Poor experience -- costly repair did not resolve the problem…read moreI brought my vehicle to this shop based on a friend's recommendation because it was overheating. Before they began the work, I explained the issue in detail, provided the diagnostic trouble codes, and shared what I believed was the needed repair based on the information I had. Unfortunately, the repair performed was not what I requested or what I understood to be necessary to address the overheating issue. Instead, the shop recommended and completed a more expensive repair. After they had my vehicle for at least a week, I was told that the vehicle would be completed on a certain day. I spoke with the owner, he told me to come in. I came in, and my vehicle remained on the lift with the body closed up as if it were finished for approximately two hours while the mechanics appeared to be sitting in the work area talking rather than actively working on it. They then started packing up to leave and asked me to return the next day. I did not even have a ride home. In my opinion, the repair could have been completed as promised if the work had been actively performed during that time. What also made me uncomfortable was being asked by the receptionist to leave a tip for the mechanics before my vehicle had even been repaired or returned to me. After the repair was completed, I paid approximately $1,000. Within three days, the same overheating problem returned. From my experience, the original issue was not repaired, and I was not offered a refund for the work that did not resolve the problem. I understand that vehicle repairs can sometimes involve additional diagnosis and unexpected issues. However, I expected clear communication, efficient work, an accurate repair, and accountability when the same issue returned almost immediately. Oh, and when I got my vehicle back, my battery charger was busted, as if someone took a wrench to it. Based on my experience, I cannot recommend this shop.

The service felt reliable, and the repair was handled professionally. I did have to wait longer…read morethan expected

I like how Chris is so friendly and explains everything to me before doing what needs to be done…read more I took my daughter car there yesterday and she and he was on the phone and she explained to him what was happening to her car. Needless to say it was not what she thought was leaking it was something elsewhere and he gave her w price but said if she brought the car back in two days he could get the parts and the price would be cheaper . I thought that was great service and saved my daughter nearly $200

I have been going to Precision Tune Auto car for over nine years in Decatur. They have repaired…read moreseveral of my cars. Jason and his team always go out of their way to complete my repairs on time. I recently had my front brakes replaced and also had a problem with my A/C. Honda wanted twenty four hundred to replace part of my electrical wiring. Jason and his crew fixed the A/C for only $250 and the system works fine! Jason and his crew always do a great job!

My daughter went there because it was convenient and I told her bad mistake. They tried to charge…read more150.00 for oil change and big scam and need to be shut down.

I came in for a simple oil change, and a technician said they'd check my cabin air filter. Without…read moregiving me the cost or asking if I wanted it replaced, they removed the filter and then told me it would be $60 to install a new one. At that point, I felt pressured into paying for something I didn't plan for. The lack of transparency made the experience feel pushy. Not only that, the technicians argued with me about this malpractice because "no one else has ever had this issue before". Just be aware and ask for exact pricing before they touch anything beyond what you came in for.

I received a coupon for a oil change from Champs on Hairston rd. and decided to use it. I was…read morepleasantly surprised, there was no wait, the waiting room was quiet and clean. They did a 23 point inspection and toped off my fluids and informed me of items that I need to keep in mind. They did not suggest any extra services that I did not need. LaShawn, the manager was very professional and knowledgeable of my questions. I will be happy to go back and give them repeat business! Thank you Champs for a great job.

The service was great and I like where the location is at. Custom is good Quality service. And…read morethe coupon is a great idea because it help when you can afford the other company higher price and not get the service at they offer. Stay in our community we need your sery.

I went in for an oil change and Greg and Marquel provided fast, friendly service! Thank you and…read morekeep up the great customer service! It is appreciated!~

They opened 20mins late than told me I had to wait an additional 20 minutes for the computers to…read morecome up and it wasn't their fault!!!!!! REALLY ! But it was their fault they opened LATE. I told him that this was about to make me late for all my other appointments today and he told me he could take off $10 ! What's $10 on a synthetic oil change. Jiffy Lube is not the cheapest oil change company out here but I pay the higher price for the quality and promptness . Customer service is also important and today I was FAILED . ***UPDATE*** So now he's saying he can't even honor the $10 off he stated to me because I purchased a Groupon !!! SMH No credit on my account for next time nothing. JIFFY LUBE # 427 I've been loyal to be but today y'all left a BAD. taste in my mouth. SMH .....

Came in with a flat tire and Blue was a great help and got me in and out in a timely fashionread more

Stopped in at this Mavis after picking up a rental vehicle with tire pressures all over the place…read more I appreciate the free air machines they have at Mavis shops. They are easy to use and get the job done. Also great the machine is available 24/7.

Dear Jay, thank you for restoring my faith in humanity. Seriously, I've spent at least 10 grand…read moreover the past 2 decades wasting $$$ on shade tree mechanics and highway robbery dealerships. They either don't know what they're doing or they knowingly overcharge anyone who "looks" naïve or vulnerable. Read - seniors or women unaccompanied by their husbands or fathers. Because this is 1950, eye roll.. Jay is the real deal. Yes, Apna Garage is a modest shop tucked away behind a gas station. But how many mechanics have a legit 5 star Yelp rating? I'll wait.. The reason is because no-one is as honest, humble or as kind as Jay is. You can drop off your car which is very convenient. Jay diagnosed mine and explained everything in plain English without being patronizing. He's very responsive to messages, gave an honest assessment and didn't try to overcharge or upsell me. He even rode in the car with me to make sure I was comfortable driving it and that my needs were met. In short, Jay will be my mechanic for LIFE. 100% recommend. Thanks Jay!

The previous complimentary reviews about this little place and the owner, Jay, were true. It is not…read morenoticeable from the street and doesn't look like much but Jay does everything front and back by himself -- a feat in itself. What a great sense of humor he has! Several weeks ago I came in for an oil change and knew their was a problem with my exhaust system. Jay showed me the exhaust problem (corrosion and rust) and told me that he didn't do that kind of work and I needed to go to a muffler/exhaust place. Jay was thorough and efficient. I actually thought that his price was rather low and told him. I asked if I could give him a tip and he refused so I gave him a hug instead. I will gladly go back if I need a car repair

I recently had an AC inspection service and also my window master switch replaced on my Subaru…read moreForester. I was extremely impressed with the customer service and the speed at which everything was done. Very professional. Highly recommend!

Okay! I'm adding to Pure's sterling rep on here...they were awesome today. Bennett was kind and…read morethoughtful - gave it to me straight - had a slow leaking tire, they patched it in 30 minutes and I was out the door. Having trustworthy folks with a car is everything. Pure came to me via recommendations on Next Door and all of the good word from folks on there was spot on! Thank you for making this an easy process Pure!

Will be returning. Got an oil change on Mercedes for 85 everyone else was 155-160.00. They added a…read morewash inside and out for 10.00 . They have games for the kids and snacks oh also coffee and a soda mechine

I've been coming here for years. Overall I've been satisfied. The one or two times I may have had…read morean issue the owner resolved with no problem. Service is above average but everyone still can improve. The value is still a good price compare to other hand car washes. I support my community and as long as they continue to service my needs with good customer service, I'll continue to support Cartopia.