HORRIBLE SVC DEPT AND SVC EXPERIENCE!…read more I had the worst experience with this dealership. Don't buy a car from them, but if you do TAKE IT SOMEWHERE ELSE TO GET IT SERVICED! I purchased a brand new 2025 Jeep Grand Cherokee Summit Reserve less than a year ago. I called at 20K miles to schedule an oil change and get the tires rotated. The car was also making a strange wobbling sound so I asked them to take a look. I got a call that afternoon from Corey. The entire time he was condescending and I felt like I was being talked down to. He started out questioning whether I had gotten an oil change before, because he checked CarFax to see if I had gotten an oil change and I hadn't. He went through all of that "effort" when all he had to do was look at the sticker in the window. I told him I got the oil changed at the recommended 10k miles. He says oh because the tech says you have a bulging oil filter and that happens when you don't get an oil change. This car has every warranty under the moon. If the car has a bulging oil filter I'm sure it was covered. They didn't fix it, didn't offer to fix it. I looked it up and apparently this is a major issue that indicates an issue with the car. I have no doubt this will come up conveniently once the car is out of warranty and I have to pay for it. He goes on to ask me if I had gotten the tires rotated. I told him I was bringing it in at 20K miles as required to get the tires rotated (that is the standard per my normal tire dealer). He says oh, well we recommend 10K miles and so the tires are bulging because you didn't get them rotated. I have had no less than 10 cars in my lifetime. I have never had or bought a brand new set of tires that were bulging after 20K miles under any circumstances. He then goes on to say they're not under warranty but you're in luck! We have a special right now - buy 3 tires and get 1 free. I asked why would I buy a set of brand new tires from them when I bought a brand new car less than a year ago with tires that have gone bad and I have to replace. RIDICULOUS!!! I then asked if the car was safe to drive. He said oh yes, it's fine, you'll just continue to hear that noise. I said ok I'll get the tires replaced eventually but not from there, just do the oil change and rotate the tires. This was around 3:30. He says ok ma'am we'll get that done and get your car ready for pickup. It should take about an hour We'll call you when it's done. After not hearing from them I call at 5:55. Someone else answers the phone (she was quite nice) and says yes the oil change is done but it says you need new tires. I said Corey told me the tires were ok and I told her I wasn't going to buy new tires from them after a set of "new tires" somehow went bad in less than a year. She asks, are you declining the tires. I said yes, not knowing or having been informed that something was now seriously wrong with the tires and needed to be replaced. I pick up the car after the lot closed and the tire pressure light is going off with a bright red inflate tire indicator. The tire pressure was at 30, when it was supposed to be at 36. All of the other tires are fine. At this point I'm LIVID because I took tires in at the proper levels, Corey said they were fine, and now one of them is not inflated properly. So now I'm questioning why they would rotate my tires and then leave one with a tire pressure significantly lower than the others. I take the car down the street to inflate the tire and I get the error message. It will not inflate past 33! So now I have to take my car in somewhere else tomorrow, likely to replace a tire that they likely damaged after being told the tires were good. Corey also tells I have 2 free oil changes and 2 free tire rotations that I could use but they have to be used in the first 2 years. I said oh it would have been nice to know that when I purchased the car. His tone was then oh well shame on you for not using them and it will expire after 2 years. Please save your trouble. Go to an honest dealership and definitely DO NOT take your car there to be serviced.

I'm giving two stars because the guy who checked me out was very nice…read more Just going to state some facts here. Came in for an oil change. Had an appointment at 7:50 am. Took 2.5 hours to change my oil. The techs deflated my tires to 33lbs. The sticker on the door says they should be at 37. (I remember being excited about that getting fixed hopefully because they'd been at 34/35/36 depending on which tire it was). When I replaced my air filter two days later, I found that the screws that are supposed to be screwed in to hold the cover in place were definitely NOT screwed back in. (Attaching a photo).

We found a vehicle online that we wanted to check out and it was here. Everyone was friendly and we…read moredidn't feel pressured. We were able to test drive the vehicle. The paperwork part wasn't too bad and didn't take too long. Our car sales man's name was Michael White and he was helpful. While waiting for the paperwork for the purchase to be completed, I learned about the business. It's family owned, started in 1950s by Ed Martin. It was bought by his daughter Kathy, and she and her husband, Mark, still own it. They have 10 locations in Indiana. If you appreciate a specific person, you can write a review on dealerrater.com Our finance guy, Casey Price, was also nice and helpful. They have this cool electronic board to sign the documents. I'd never seen anything like it, I was amazed. I loved the package deal they offer. Our purchase came with gap insurance, glass coat for protection of the vehicle, and lifetime warranty on the engine. Having a lifetime warranty on the engine is amazing. Inside was clean. They had a nice area with drinks, tea, water, and coffee. I would recommend purchasing a vehicle here.

