge red flags and things I should have done differently. But, the claims agent reached out to me, the Enterprise rep reached out to me to set up my temporary rental- it seemed perfectly in line that the repair shop would reach out to me as well. I just thought that was how it went. I will be having a strongly worded conversation with Progressive about who they share their customer's claim information with in the future. Don't make the same mistake I did and beware of this fly-by-night chop shop! read more

I have to say BEWARE also. First they did not wavy my $100 deductible as they first stated. Not all window trim was replaced and painted as estimate. Tried to use lock cylinder that was not correct and not keyed to ignition. Paint overspray on black trim. One mounting screw out of 4 half way screwed into wiring harness for speaker. Speaker unhooked hanging loose in door and they installed the panel, WOW absolute poor work. After I fixed this speaker I had to go back again and remove a bolt that was rolling inside the door and two pieces of glass. Who is the owner of this place you need to sit down and talk to me. I'm the Jeep Liberty. You won't be in business long. read more

I took my car there sorry to say if there was an option for no stars then I would of gave them that, they don't' deserve the one star! They did not paint the car right, put wrong glass in, did not tint it back, left decals off and did not want to replace them, the loaner car is tiny and awful, you have to wait for other customers to bring it back only one! Had to rent a car twice because they kept messing my car up, every time I picked it up there was something wrong with it, they had it every since July it's now October, last time I tried picking it up no headlights at all sent a tech to my house in the dark totally messed it up even more, took my car back to them now they stated they didn't do anything but plug in the back lights. Yeah right, I had lights before it came to them, these are horrible people, and when I tried to tell them the car was put on a computer and it was their fault and that's when the tech started talking crazy on the phone. DO NOT TAKE YOUR CAR TO THIS PLACE!!! read more

My wife and son were in a front end collision accident almost a month ago. I received a call from their sales person the next day encouraging me to use them for our repairs. I was told by my insurance adjuster that it should be about a 10 day repair. after about two weeks I received a call from an employee from Auto Collision and Glass on a Friday that my wife's car would be ready on either Saturday or Monday. I called them on Tuesday and I was told that the person working on my car had called off Saturday and Monday and the car should be ready on Wednesday. I called again on Thursday and was told that my car was at the dealership and he would call them to see what the hold up was. He then said he would call me back in 3 to 5 minutes. I waited a half an hour before I called back. He then said that he had "been on hold" and was "getting ready" to call me back. He wouldn't give me an exact time table for me to get my wife's car back. It is now been almost a month and we still don't have our car. Hopefully we won't have to have any body work done but I know I won't be using them again. read more

I would give no stars if i could. My moms car was in a place that towed her car after a accident. They were holding it there until the next day for the people who were going to fix it to pick it up. Well this place decided to go pick up my mother's car WITHOUT HER AUTHORIZATION. For a day or so we didn't know where her car is. They finally called my mom LIZ TO BE EXACT and told her they had her car. She told them she never gave authorization to pick up her car so why did they have it. LIZ admitted they never got authorization to pick her car up but was going to send her a email. No email was ever sent. She tried to sweet talk my mom to keep her car there and let them do the work. They kept on telling my mom lies. Then even though they picked up the car without our permission they wouldn't give her the car back. So our insurance wrote them a check and we had spoke to Liz again and she said everything was taken care of to have our car picked up well the next day when the towing place arrived to pick up the car they wouldn't give it to them and called my mom and told her she had to pay $373 for administrative fees and then she could finally have her car. Now they are making up unnecessary fees for her to get her car back. I would never recommend this place. read more