Navy Federal Credit Union is scamming people by opening loans without consent. I received a phone…read morecall from Navy Federal Credit Union and was asked for my login information because of a fraud alert. The following day I noticed a loan that was opened that I never applied for, nor consented for, nor signed for and I was never contacted to verify. The money was transferred and now I'm being told that I'm responsible for paying back the loan. Corrupt employees, stealing information and money and Navy Federal Credit Union dies nothing about it. This is how we treat our veterans? I work for the Post office and I will be telling everyone to stay away from Navy Federal Credit Union.

From the owner: Navy Federal Credit Union proudly serves the armed forces, DoD, veterans and their families. Enjoy…read moregreat rates, discounts and award-winning 24/7 member service. Join a credit union that supports the military and understands what it means to serve by visiting the Navy Federal website, or one of our 380+ branches worldwide. Our Members Are the Mission®. Insured by NCUA.

I want to start by saying that we have been dealing with 518 Auto for years, and it has always been…read moreour go-to place since they first opened. We have typically worked directly with Kyle, the owner, especially because our children drive these vehicles and he truly values safety. This time, however, we worked with Mark. Things started off well. I made it clear that the vehicle was for my son, and initially, Mark seemed attentive. He even asked for a Yelp review while I was signing the paperwork, but I prefer to wait until the entire process is completed before leaving a review. Unfortunately, after the paperwork was signed, the experience went downhill. The vehicle needed servicing because the battery would not start. Mark informed my son that a part had to be ordered and that the car would be ready on Monday or Tuesday. Monday passed, and on Tuesday (1/13/26), Mark texted my son stating the vehicle would be ready at 1:00 PM. When my son and husband arrived on Tuesday, things became frustrating. They were told that the temporary tags Ms. Hall had prepared were misplaced. My husband also noticed that Mark seemed more focused on selling cars to other customers rather than assisting the customer who was standing right in front of him. It felt as though my son and his vehicle were no longer a priority since the paperwork was signed. When the car was finally started, it became clear that there was no gas in the vehicle. Mark continued running the car despite this and stated he was too busy to get gas, yet the car could not be moved off the lot. The car eventually ran out of gas right there. Mark then said he would send someone to get gas. After waiting for some time, someone arrived with a gas can, filled the vehicle, and Mark said everything was fine. However, once my husband got into the car to finally leave, he realized that the windows and radio were not working. Because of this, we were unable to even check the heating and cooling to see how it worked. My husband went back inside to inform Mark, but instead of addressing the issue, Mark told him hold on, made a phone call, spoke briefly to others, stated he was leaving, and walked out leaving my husband standing in the parking lot without any explanation. Before my husband could become more upset, AJ stepped in thankfully. I want to sincerely thank AJ, Alex, Ms. Hall, and Scott for stepping up and helping us through this situation. Their efforts did not go unnoticed. They worked together as a team to help resolve the issue. While we are still waiting for the vehicle to be fully serviced, AJ and Scott went above and beyond by providing us with a loaner car in the meantime. Because of them, our confidence in 518 Auto has not been completely lost, and we truly appreciate their professionalism and support.

Went there to get a pick up truck and didn't think I was going to get it but thanks to Jose (TJ)…read more,Brandon and Kendell they made it happen thanks my guys appreciate yalll.

After having been a member since 1999, I have reached my limits with your level of incompetence. In…read morethose 26 years we have filed less than 5 disputes all typically less than $100. Walmart Auto in E. City charged us for 4 tires they refused to install but took the $1254. anyway. Walmart is refusing to accept responsibility, despite proof that we never received these tires. A fraudulent charge against them was filed with Navy Fed on May 23rd. Despite my loading email after email showing we never got these tires, I have yet to receive a call back from someone in disputes. Almost a thousand dollars has been stolen from us & NFCU doesn't care either. I spoke w/someone at the CS line last night named Casey who I requested that he send an email to his boss regarding my less than satisfactory experience with this. I highly doubt that was even done. It's been almost a month. Someone has stolen my money & Navy Fed is supposed to have our back, but they have clearly drawn a line in the sand that they are on Walmart's side. I know my $52k in their bank are drops of water, but this is an ocean filled with my tears because y'all can't get it together. We are in the process of moving/retiring & buying/selling homes so that $1k can be used in a far more important way. If you value customer service, take your money somewhere else. We will be doing the same soon as we're settled in our new home. Thanks for nothing.

