I hate being lied to. Not that I haven't lied, but all the same I hate it - especially when…read morebusinesses lie to customers. I had my EMISSIONS done in October of last year at this place. I have the certificate (I keep copies) to prove it - but I don't need it, because one of the Yelp pictures confirmed this guy's lie. A couple of weeks ago I went back to get it done for this year. The manager, owner or whatever he is is acting like he is Tupac or something. All these young ladies are riding up, flirting with him - it was a very different place from last year. All the older guys that were working there seemed to be gone. It has become... ghetto. But I just wanted my emissions done. So when i could finally tear him away from his flirting, the young Black man who runs he place tells me not only do they not do emissions, they haven't done them in two years - a f*****g lie right to my face - and WHY? Why did he need to lie to me? What did that gain him? Did it matter so much that he couldn't just say he cannot do them anymore? He told me they took their machines away two years ago - but I was there in October, so how did he do my Emissions test? With his mouth? So I went up the street and had my emissions, plus three other things done there instead. I was so disappointed because last year the place was so professional, and now it's so ghetto, I wouldn't leave a broke shoe there, never-mind have my car serviced. And if someone is going to lie to me - at least make it a lie I have to think about, not some juvenile, stupid lie that insults my intelligence - as if I can't remember being there the last time I had my emissions done. That picture Yelp has can be argued with - but I have one from Google Maps dated March 2016, with the Emissions sign and sale signs. If this place can tell you a lie about something so minor, they absolutely cannot be trusted about something as important as car repairs.

I went there for an oil change. The sign in front of the building advertises $24 for an oil change…read more The technician conveniently ignores my request and bills me $47 for an oil change because he claims he "asked" me if I wanted the same thing from last time. Had I wanted a synthetic oil change I would've specifically asked for that. I get it. You guys mark up and oversell filters and system cleaners to make a buck, but don't try to get over on the customer just to make it. I appreciate one of the other employees refunding me the difference in cash ($20) but it's not about the money. It's the principle. I will not return. I go out of my neighborhood to spend my dollar from now on.

I came for an oil change and Dug was super nice to me and so very helpful. Thank you Dug! I spent…read morea little over 120 dollars.

Above & Beyond Service - Ask for Dug!…read more I can't say enough good things about my experience at Valvoline Instant Oil Change with Dug. From the moment we pulled in with our Toyota Camry, Dug treated both me and my daughter with genuine respect, patience, and professionalism and that goes a LONG way. He didn't just do an oil change and rush us out. Dug took the time to explain everything clearly, made sure we understood what was being checked, what actually needed attention (and what didn't), and never once tried to upsell or pressure us. That honesty builds trust fast. What really stood out was how kind and reassuring he was to my daughter. He made sure she felt comfortable, answered her questions without talking down, and showed a level of care you don't see much anymore. You could tell he genuinely cared about doing the job right and making sure we left safe and confident in our car. Fast, clean, professional, honest and friendly on top of it. That's rare. If you're coming here, ask for Dug. He's the reason this place deserves every bit of a 5-star rating. We'll absolutely be back because of him.

Scammed me and my man $490. Engine light still on car does not crank up still, problem still…read moreoccuring, air in the tire is still leaking never patched it. Horrible service.

I came here for an issue with my wife's car vibrating after her tires were replaced at TireMax…read more They were able to rebalance all tires and check the alignment quickly all for under $100. Great service and friendly, would recommend for auto repairs and service.

I was greeted upon arrival and offered cold water. My service was quick and they showed me how…read morenasty my filters looked. They were quick and funny'. Even found coupons for me. Definitely my go to spot. Danny was super cool!

May 22,2026.. I returned with my Tahoe and once again Eric and his team were superior. This is my…read more2nd review for the Morrow location and once again Eric and his staff took care of me with awesome customer service and I appreciated that being a female so many of these oil change try to take advantage of women. I give this location 10 stars... Keep up the good work guys... Hey guys it wouldn't let me do a new post on google...dnt know why.. so I did yelp

I came here with a suggestion from my coworker. I called to verify they could at least look at my…read morebrakes. He said come before 4 and he could possible repair them. I told him what i thought and they verified it. He quoted me a price and before I knew it they were working on my car. Things were completed in and hour or so. The rocking chairs were so comfy and Scott sells old school candy. I will definitely return. Especially since he said how cheap the oil changes were!

Recently moved to the area and needed a new mechanic. Took both vehicles there in the same day for…read moreoil changes and tire rotation for one. Scott was honest about what maintenance was due and how long I could wait for service. No pressure to "sell" me service. His prices were very reasonable and the work was complete sooner than I expected.

Came here for an oil change, not a dating service. Apparently professionalism isn't part of the…read morepackage, because the employee thought it was appropriate to give my wife his phone number after servicing her car. Completely inappropriate and uncomfortable. If you can't trust employees to act right during a basic service, that's a serious problem. Not only have you lost my business, she won't be returning either. Do better

this experience was horrible. It's usually terrible when I go but it was especially horrible…read moretoday. I asked them simple questions and they said I had an attitude, the and unhelpful and they do not explain what they're doing and they me a different price every time I go I will never go to that grease monkey again.

The service was great! I came in for issues with my alternator and they replaced it. Did a great…read morejob, offered a warranty, and found a coupon to save me money! The work was fast and o have not had any other issues!

I absolutely love the new location! It's beautiful and they get you in and out. Excited to have…read morethem in the Rex neighborhood. I will be back !

Thank you once again for being a reliable and honest mechanic!! You are timely, professional, easy…read moreto talk with and just a honest good person!! I look forward to continue giving you business in the future!!

Needed alternator replaced, oil changed, and battery tested. Quickly responded to request for…read moreestimate and got same same day service. Professional, helpful, and clearly explained what they were doing. Fair price, good service. Will definitely use again

I've been going to this location for about 4 years. The staff is pleasant and services are always…read moregreat. I was recently serviced by William and Zavad, they were very professional. I will continue returning to this location.

It's been awhile since I've been here and customer service has not changed. All has changed are…read moreprices. Definitely an increase. Marvin took care of me and Mr Andrew. Come in on a weekday no wait. Got a full synthetic and tire pressure checked. Service was quick and easy smooth and I was out of there!