Good experience with Keen's and do recommend. Service requested was collision repair. Customer service side was good in communication and working with the insurance. They did a quality job and will be my go to for collision repairs if needed again. A couple of parts took a bit to get in and had to bring the car back in for a new wheel that was scratched up. They even brought the car back and dropped it off at our house. read more

Keen's Body Shop - Keen's Body Shop - Body Shops Near Me - Columbus, Ohio

The body work on my 1995 Honda Civic was superb. The paint actually matched the color of 1995 paint in the year 2009. That was really good. That is why I went back to them time after time with all of my auto body repair jobs. read more

I was recommended this shop from a dealership for a repair related to an accident claim. I am so pleased to have found a shop I trust and will continue to return to when I need car help! They're personable and willing to help. I didn't have renters insurance (lesson learned) and they were able to get my car done in 1 week. Thank you Keens! read more

Keen's went above and beyond. They fixed my bumper and it looks brand new. It was a small job which they were able to complete in one day. Well worth it! read more

I had to get my key fob repaired. The workers and owner treated you like family and the service matched. The team looked like they worked cohesively on projects to get the best outcome for the costumer. Would recommend to anybody! read more

This place is awesome. I have been going here for years for body work on my car. When my front bumper was damaged they let my buy my own and bring it in because it was less expensive, I was a poor college student and was really trying to save. Last time I was in for an estimate for some scratches I had on my back bumper. One of the guys came out, took a look and let me know what they would need to do and gave an estimate. They are very quick, fair and don't try to rip you off. Good guys that do a great job. This is the place I always refer people who need body work done of their cars. You won't be disappointed. Just keep in mind that this is a small car shop and the men are a bit ruff and gruff. Customer service is good, it's just not rainbows and sweet talk. read more

I needed my door handle fixed. This shopped got me me in quick. They were very friendly. It also cost less than the other estimates I recieved. read more

A great, trustworthy local business - after getting in a small fender-bender these guys could have easily "found" a lot of things to fix, but they were honest and stuck to my wishes of having the repairs done as inexpensively as possible. I can't believe how little they charged me, especially considering what a great job they did knocking out the dents- you can barely tell! Great work and an honest business, highly recommended. read more

Keen's Body Shop is as trustworthy as it gets. I've taken and referred close to a dozen cars to them over decades for a wide range of repairs from fender benders to a totalled car I couldn't bear to let go and the results have always been fantastic. Keen's treats everyone honestly and kindly. It is an easy-going, no pressure, no frills, no BS shop, as committed to its community as to treating all customers with respect. Keen's work is consistently top notch, whether it's paid from your pocket or by an insurance company. Great deal, great service. No worries, every time. Keen's is my first pick. See Dave Keen. You won't be disappointed. read more

Great place! Great honest people! Simple straightforward way of dealing with customers. Highly recommend to anyone.

Keen's is definitely a trustworthy auto body shop. They do great work and are not trying to "nickel and dime" you for everything. Very friendly and fast service. The only reason they didn't get 5 stars is because their whole shop is filled with cigarette smoke. The waiting room/office is directly connected to the garage and the smoke carries over. I had to wait for about an hour and my clothes and car smelled so bad that I got a headache. Luckily, I don't have asthma or any other respiratory issues, but I can definitely see where that could be a trigger for someone. The smell didn't go away for quite a few days. It's a great auto body shop, but I hope they are more considerate of their customers and stop smoking inside the shop. read more

About two months ago I went to Keen's Body Shop to fix a scratch. I picked up the car the same day. I followed their instruction and did not get a car wash for 30 days. 30 days later I notice some issues with the paint job, and brought the car back. They redo the paint job at no charge and it looks really good. Turns out the guy who usually does the paint was not around the first time but he was this time. Also I decided to leave the car there overnight instead of picking it up the same day. I appreciate the prompt and ethical service I received at this shop. read more

This place was outstanding. Where should I start? They were prompt and ethical. I never felt that they were trying to rip me off like I have with other shops. The owner is a wonderful man and his staff is friendly and welcoming. My car looks and drives amazing! I will always take my car here for body work in the future, but hopefully I won't need it :) Highly recommend!!!! And it's a locally owned business. So great! read more

thank you keens body shop, your honesty, courtesy and professionalism has saved us a lot of money. your advised us that the paint on our 2012 honda civic would be covered under an extended warrantt from honda that wr were unaware of. honda took care of the problem and we didn't have to pay for it. thanks again, joy and rick read more

Unbelievable! I had to get my front left mirror replaced (perks of living on a campus-area street). I swung by Keens about an hour to their closing time to get a free estimate, and the man who helped me out (Jay, if I remember correctly) was friendly and hilarious to chat with. He said it wasn't a problem that it was so close to closing time and that he'd take a look at it. He had me pull around the side and replaced my mirror for me on the spot as I already had the replacement piece with me. I was in-and-out in just under an hour; he was thorough, honest, and took time to show me the some tricks as I was interested in the work. He even buffed out the scratches on my door from when my mirror was swinging around. The best part- when I asked him what I owed him, he said NO CHARGE. That kind of generosity and kindness is rare these days, and I will be telling everyone I know to go to Keens if they need any auto body work. THANK YOU!!! read more

