Gary is the best!!!! Quality and fast work, fair prices. Do yourself a favor and check Osband out!read more

A good friend recommend Osband Body Shop. said he would do a good job. He was wrong they did a…read moreexcellent job. It was probably a minor job, but to me it was major. The paint match was incredible. I would never use anyone else.

Frank and his son run this business themselves and offer great service at really decent prices. Low…read moreoverhead means low cost and 33 years experience means he diagnoses and repairs quickly and accurately. The most important attribute any mechanic and shop owner can have is honesty, meaning no unneeded repairs or insane markups on parts. This is what I appreciate most about Frank and Sunny Day.

They changed my rack and pinion and guaranteed it will stay for life long. Well, it stopped to work…read morein 3 months. Then they say: it isn't our fault, we don't make the part. ...THEN WHO CHOSE THE SHITTY PART and GUARANTEED IT.

Long story. Terrible customer service. I've never been so enraged at a business. My insurance sent…read moreme here after a crash. The shop did not disclose that damage had been done to the muffler because the insurance would pay for the muffler but not the pipe. But they didn't offer the option to pay for the pipe myself until I drove the "all fixed" car for three days and realized something was wrong with the muffler. Everything went downhill from there, with a whole day wasted when they were supposed to fix the muffler but didn't get the parts to do it. The staff was surly and would not use my correct name. The manager argued with me about my experience when I complained and tried to gaslight me about what happened. Don't go here!

Derrick and staff were awesome , good price!!! and service ! Highly recommend! Dropped the car off…read moreat 10am ready by 11am ! Thank You !

That's my third time doing business with Gerber collision. They are absolutely amazing from the…read morefirst time you contact them, getting an estimate, scheduling the work and getting my vehicle back so quickly. Everyone there is very professional, very compassionate with your needs, and extremely accommodating. I would highly recommend them for your repairs.

I was in a hit and run on the interstate and my insurance referred me here…read more When I picked my car up, I noticed the plastic mirror cap was missing. I was told the part was on back order and they would call me back in when the part came in - I was fine with that. But if you zoom in, you will see a little chip of plastic missing. This was not noticeable until the cap was placed on (see other img). When they put the cap on, I asked if they could get me a new non-chipped plastic piece. The reply I got was "It was probably a rock that hit your car while you were driving, which is common. We cannot replace that for you." I definitely would have remembered a rock hitting my newly repaired vehicle. This chip definitely happened in their care. I also noticed my gas cap felt very abrasive. It looks like the gas cap had been dragged across concrete on the inside during disassembly (see img). I also noticed my window tint was damaged. I figured it got damaged during disassembly as well. When I called about it, they tried to deny responsibility, but eventually agreed to fix it. The first date was my fault - I wrote it down in my calendar wrong. I called them and rearranged to bring it another day. I dropped my car off and it sat for a few hours before the tint shop was closed. So we rescheduled. That next Friday, I took my car back at 8 AM, and while I waited for my friend to pick me up, I decided to do a walk around of my car. I didn't see any new damage. My friend arrived and I left. A few hours later, they called back and said that my car couldn't be taken care of that day and that I had to reschedule again. At this point, I asked for the contact information of the window tinting shop and arranged it myself. When I walked back out to my car, I noticed a little tiny dent on the driver side rear door. I should have walked back into the building immediately to point it out, but I was just tired and frustrated and wanted to go home, so I drove home to take a closer look. When I did, it was definitely a new dent and not a trick of the light. I called them immediately and told them about it. I asked if they could use their camera system to see who hit my car, and they said they didn't have access and needed to wait for the manager to arrive on Monday to review the footage. On Monday I take my car to the window tinting shop directly. Afterwards, I call Gerber back and ask about the results of the footage. I was told that the cameras don't record that long and that the footage has been deleted. WHY wasn't that ANTICIPATED and the footage SAVED THE DAY I REPORTED THE DAMAGE? I told them I don't blame them for the damage in that I don't believe they crashed my car, but since the damage occurred in their care, I would appreciate it if they could use their tools to pop it out. They told me to come in and they will see what they can do. I drive there as soon as my car is done at the window tinting shop. The manager comes out and I point out the damage. She said that the damage could have been anything from a rock to a shopping cart, and they have no idea I didn't drive the car away and damage it myself, then come back asking them to fix it. How dare she? I called the DAY it happened! I asked why they didn't save the footage the day I reported it if they knew it would be deleted. She said "We just can't do that. And honestly, this car should have been totaled. I have no idea why it got repaired. I'm not putting any more money into this car. And again, we don't know if this damage happened here." Looking past her disrespectful tone and dismissive comments, I again said "I'm not blaming you for damaging my car, but I know for a fact the damage happened in your care. Can you guys get the dent out just as a courtesy?" And she said that "we don't do that. That would be another 3rd party scheduled 4 months out and it would be $150 and I'm not going to do that, this car should have been totaled and I'm not putting anymore money into it." This is what pissed me off the most. No accountability. No respect. No empathy. I am done with Gerber Collision and I could tell from her tone, they are done with me. July 20 Update: The manager did reach out offering to fix my dent in an email, without an apology for her disrespectful tone. But now I have a new issue. I told Gerber that I heard a loose plastic noise beneath my car the first time I went back in June. They told me "we didn't go under your car, it wasn't us." This past weekend, I was driving on the interstate when my driver side (repaired side) inner fender fell onto my wheel. I thought my wheel popped at first because of the loud popping noise and black pieces flying out. Turns out I was right. Gerber forgot to secure the inner fender. I am now paying $40 out of pocket for the replacement part and I will do it myself so I know it is done right. I am sure they will deny responsibility again and try to gaslight me. Pictures added. I am pissed. Updated from 2 stars to 1.