Horrible branch- service is lacking and workers inexperienced always having to call someone for…read morehelp. Manager is rude and he lacks leadership. Nothing gets resolved

one year ago I was a customer with Fast Auto Loans, I had an emergency I had to deal with, well 14…read moremonths later life happened again! decided to shop closer to my job time and time was not on my side, so I decided to go on again this time on my off day, PEOPLE HEAR ME LOUD AND CLEAR i was looking for that professionalism that i received from Lisa it was my first time doing a title loan and when i walked in she made me feel like a family member. what really made me at ease was the way she clued in, and turned my concern into comfort not by telling me and being scripted or Robotic, which was my experience with other companies the tone was get her in AND OUT ugggg!! with Fast Loan Auto and Ms Lisa my experience was nothing but sincere,and concern about me getting my needs met she made sure I knew she was happy to assist me and my situation, quick note i was offered and served bottled water and candy wow!!.I took out my personal time to say Fast Auto good job you got it right you nailed with it delivering a lasting impression creating a repeat customer with Lisa trust and believe the completion is there but when you have top notch customer service that is the difference and you have my business again thank you Lisa, see you very soon!!!

From the owner: Same day cash, easy monthly payments and fast approvals…read more Lots of places will give you a title loan, but at Fast Auto Loans no one knows this business better than we do. Ask us how you can get more money and easy payments that work for you. Fast Auto Loans gives you fast approvals, great service and you get to keep your car.

Leslie and the staff at imperial were above reproach. I found a vehicle for my daughter low mileage…read moreand great condition. Leslie was OUTSTANDING Her professionalism and honesty was greatly appreciated. Thank you Imperial I highly recommend this company if your looking for a nice vehicle. GO GAMECOCKS!! DARRYL Correction on the name its Kelsey..

My husband and I had the best experience at Imperial Motors! Everyone exemplified great customer…read moreservice, All the people at the dealership were friendly and caring to our needs. We have searched high and low for weeks trying to find a great vehicle and Imperial Motors nailed it. We can honestly say they went above and beyond for us and we will always remember it. If you need a car I recommend going here. You will not be disappointed!!! Mr. & Mrs. Murphy

I drove all the way from VA Beach to the DMV just to get sent back out within 10 minutes. I had to…read morevisit NFCU to clarify a few things because I've been going back and forth with them and the DMV for months but the Coronavirus really interrupted my plans entirely. Came in for some loan/vehicle title things and barely waited 2 minutes. The staff was quick, efficient and patient. I want to say a special thanks to Erica and Craig for being incredibly helpful as well. I was especially happy to see an automatic hand sanitizer dispenser at the front being a nurse and what not. Haha, if I didn't live 45 minutes away I would definitely visit again for any inquiries with my NFCU account.

This has to be one of the better locations that I have been to. Yes the parking is busy, yes it has…read morea wait, but you would come to expect that since the other locations are not as good as this one. Also the parking is terrible because there are great restaurants around this location. The wait in line even if it is a long line is max 15 minutes, the staff at this location want to assist you as quickly and professionally as possible. Keep up the awesome work, this is definitely our home location and love it!!!

I bought a car from Casey Honda seven years ago. The car has been paid off for a while on November…read more22, 2025 Auto Credit send a signal to the car to shut it off. When called Auto Credit spoke to a receptionist. She said it was done by accident. They cannot reverse the mistake. The car has been stuck in the mechanics Bay ever since then I've been getting ran around for days now the car still not will not crank up. I have some lawyer up up buyers beware of the shady ass company

DO NOT FINANCE your vehicle through Casey Auto Group, Inc. "Auto Credit of VA", same owners in…read morehouse Fi, they used my name and allowed another family to purchase a car in my name , then took me to court to collect with there inhouse lawyers using a wrong address, Legal monopoly. Don't trust them.