Ok so this may not be the best part of town, but it's got fantastic service. They really do a great job. My car had a bunch of long deep scratches on it (the result of parking it on a not so safe street) and they made it look better than new. Jay (I think one of the owners) was such a pleasure to work with, was extremely friendly, and honest (quite important in this business). They dealt with my insurance directly and made it super easy for me. I would recommend them to anyone needing some body work done on their car. They made what should have been a crappy experience actually enjoyable. read more

I was visiting my parents in Columbus and had to get their car fixed while they were at work. My brother recommended me Keens since he had been here several times before. The customer service here is phenomenal. If I lived in Columbus, I would always bring my car to Keens because their prices are fair and their customer service is exceptional. read more

Really outstanding. New to Columbus. I read the reviews so I went to get an estimate for two things (wheel well guard and small bumper ding that popped out the rear bumper) was concerned it might be a lot, based on other states I have lived in and when insurance was paying. Dave Keen was great. Friendly, honest and up front. And the quotes were way below my expectations. the work was done in one day, on time and is excellent. even washed my car after. Just can't say enough. These guys are the real thing. You get an honest quote, they give you great work and do it on time. read more

These guys are so great! I showed up when they opened one morning and Jay helped me out with some scratch damage and got me on my way. Personable, kind and helpful...I'm thankful to have found this place. They are definitely going to be my go to for any future work. read more

Excellent service! Matt was super professional & courteous! Was able to get right in & have my car diagnosed & on the road! Will definitely recommend them & use them in the future! read more

I LOVE this place! They're a AAA approved shop - and now I see why! My car was parked on High Street and was hit - my front bumper came off along with some important pieces parts to my headlights, my window washer fluid container, and air box. All these were replaced with high-quality parts they ordered for me! My insurance covered the costs, but from what I saw the prices were very reasonable. VERY sweet employees, EXCELLENT customer service! Their speed was very reasonable, just make sure to call ahead to confirm that your car is completely ready before you pick it up (for example, if they say your car will be ready by ___ time, just call immediately before you leave to pick it up - just to make sure). They even took my car radio "pop off" gadget off while my car was in their lot in order to ensure it wouldn't be stolen!!! I was pleasantly surprised that they even fixed my car horn! My car now "beeps" again when I lock it!!! They did a very thorough job, very trustworthy business, GREAT people! This shop reminds me of my hometown car shop, it's not "frilly" on the outside, but don't let that fool you! I'd recommend this shop to anyone! read more

Keen took care of my son's car after he totaled it in an accident. It took us about two weeks to make arrangements to get it towed away and disposed of. "Dave" was fantastic about letting us keep the car there, and even donated the time because we ended up donating the car to charity! (Check out CarTalk vehicle donations if you find yourself in the same position!) read more

I had the best experience at Keen's. Everyone was very friendly and helpful, especially Jay. He was very knowledgeable and nice. They fixed my car quickly and did an excellent job. I will always go to Keen's for any future work I need done and will refer my family and friends here as well. Great place and excellent people! read more

Fantastic service. I came here to get my front bumper replaced and they were more than willing to help. High enthusiasm, great work ethic (got it fixed in less than 90 minutes) and at a price that was a fraction of what local body shops were charging. It was well worth the 30 minute drive to this shop! read more

I went to Keen's Body Shop / Collision Repair in Columbus, Ohio and noticed at first glance that the staff was very friendly and willing to work with me on my damaged door to my vehicle. I asked them for an estimate, which was free, and asked them when they could fix it. They told me to bring it back on Tuesday, and I picked up my vehicle on Wednesday with the door fixed and painted - and I cannot even tell it was damaged at all. Thank you for doing a great job on my car. read more

Keens body shop , in columbus, is so good as reviewed in my case. I dropped my card for door change and they did it accordingly after 10 days but they said only 5 days when i had left my car. I asked them to touch up front side of the car but it was not done. Also, after repair, i still feel air sound coming through narrow gap from the repaired door side. I was surprised to the peak when i saw one rubber was outside elevated but it supposed to be inside near bottom area of the front glass.. Overall, i was disappointed though i paid good amount of money for repair. read more

I had a very small paint chip on the side of my hood. I went to four shops seeking advice and an estimate before going to Keen's. One told me that they would have to paint the whole hood for $800. They couldn't do a spot repair. The other shops told me that I shouldn't paint the whole hood. They recommend doing a spot touch up. Also, they told me if the touch up didn't look good, I would have to pay the full amount to paint the hood. I was not happy until I went to Keen's. Keen's told me that they would recommend that I paint only the spot and not the whole hood. They told me that they would only charge a third of the price that the other shops wanted to charge for the spot touch up and if I wasn't happy that they would deduct the money that I paid and count it against the price of painting the whole hood. The price for painting the whole hood was one half of the price that the other shops wanted to charge me. Extremely fair. Keen's did the spot touch up for the price that they quoted. I cannot tell where the spot was. They did a great job. Also, they were so nice. Keen's made me feel at home. The main thing is that they did a great job and saved me a lot of money. I will tell all of my friends about this place. THEY ARE GREAT. THANK YOU. read more