Amazing amazing shop! Great people to work with, honest and straight forward. Accidents are…read morestressful and a pain but Joe made this a worry free situation. While I was waiting for my car I over heard them working with other customer and think they're doing a fantastic job. I would recommend stopping in and seeing what they can do for you. You don't find very many honest shops like this!

Big big big shout out to Joseph Laird and the rest of the team at Driven Collision! The service…read morethat had was affordable and fast. They even put extra service into my vehicle and I would recommend Driven Collision to everyone!!! Thank you so much Driven Collision!!!

From start to finish we had a great experience at LaFontaine & especially with Liam…read more It was our first time buying from this dealership and it won't be the last. So professional and top notch!!!

I took my car there. They have my battery under the hood replaced. They charge me $1015 for a…read morebattery that cost $464 and the labor to put that battery under the hood cost $473 plus some miscellaneous charges which were not listed on the invoice what those charges were but the total was $1015. They took advantage of a woman and they even admitted it after I complained, but yet they don't do nothing to make it correct. NEVER EVER GO TO THIS DEALERSHIP!!!

Salesman Experience- Michael was very accessible and…read moreprovided me with a great buying experience by addressing all my concerns. He displayed an excellent sense of professionalism by continuing to keep me updated and informed throughout the entire buying experience. He is a very humble person that easily develops a trust relationship with his customers. Dealership Experience- Michael and Simone were on par when it came to any questions and concerns that I presented to them during the purchase of my vehicle. The dealership is family owned and operated by the Badawi family. This brings a sense of dedication to the sales experience because it is a direct reflection on them.

Motorcars is by far the worst dealer ship to buy cars from the owner is a rip off and tells you he…read morewill fix your car the right way when all they do is put used old worn out parts back on vehicles and there body shop will paint cars but not put the supports and all the parts back on that they need to for your car to be safe motorcade frauds the state by only paying his employees 14 hours on a direct deposit and the rest in cash so he doesn't have to pay taxes on all of it imagine what he's doing to your deals when buying cars motorcars is not a good dealership at all

I live in California and found RMB after a generic search. After reading the reviews I decided to…read moretry them. My daughter lives in Okemos. WOW! My daughter's car was towed in for an evaluation and I got a call from Rod the co-owner of RMB. Not only did he tell me what he thought was wrong with the car , but he said it in a way I could understand it, and quoted me a great price! I am an educated, professional woman, but I know nothing about cars and I am sick of auto repair places that tell you something that you can't understand and get condescending when you ask them to explain (" it's OK little lady I'll take care of it")....and dealers are cost prohibitive. When I told Rod I appreciated the fact that he explained everything in plain English that I could understand, he informed me that his wife Maria (the other half of RMB) was responsible for that. Maria made him call back a client and explain after she overheard him on the phone with the woman. Thank you Maria. So to get to the point of this review....I like this couple, the repairs are a reasonable price and very good. I walked out of the shop and felt as though I had been treated fairly.....and not taken for a ride. If you are anywhere close to Lansing and need an auto repair shop try this one, you won't be disappointed.

Took my car in because the rear shocks were blown out, and RMB was able to get replacement parts…read moredelivered, and installed on the same day, at a very competitive rate. I'm going back next week for a windshield replacement and an oil change, and I couldn't be happier. They even offered to pick me up and drop off my car. A+ service.

My experience was amazing here. Mitch is incredible at what…read morehe does. He was able to find a recycled door, same color, and ordered it ahead of time so it'd be ready to go when I dropped my car off. He was creative and resourceful in order to save me the most amount of money. Honest and communicative about the fixes he was doing! And my car was done expediently Thank you C&T

C&T did an amazing job at fixing my truck after hitting a deer. They made it look better than when…read moreI first bought it. I highly recommend them as they do great work in a timely manner and they're great people to work with. Thank you guys!

I can't speak for the the place in it entirety, but if it's anything like their parts department,…read morestay away. The guy behind the counter has a major chip on his shoulder for starters. Another thing is he seems to have an extremely low frustration tolerance level... everybody there does. I guess that's what's to be expected when you wake up one morning and realized the American auto company you work for basically sells and manufactures foreign automobiles - and that's what we've got, a made-in-mexico Yukon. You could paint the entire vehicle to look like an American flag, it's not going to take away from the fact that it wasn't manufactured or made in America. It's a foreign automobile, thru and thru.

This is for the Collision Center. Bad at communication and estimating days of work. Actual work…read moredone is fine.