awhile back they did a repair after hitting a deer with my jeep, since then my air bag light was…read morecoming on, I refused to take it back to them because I had a bad experience with one of their inside write up personal, so I took it to Champion Chrysler and they said it looked like the work on the air bag was not done correctly and possibly not replaced and the wiring harness still had evidence of damage, now I'm trying to get AAA to work with Champion to correct the problem. Thanks Driven but you probably just cost me another $2000+ out of my pocket.

Amazing amazing shop! Great people to work with, honest and straight forward. Accidents are…read morestressful and a pain but Joe made this a worry free situation. While I was waiting for my car I over heard them working with other customer and think they're doing a fantastic job. I would recommend stopping in and seeing what they can do for you. You don't find very many honest shops like this!

Went in for a door ding. They fixed it so I couldn't even tell it was ever there and only took them…read more3 days. Couldn't be happier.

I'm a repeat customer. All previous visits were for insurance work. This one was minor and…read moreout-of-pocket. Previous visits were five-star experiences; hence my return today. The repair work was done timely and correctly, but the initial $342 estimate ballooned to $548, and I had no prior warning, either at drop-off this morning or via phone when I spoke with shop personnel twice after getting an estimate and before today. their explanation - weird part, quoted wrong price, blame Ford for using a prior-year part - didn't satisfy. They admitted that they should've called but all I could get from them for my displeasure at the surprise 50%+ increase was $50 off. The miscommunication is more forgivable than the nonchalant attitude of the two employees I dealt with. I won't be back.

Highly recommend this place. Had paint work done on my 63 Plymouth Belvedere. The staff did a great…read morejob repainting the engine and engine compartment. Had a few issues that were promptly addressed and corrected. the Owners are delightful to work with and the staff know what they are doing. i was very impressed and give the owners a lot of credit for creating a wonderful and refreshing work environment .

These guys know what they are doing! If you wanna get the right people to fix your car in Lansing,…read morego see Tyler at AW Collisions. Thank you guys for the help! If you are ever in a wreck and need help, go to AW.

My experience was amazing here. Mitch is incredible at what…read morehe does. He was able to find a recycled door, same color, and ordered it ahead of time so it'd be ready to go when I dropped my car off. He was creative and resourceful in order to save me the most amount of money. Honest and communicative about the fixes he was doing! And my car was done expediently Thank you C&T

C&T did an amazing job at fixing my truck after hitting a deer. They made it look better than when…read moreI first bought it. I highly recommend them as they do great work in a timely manner and they're great people to work with. Thank you guys!

I live in California and found RMB after a generic search. After reading the reviews I decided to…read moretry them. My daughter lives in Okemos. WOW! My daughter's car was towed in for an evaluation and I got a call from Rod the co-owner of RMB. Not only did he tell me what he thought was wrong with the car , but he said it in a way I could understand it, and quoted me a great price! I am an educated, professional woman, but I know nothing about cars and I am sick of auto repair places that tell you something that you can't understand and get condescending when you ask them to explain (" it's OK little lady I'll take care of it")....and dealers are cost prohibitive. When I told Rod I appreciated the fact that he explained everything in plain English that I could understand, he informed me that his wife Maria (the other half of RMB) was responsible for that. Maria made him call back a client and explain after she overheard him on the phone with the woman. Thank you Maria. So to get to the point of this review....I like this couple, the repairs are a reasonable price and very good. I walked out of the shop and felt as though I had been treated fairly.....and not taken for a ride. If you are anywhere close to Lansing and need an auto repair shop try this one, you won't be disappointed.

Took my car in because the rear shocks were blown out, and RMB was able to get replacement parts…read moredelivered, and installed on the same day, at a very competitive rate. I'm going back next week for a windshield replacement and an oil change, and I couldn't be happier. They even offered to pick me up and drop off my car. A+ service.

