After checking around for a windshield replacement on my previous car about 6 yrs ago , I chose Auto Glass Worx not because it was the cheapest or the closest but because of customer service. The location is far from me in Mississauga ( I am in North York ) and their prices were comparable, not cheap and not expensive. Their politeness on the phone and explanation of how their services worked was what attracted me to their shop. I don't remember reading of their positive reviews at the time but reading them now makes me nod in agreement with the current positive reviews. Since the business has been around since 1994, I probably saw the positive reviews at that time. The very positive reviews along with their phone customer service helped me to decide to go there for my first visit. At that time, I experienced quick service, waited a couple hrs in a very comfortable waiting room replete with refreshments, wifi and a tv, just like being in your den at home! So yesterday when my back windshield cracked into million pieces in a freak incident, I had no hesitation in calling them for a replacement. In my return visit yesterday, their customer service was again superb and I found it had not deteriorated in the years since my first visit. In being asked to post a review, I was happy to add my opinion to the rest of the reviews. read more

After asking all my coworkers, friends and family if they knew of a reputable windshield repair shop to get my 2015 Dodge Grand Caravan's windshield replaced I realized that nobody was happy with where they had gone except for one coworker who had been to a place called Auto Glass Worx. I took to the Internet and also found reviews on Auto Glass Worx on Redflagdeals. Skeptical of online reviews I gave them a call anyway based on my coworker's first hand experience with them. I spoke to a friendly guy named Kenneth who quoted me a great price for the job. Long story short, the appointment was made the very same day. He picked my vehicle up (from my work place) and had the job done and my van returned before I left for home. I can only assume the quality of the installation was excellent as I have not detected any rattling, whistling or creaking from the new windshield. I would highly recommend Auto Glass Worx if you're looking for a place to replace your windshield. Service was great and they were more than accommodating when it came to booking appointments. read more

If you need something done quick and well... just go to autoglassworkx! The owner Ken is amazing and his crew of glass specialists are knowledgeable and easy talk to. Scenario: I was driving south on the 400 a few weeks ago and a large stone hit my windshield and left a dime size hole in the windshield. I took it in thinking the worst, but Kobe/Colby (spelling??) looked at it and said, 'Yes, the chip is quite large but I can seal it!' In less than 5 minutes everything was done... I was in the shop at 9:48 on a Saturday and out by 10:05. Great group of honest people that didn't just tell me to replace my entire windshield. Thank you Ken for accommodating my schedule and squeezing in my repair on such a busy day. Thanks to the team at Auto Glass Workx... I hope I never get a stone chip or need to replace a windshield ever; however, if I do... I'm going to Auto Glass Workx! Thanks for offering coffee and Tim's donuts too!! Simply amazing people with amazing service!! Lawrence read more

Top service and follow up, if I could give it 10 stars I would. Earlier this week my wife while driving her FJ Cruiser on the 401 noticed a stone chip on her windshield, by the time she got home the small pin hole stone chip spread into a 5 inch crack. I checked around various glass repair shops including our Toyota dealership and got pricing all over the place. Only Ken responded with an explanation of what my options are including the differences between OEE and OEM glass and the gave me options and recommendations. I decided to go with Auto Glass Worx even though they are the furthest shop from my home. I was not disappointed. They delivered as they promised, their people are top notch, both professional friendly and knowledgeable. I have to say the whole experience exceeded my expectations. Auto Glass Worx dealt with my Insurance company taking all the hassle away. Their pricing was competitive and fair. I highly recommend Auto Glass Worx!!! read more

Ken was amazing to deal with. He replaced my windshield on my BMW M235 and kept me in the loop from the time I called to when the job was done. He explained the entire process of making my insurance claim and made some recommendations to the type of glass available with no pressure to sell you any specific type. Waiting area is spectacular - there are snacks/drinks for you as well as a TV with tons of movies to watch. He also helped me re-install my hardwired dash cam to the new windshield. Ken was very accommodating as well. I showed up a little past my appointment time (when they normally close) due to work commitments and he was still able to install my windshield - no complaints. I would highly recommend going to these guys for all your glass needs as they are very knowledgeable, professional and just a pleasure to deal with. I will not hesitate to come here again. read more

Ken is the best guy in the business. I refer him and his team to all my friends and family because he is that great. Very nice guy that looks after his customers first, and always has a big smile on him. The shop is situated near Tomken and Courtney Park really close to Princess Auto. Ken's pricing is very good and always gives good advice oh the different options of windshields and glass that can fit into your budget needs, but the material he uses I noticed are all OEM grade manufactured for the car companies but just isn't stamped with the brand of vehicle on the windshield. All the products that he uses are of the highest quality and does not skimp on material. His team members are very professional, knowledgeable and courteous. No matter small or big damage Auto Glass Worx will always be my go to repair shop for cracks and chips for myself or family and friends. read more

A life saver is the best way to describe how Ken went out of his way to help us out on what had to be the coldest day of the year. I didn't know how right the employees of Toyota were when they told me that Ken was definitely the right man for the job when I explained my back window had exploded with the extreme frigid temperatures. Not only was Ken empathetic and professional to my situation, but he came back to re-open his shop well after business hours to help us out on a long weekend. He handled my problem in about two hours and it seems like nothing ever happened. He was very knowledgeable in what he was doing and very patient to explain what he was going to do and why. Hands down, awesome service and I would definitely recommend to anyone requesting a referral. read more

