I want to start by saying that we have been dealing with 518 Auto for years, and it has always been…read moreour go-to place since they first opened. We have typically worked directly with Kyle, the owner, especially because our children drive these vehicles and he truly values safety. This time, however, we worked with Mark. Things started off well. I made it clear that the vehicle was for my son, and initially, Mark seemed attentive. He even asked for a Yelp review while I was signing the paperwork, but I prefer to wait until the entire process is completed before leaving a review. Unfortunately, after the paperwork was signed, the experience went downhill. The vehicle needed servicing because the battery would not start. Mark informed my son that a part had to be ordered and that the car would be ready on Monday or Tuesday. Monday passed, and on Tuesday (1/13/26), Mark texted my son stating the vehicle would be ready at 1:00 PM. When my son and husband arrived on Tuesday, things became frustrating. They were told that the temporary tags Ms. Hall had prepared were misplaced. My husband also noticed that Mark seemed more focused on selling cars to other customers rather than assisting the customer who was standing right in front of him. It felt as though my son and his vehicle were no longer a priority since the paperwork was signed. When the car was finally started, it became clear that there was no gas in the vehicle. Mark continued running the car despite this and stated he was too busy to get gas, yet the car could not be moved off the lot. The car eventually ran out of gas right there. Mark then said he would send someone to get gas. After waiting for some time, someone arrived with a gas can, filled the vehicle, and Mark said everything was fine. However, once my husband got into the car to finally leave, he realized that the windows and radio were not working. Because of this, we were unable to even check the heating and cooling to see how it worked. My husband went back inside to inform Mark, but instead of addressing the issue, Mark told him hold on, made a phone call, spoke briefly to others, stated he was leaving, and walked out leaving my husband standing in the parking lot without any explanation. Before my husband could become more upset, AJ stepped in thankfully. I want to sincerely thank AJ, Alex, Ms. Hall, and Scott for stepping up and helping us through this situation. Their efforts did not go unnoticed. They worked together as a team to help resolve the issue. While we are still waiting for the vehicle to be fully serviced, AJ and Scott went above and beyond by providing us with a loaner car in the meantime. Because of them, our confidence in 518 Auto has not been completely lost, and we truly appreciate their professionalism and support.

One star because I can't rate it zero stars…read more I purchased a 2005 Prius a week ago do $4,000 + $1,000 in fees (including a $999 processing fee) and after driving it for a few days: - I had to oil the car - The check engine light and Prius triangle light (Master Warning Light) came on, which indicates a serious issue needing immediate attention I took it to a mechanic to read the codes, and he said the dealer probably wiped the warning lights before selling it (codes: p0a1b and p0420). Then I took it to the Toyota dealership for diagnostics ($208), and the initial repairs will total $4,500 -- and then they need to check out the hybrid system after! The costs for repair are way more than the cost of the car!

We had to pick up a replacement debit card. When we walked in we were greeted. The transaction took…read moreless than 10 minutes, and we left with our new card. The staff was polite and the lobby was clean. There's plenty of parking out front and 2 atms outside also. This location doesn't have a drive thru. They're behind the Wawa on Military Hwy.

In and out in five minutes from the teller for a cash deposit. On a Saturday you might not expect…read morethere to be five tellers at the counter half an hour before closing but there were.

Navy Federal is always a pleasant experience and this recent visit to a new location, was no…read moredifferent. It's super easy access right off the highway and they have plenty of parking and a large drive-through. The building isn't as nice and new as some of the others I've been to, but, I was on this side of town and running errands so this is it. I checked in, no line or wait, and was able to quickly fill out the paperwork I came to fill out to update my accounts and discuss a few other items. In and out and easy as pie. Staff were attentive and friendly, as always.

Absolute best Credit Union in every aspect. Great customer service and they really look out for you…read moreso you don't make any bad financial choices.

Leslie and the staff at imperial were above reproach. I found a vehicle for my daughter low mileage…read moreand great condition. Leslie was OUTSTANDING Her professionalism and honesty was greatly appreciated. Thank you Imperial I highly recommend this company if your looking for a nice vehicle. GO GAMECOCKS!! DARRYL Correction on the name its Kelsey..

My husband and I had the best experience at Imperial Motors! Everyone exemplified great customer…read moreservice, All the people at the dealership were friendly and caring to our needs. We have searched high and low for weeks trying to find a great vehicle and Imperial Motors nailed it. We can honestly say they went above and beyond for us and we will always remember it. If you need a car I recommend going here. You will not be disappointed!!! Mr. & Mrs. Murphy

It's give and take for service at a Navy Federal. This one…read morewas good. Navy Federal sucks for helping enlisted customers.

While in the area, I needed temporary checks for our account. Found this Navy Federal branch…read morenearby. They took care of our financial needs quickly and courteously. Great service level overall. What really caught my attention was this NFCU branch's attention to customer & staff health and safety. Staff at the door to direct traffic, making sure customers maintain social distancing. A staff person dispensed hand santiser to each customer entering the lobby. The person asked customers what services they required. If a customer needed a credit union officer's services, the staff person took the customer's phone number so the customer could wait in the car until the officer was ready. If a teller could handle the customer's needs, the customer went in when social distancing allowed. Blue tile markings clearly indicated distances. When I got to teller, I saw a tape fence made sure the teller were six feet or so apart. Between us, a little table with a PIN pad and a tray with a pen. Nicely set up. I don't know when I'll be back in the area, but I now know where I go for my credit union services.

SCAM, SCAM, SCAM…read more That's all you need to know. They will scam you. They love to prey on the young and military people who don't know anything yet about buying a car and will give them vehicles that will break down and have tons of problems for a ridiculously high price.

The sales people are predators on young military personnel. They tried to trap my son into…read morepurchasing a vehicle that he could not afford. Luckily he called us and we explained to him the sales tactics these jerks were using. They even flashed him a fake military ID to make him think they were trustworthy people. Until he decided that he didn't want to go through with the sale. Then they started to harass him and belittle him.

My account was compromised and navy keeps telling me they need verification. It's an old account I…read moredon't use and they let someone who wasn't me get a credit card. I'm trying to fix it after they submitted fraud report they said I had to talk to security for verification. I was on hold for 3 hours! I gave called 4 times abd they won't get this fixed im being compromised and they expect me to be on hold over 3 hours! Not okay! No one use them!

I've been a Navy Federal member for about 5 years now, and I couldn't be happier. The level of…read morecustomer service here is outstanding. While a majority of my banking is done online there have been a few times where I needed to come in and have a member service rep assist me. I needed a small personal loan and Jessica helped me. She was THE BEST. She was very sweet and personable. I loved how she walked me through the loan process and answered all of my questions. It's people like her who make me want to be an NFCU member for life.

Great service cars are well taken care of and the salesmen/women are the best! They will work with…read moreyou and make sure you leave with a smile

Friendly, quick, and clean. I used online to schedule appt which was easy and had suv inspected in…read more35 mins.

This has become my go-to spot for state inspections. Both times I've called, they were able to get…read moreme in immediately. They had my car in the garage within minutes of my arrival and back out with my new sticker in less than 30. I honestly wouldn't share any of this info online for fear of them getting too many additional customers - LOL - however, the employees here have been super friendly and highly efficient and deserve recognition. I have no doubt, based on their very apparent high level of care, that should I have any mechanical issues in the future, they will be my first phone call. Update: I unknowingly left my yeti in the waiting area and they called me to let me know they had it stashed safely for me to come grab it. Much appreciated!!!