I got in to a minor accident and needed to get 3 quotes. I decided to go with Alpha since their…read morequote were more in line with the cost of the replacement mirror and labor, compared to the quotes that were half the cost of their quote. I tried to work with the owner of the company that I got in the accident with and Alpha and they could would work out the payment arrangement. Big mistake. I visited Alpha for the initial quote which I received. They were going to order the part and let me know when I arrived. I went back about a month later. They looked in the system, said that there was note and he said he would have to call me back. So I left. Another month went by and I did the same thing and left with the same result. My guess and its just that, the owner of the company that cause the accident and Alpha got together and decided not to work with me. I don't know. Only my mirror was damaged after a work truck crossed into my lane and decided not to stop. I filed a police report and I should have just called a lawyer. Lesson learned. Thanks for nothing Alpha. Too much time passed and now will have to replace my own mirror and I accept my mistakes for not stay on both companies.

Service was amazing!! They showed me things I needed and repairs were done to the upmost…read moreprecision!!! Thanks alpha Auto!!! James and Dave were awesome at the front desk!! Great customer service!!!

they do okay work; but the tech there stripped my lug post on my 2019 Nissan Pathfinder SV... and…read morethey had the nerve to say it was like that...which was complete and utter bs... we had/have no issues at all and have regular maintenance... and when i asked them what they were goin to do about their mishap... they claimed it wasnt them... i cannot stress enough : we have had 0 issues b4 them.

One of my rear brakes on my truck was locking up, Carver automotive saw what was causing it to lock…read moreup and did a good job repairing it. Now I can drive my truck without worrying when I apply my brakes that my truck doesn't fishtail on the road. The reason I gave it a 4 star is I had to wait a long time because 2 of their mechanics were out. They did take $20 off for my waiting.

After nearly a year of giving this shop the benefit of the doubt, I can honestly say I no longer…read morefeel comfortable entrusting my family's vehicles here. While a few technicians have done solid work--and I want to give credit where it's due--the overall experience has been disappointing. The customer-facing employee consistently sets the tone with a "bothered" attitude, making it hard to feel heard or respected. A tire sensor issue from the original repair was never resolved, despite multiple explanations, and it still hasn't gone away. As much as I wanted this place to work out--especially being close to home--I've lost peace of mind. Unfortunately, I'll be taking my vehicles elsewhere moving forward.

I took my car in for an oil change and I sat there with my children for 2 hours. Come to find out…read morethey didn't have the correct oil but instead of saying anything they just sat there. The manager decided to be nice since they messed up and I had an appointment some where else! He offered to take me home and make sure the oil change will be done! So it all went according to plan. 2 months passed and my hood wouldn't open, come to find out that a tool was left in my hood. I called them to let them know . The lady answered the phone and said, sorry about that being the car back in. Because that tool was left in my car, my hood got stuck causing the hood release to be damage. When I went back to get it fixed. The manager Cat said, he has no memory of it and basically made it seem like I was lying! This is the worse experience I have ever had! Now I have to involve the police and lawyers because they will not fix my car, meanwhile I still have the tool! The manager that I talked to name was Cat. Also, the manager who took me home was driving his nieces suv and that was sliver but yet I'm lying according to Cat! Don't trust this place! They will mess up your car and then act like you have never been there !

This will always be my service center of choice. I've been taking my vehicles here since 2015…read more And my daughter now takes her car here. Very professional staff. They greet you by name and with a smile. They offer pickup and drop off nearby. Waiting area is clean and cozy. There's even a desk if you need to work while waiting. I've never feared being overcharged or duped into services I don't need. When I have questions, I call and they provide advice. I recommend them over and over again.

Do not go here. I had my vehicle there for almost 4 months with nearly zero communication. You…read morecan call and they will say they will call you back but they never do. Not once. Avoid this place.

This place saved my life, between getting me in last minute to dialing in my alignment these guys…read morecompletely restored my faith. Jay and Thomas are exceptional employees and Goodyear should be honored to have them as part of their team. A1 service, hands down.

Service requested check a/c, why it's not blowing cold. They find it 1/2 pound low on…read morecoolant,Instead of adding missing coolant and checking system, they want to charge for evap and fill 1 & 1/2 pounds of coolant, call it good. Then when you complain, they try to sell you a new a/c compressor because your old one is not pumping at all! Tech swears is was blowing cold when he backed it out. Tech is a liar!!!

Best experience ever. me and my sisters car broke down and we had no where else to go, so we went…read morehere, and wow the service blew us away! We thought the car wouldn't be ready for a few days, and they fixed it in a matter of hours! On top of that, we told him we would wait in the McDonalds next to the establishment and he came and met us at the McDonalds to tell us that our car was ready! Couldn't ask for better service. Happy 250th America.

You can trust them. Excellent customer service…read more Kevin took care of me and was on time.