The team at Barnum & Tenny were lifesavers for us -- we were traveling home to Ohio from a family…read moreholiday, got in an accident, and had to leave our car w strangers for the repairs. Todd was a wonderful partner -- friendly, concerned, and always proactive in communicating. The car came back to us in pristine condition - very clean, and they did beautiful body work. Highly recommend.

Best mechanics in town! Colton made a miracle happen and fixed my 2007 VW Beetles door lock system…read morethat no one else could fix! Martin in customer service is excellent at keeping you posted as to when your vehilcle will be ready for pickup. Highly recommend!

That's my third time doing business with Gerber collision. They are absolutely amazing from the…read morefirst time you contact them, getting an estimate, scheduling the work and getting my vehicle back so quickly. Everyone there is very professional, very compassionate with your needs, and extremely accommodating. I would highly recommend them for your repairs.

I would give zero stars if possible! By far the worst repair experience I have ever had. This…read morelocation struggles to keep employees and is not afraid to share it, this seems to be their go-to for the reason things are so terrible. It started when I took me vehicle in for the insurance estimate (trip #1 to the shop), the adjuster was adamant that I scheduled when to bring it back as they were already scheduling out so far. I was hesitant due to our extra vehicle having an issue but I scheduled anyway, he said if anything changes to let them know. I took my vehicle on the scheduled day March 25, 2026,(trip #2) go in to drop it off and they do not have me on the books and never ordered the parts. Schedule again to drop it off for April 3, 2026,(trip #3) this time I was able to successfully drop off my vehicle. They call me April 22, 2026(trip #4) and tell me my vehicle is ready for pick-up, I work in Battle Creek, so I hurried home at the end of the day grab my husband and head over to get it. It was about 15 minutes before they closed, I had not really been home and just wanted to get there so I didnt look it over (I have also NEVER had an issue with any of the other repairs I have had done elsewhere). When I got home I actually looked at it, it was terrible work. There were parts ripped and just sat back in, things that should have been repaired weren't, gaps with over a 1/4" difference from side to side (I measured them) and gaps that were just entirely too large. I called the next day and took it back (trip #5). I was told there is no longer a manager at that location and dealt with the "acting manager". He looked it all over, took into the back to make some of the gaps better and tried to get us to "meet him in the middle" on some of the issue. He then said he would get everything ordered and call us the following day. After a month of not hearing anything I called then again, was informed I would have to bring my vehicle in AGAIN for the issues to be looked at as that person was also no longer employed and there was a new manager. Finally, I was able to take me vehicle in again on June 19,2026 (trip#6) yet the manager was not there. I informed the employee that I would not be leaving without a list of the repairs as I would not be doing this step a 3rd time. He was utterly dumbfounded as to what I was asking for! The manager called me the following Monday June 22, 2026 to discuss the issues with me and told me he would be ordering the parts and would call me "tomorrow". I called again July 16, 2026 as I still had not heard anything. As I sit here almost 3 months now from when I initially picked up my vehicle (just short of 5 months from my accident) my vehicle is still not repaired correctly and I do not have a timeline as to when that will occur, I do know I will still have a minimum of 2 more trips to this shop for this one repair!

What an awesome experience at Tripps Collision! jimmy kept me updated the whole time, paid…read moreincredible attention to detail, and delivered a beautiful paint finish. The friendly service and convenient loaner rental made the whole process smooth and stress‑free. Definitely recommend them.

Refused to help. Can't help the damage was higher yet someone did repairs Tripp's blew gallsread more

I can't speak for the the place in it entirety, but if it's anything like their parts department,…read morestay away. The guy behind the counter has a major chip on his shoulder for starters. Another thing is he seems to have an extremely low frustration tolerance level... everybody there does. I guess that's what's to be expected when you wake up one morning and realized the American auto company you work for basically sells and manufactures foreign automobiles - and that's what we've got, a made-in-mexico Yukon. You could paint the entire vehicle to look like an American flag, it's not going to take away from the fact that it wasn't manufactured or made in America. It's a foreign automobile, thru and thru.

This is for the Collision Center. Bad at communication and estimating days of work. Actual work…read moredone is fine.