Took the truck to check the transmission and service fee is 299 and to change a serpentine belt it…read moreanother 450 dollars. Do not use this place

Excellent work, great job! Had a coolant leak. Went to a…read moreMercedes repair place who supposedly fixed it, $$$, but the leak problem remained. I turned to Yelp Project and found "Carmel Auto Group". Bottom line: They located and fixed the leak problem. They also found a rusted oil pan and repaired it (at a lower cost vs my previous Mercedes repair place who had also reported the oil pan issue)! Talked to owner, Will. Nice guy and was impressed by small operation but good people. I hope they get good business, signed... A very happy Mercedes owner.

Will is an excellent mechanic, honest, upfront, and transparent about everything with your vehicle…read more Great pricing, fast, and thorough work. I recommend this shop to everyone I know!

got a really good deal on my vehicle, said they would fix the check engine light and replace the…read morepart, come to find out they cut wires and spliced the wires in, took it to my mechanic and the transmission lines were frayed and leaking fluid, the part they replaced not only had to be replaced again but the wires and connections all had to be replaced. spending thousands to replace their hack job but also everything else wrong with the vehicle. These guys are snakes so beware. spend your money elsewhere.

Car is TRASH! It's been in the shop since week one. The windshield wipers motor was out, no spare…read moretire and I was out of $1800 cash week one because a tire blew on the highway. Come to find out it needed tire sensors and new tires all the way around. The warranty I paid for is not honoring repairs. I have had nothing but issues and have only driven the vehicle 4x's. The transmission light is on, there's a leak in the sunroof, it's leaking oil, and needs motor mounts. Apparently there is no lemon law on used cars ... imagine that. Can't get plates because the bank IDW goes through won't release our titles. Oh and IDW won't answer their phone, probably because online it says they filed bankruptcy. I'm out of $14,000. Tried to sell the car and it's only worth $6,000. Worst purchase I have ever made!

We enlisted Gator Motorsports to help us identify a safe and reliable car for our 16 year-old son…read more The team was very thoughtful in making recommendations. They then identified a great car and made it happen! The entire process was seamless. Wonderful experience working with Young and Jonathon.

Everything went well. I bought my car from the eight years ago. (2011 Elise R) and they have been…read moretaking good care of it for me ever since. Great people. Great cars. Nice new facility. If you own a lotus, or want to, this is the place.

Scammers. My son thought he was getting a car from here (even though I told him not to) only to…read morefind out 1 month later from the bank that they were getting sued so they didn't send the rest of the paperwork for his loan or title to the bmv. Shortly afterwards he received bankruptcy papers in the mail from them so they knew they were filing whilst taking peoples money!!! Run far away from this place and the owners.

Love my Murano!! Thank you guys! They have so many variety of different cars, You can definitely…read morefind the car that you want for a great deal. The stuff is very helpful and i would highly recommended it

After the Firestone on Michigan between 106 and 116th denied me service on my vehicle because it's…read morea diesel (after servicing it previously), I started bringing my vehicle here - almost 3 years now. I've always had great service, sometimes with long wait times because the Chevy is a company car and is owned by Wheels (fleet company). Wheels can have long wait times when they have to call in for approval for something. Today, they told me Wheels has been having longer wait times than usual and my service visit would be at least an hour, maybe two. Just to pour in diesel exhaust fluid, like you pump gas. It's my fault because I forgot to ask at the last oil change to top it off. The nice young men in the service department told me if I purchased the DEF, one would put it in for me. He did, and it took way less time than waiting for Wheels! I will probably do that from now on. Thank you for always giving reliable service and great advice.

This dealer ship is a Scam!!!! Service dept told me I needed brakes replaced and that I only had…read more1mm of pad left. Went home and removed rims and saw I had plenty of brake pads. I took pics of everything and have been in contact with management who says they will reimburse for pads only but not for the Labor I paid to my nephew to inspect and do work that dealer claimed needed done. They do horrible business and make false claims that work needs to be performed. DO NOT GO HERE,!!!!

Took my MACH-E in for a recall appointment, and the team was easy to work with, great with…read morecommunication, and even finished a day early!

I had an appointment to drop my car off at 8 AM on a Wednesday morning, was told my car would need…read moretwo days. After playing phone tag and talking to multiple people on the sixth day I just finally went and picked up my car. They hadn't touched it, in fact, couldn't even find the car for 30 minutes. Absolutely no communication skills whatsoever. I bought my car from there and this buying the car was a good experience but I will never visit the service center again. Absolutely incompetent. I'm only giving one star because I couldn't give zero.