I was away for a long weekend and driving on the Metropolitan in Montreal when I hit a massive bump in the road, cracking my windshield. I sent a request for a quote, not expecting to hear back until after the long weekend. Instead, I heard back from Ken within hours. Very reasonable price for an OEM quality glass - PGW brand in my case. Went in a couple days later to get the glass installed. Very professional and efficient shop - Ken explained the entire process to me and kept me updated as he made the replacement. Was in and out in a couple of hours. Ken and his team also reinstalled my dashcam, 407 and EZPass transponders on the new windshield, which was above and beyond what I expected. Highly recommend and have already sent a few friends in his direction. read more

I have worked in the automotive industry for over 40 years in which I have had dealings with many other automotive industry workers but never have I has such excellent service! Speaking to Ken and his team was a pleasure. They were professional, courteous, knowledgeable and went above and beyond to ensure that I was happy with their service. The Mississauga location is clean and easy to get to. I would easily highly recommend Auto Glass Worx to anyone ... family, friends and associates and feel secure knowing that I sent them to the best auto glass professionals. I will continue to trust my own personal car with Ken and his staff. Thank you Ken for the top notch work! read more

Spectacular service! Ken really knows how to take care of his customers. A nice lounge area with WiFi to wait, while his crew expertly installs new glass onto your car using proper brand name materials. He has 2 techs do the install so that the adhesives is squished evenly. A lot of repair shops skimp on this, but Ken doesn't cut corners. They do house calls too, but I had to visit the shop as the weather was too cold for the adhesives to cure properly. The price was super competitive, especially since he was using real OEM glass, not the cheap China imports. As a testament on how good they are, I drove from Scarborough to Mississauga to get my windshield done. read more

It's rare these days to find a an automotive shop where business is conducted on the basis of honesty and ensuring the customer is happy with the final product. I am very happy to say that Auto Glass Worx is one of these businesses. I had Kenny and his team replace the windshield of my 2013 Hyundai Santa Fe. You can really tell that his guys take pride in their work and ensuring that they perform a quality job. Everyone at Auto Glass Worx conduct themselves with integrity and providing a superior product and customer experience. Auto Glass Worx is the only place where I will bring my windshield for repair or replacement. Thank you Kenny & Roy!! read more

All I can say is WOW. I contacted Kenneth, via the Autoglass-worx web site and he responded immediately. Took my info and gave me a great price. All the arrangements were made via text/cell. Due to my work situation I was able to drop my car off before they opened, very convenient and they worked on my car. Was done before I expected. Lots of great communication back and forth. Payment was arranged and they gave me a few great options. Best part is they dropped my car off with the new windsheild at my workplace. WOW talk about customer service! I recommend Autoglass-worx to everyone, thanks Ken for your outstanding work and customer service. read more

I am here on vacation from the states and a truck threw a stone and cracked the windshield on my new car. Ken and his crew were amazing and fast. They came to where I am staying and I think they were done in less than an hour to replace my windshield. And they were also very knowledgeable and personable and didn't mind us asking questions as they went along. And gave me everything I need to turn into my insurance company for full reimbursement. It was an excellent experience and I would certainly recommend them to anyone. Thank you guys for the awesome job you did. read more

I reached out to the shop after a truck shot a stone/rock that put a chip in my windshield. After calling to request assistance, I was shocked that Ken, the owner handled my call. Simply asked me to go by his shop and that he would take care of it all for me. I was blown away. I was in and out in less than an hour. They charged my insurance company based on my policy/binder number and away I went. Thank you Ken and team, I will certainly be back again and refer you to all of my friends and family moving forward! Frank read more

Great service!!! Ken is very knowledgeable and helpful. I would recommend this place to a lot of people. He also helped me with other work I needed for my car and recommended great places and they also helped me out alot because I said Ken referred me. Also its not about taking your money at this location he just wants you to have a good workmanship and guves you all the details needed even if they are not doing the Job. There is also a warranty which alot of places do not provide. Regards Felicia C. read more

Ken did a windshield for me last year. He was recommended by a colleague and and did not disappoint. Fast and efficient the process was smooth...while enjoying a movie and beverage in the waiting room. Ken emphasized if there were any issues like a stone chip in the future to come by for a complementary repair, which happened today. Faneeza had both chips repaired in no time and me back on the road. If you need windshield service, Ken and team are who you want! *Scarborough, Ontario read more

I am really impressed with Autoglass Works I called the Saturday and I know that they close at 1 Pm and I ask the to wait for me till I I come at 3 Pm They wait for me as well the welcome me with a smile and replace my Sienna front windshield in less than one hour Ken show me all my options and explain to me how they do the job. The price is fair and the quality of the job is amazing. I highly recommend them to anybody need these kind of jobs with confiden God job guys read more

What can I say....Professional staff. Friendly service. Definitely know their job...Their office does not look like any Glass shop that I've been to. Decor is nice, Movies to watch on a flat screen while you wait. The owners office looks better than my real estate lawyers office. The owner Ken took time out to give me advice on type of glass to get on my car. He made sure I was satisfied from A to Z. I definitely recommend this place over anywhere else. read more

Replaced the front windscreen of my 2011 Camry. Kenneth was very professional and thorough. Explained to me over the phone how to determine when a replacement is needed versus repair. Made the appointment. Showed up at this workshop. Work started almost immediately and completed on time. Got a great price from Kenneth so didn't feel the pain in the wallet. I will definitely return to Kenneth if I run into another windscreen replacement or repair job. read more