As always, I Love to Book my car rentals from Enterprise; this was my first trip to Fort…read moreLauderdale, Florida... as soon as I arrived I called Enterprise for a pick-up from the airport and they stated that "We don't pick-up from the airport" you will need to catch a cab to our location. I was in SHOCK!, so I went ahead picked up a cab to the location. The Service with the staff was very nice until they gave me a car with NO GAS! I was like are you going to put gas on the car and the gentleman stated no, you can take it next door to the gas station, we don't provide gas. I was SO Disappointed ;(... When I went back to return the car rental, I was like "OK Guys I need to be dropped off at the airport" can someone drop me off? And they were kind enough to drop me off with no problem and I dropped off the car with 1/2 tank of GAS. Overall with all the craziness I will return back to this location and Highly recommend it. Recommendations; Help Customers with their luggage, have the cars with some gas, make the customer feel like coming back to rent at this location. Thanks Guys!

This place needs to be shut down! I've been waiting hours others have been here 5-6hrs and still…read moreno car. They closed at 1 it's now 3! Denzil is doing the best he can. His manager is doing him dirty. I'm glad the 15+ people here waiting haven't lost their cool. We can't blame the guy for the position Enterprise put him in. We'll definitely NEVER use them again when we travel. It's not our first bad experience with Enterprise. Denzil deserves a rise for having to deal with this.

Best experience, I brought the car late, the guy didn't even charge me for extra day,new…read morecars,defenetly will come back,recommending for everyone !!!

Michael and David saved my week...the guys are cool and very understanding…read more.. they let me rent a car even with my debit card, when the other companies told me they need a credit card...I left a cash deposit and got it back when i brought back the car...as far as i'm concerned, i felt hiring a car to a friend who trusted me more than an usual "rent a car company"... i will rent from them next time i come back in florida...

ProTip: get the roadside assistance! I always do, today was my first chance to use it. As my…read moreparents would say, better to have it and NOT need it than to need it and NOT have it. Thank goodness for life lessons learned early! My rental key fob lost the internal key, causing the fob to not work. Roadside assistance had a tow to me within 75 mins and the offer to swap was also available. The only thing I was out of was a little time. The call to address the issue was easy The tow driver stayed in contact with me and the process was seamless.

Due to weather related highway closures, we had to return a car here unexpectedly and flew home…read more Service person could not have been friendlier, and went out of his way to make sure I knew how to get where I was going in the airport. And, look...a two-way rental turning into a one-way rental could be massively expensive. This wasn't. They were reasonable and helpful. Fantastic.

When traveling whether airport or cruises I tend to do the park and fly option a lot. Find a good…read moreplace I feel comfortable leaving my beloved car behind it's always hard but this experience here was pretty good. Online provided pricing insight for me once there the transaction went quite smoothly. The team will take you to and from the airport in a timely manner and will give you insight how to connect with them once you're back.

Super easy to reserve parking. We got picked up in ten minutes and were unloading our luggage 15…read moreminutes later. Very easy. The price was much better than parking at the cruise port.

My job had a team building function at bowling alley. I Rented an expedition for 7 of us. Rental…read moreprocess was simple. Paid for it upfront. Day of pickup was fast but I was offered Jeep Wagoneer since expedition was unavailable. I accepted and I was pleasantly surprised. Very nice car. Was very clean. The wait to get the car was about 15 minutes cause it was in another floor in the airport parking garage. The return process was very simple . I drove in and left the car in the same lot I picked up the employees were very helpful. I would definitely rent here again.

[ March, 2026 ] As…read morewith almost every other Avis location, this one gives out cars that are filthy, including windows that need to be cleaned for safety reasons. One star because I can't give less than that.

We rent our cars through Costco Car Rental and I used to try to save money by going with the…read morecheaper options, like B******, but after consistently poor service, dirty/filthy cars and long waits with the other company that starts with a "B", price is no longer a factor; although Alamo is generally not that much more expensive than the other rental agencies, either- and it's totally worth it. I only had problems with one Alamo in Washington state run by a local small family that tried to give us an EV when we said no, but other than that, no problems with Alamo. Checking out our car here at FLL airport location was a breeze with the online option (which we did from our browser prior to arrival); skipping the kiosks and lines entirely. We went straight to the lot, which was very well marked with clear signage and chose our mid-sized SUV that was very clean (Alamo cars are some of the cleanest I've found). We showed our ID/credit card and bar code and drove off the lot in less than ten minutes. I also liked the service at FLL Alamo because the agent at the check out was super nice, as was the agent I had to call when we got to our hotel because the garage was dark and I didn't see a minor car dent I had to phone in later. We returned our car at Cape Canaveral and although that Alamo was tiny, had no problems dropping it off. RETURN FACTOR: Alamo for No' Mo' hassle! Count me a loyalist from now on.

Late night pick up in Fort Lauderdale? No issues at Alamo…read more Car was a bit smaller than expected, but what do you expect at midnight? We didn't need a toll pass, but nice to have that option in the Sunshine State if needed. No penalty for turning in the car early when my husband had to catch his vacation short. Make sure to fill the gas before turning the rental back in. Plenty of gas station nearby. Tip: Stop at Pita Plus on the way back to the airport and pick up a falafel sandwich to go. It's a 10-15 minute drive from the Fort Lauderdale Airport. You will be glad you did.

I am sitting in their lobby as we speak typing this. This is day 2 of booking yet another premium…read morecar and then not being able to fulfill it. I showed up and they don't have a premium car and they want to give me a Toyota Corolla for $5 less per day. They said they couldn't call to confirm my rental because I booked through Expedia. I let them know about my awful experience yesterday and how frustrating this was. I booked the car online as it was about $5 cheaper per day (despite not wanting to drive a full sized car after booking a premium). The manager, ZUBAER, told me he wouldn't rent to me now and to go to another car rental company. Because I said I was frustrated. I am not going to be extremely late and had to book at $80 uber one way to my destination. I will spend $300 today min on Ubers as I don't have time to stop to book another rental somewhere else. The manager could've taken the poor experience I had and them not having a car and made it way better but chose to tell me to "call an Uber". This is absolutely awful customer service. I have worked at enterprise and we valued customers business and their experience and I am never renting from an enterprise again after this experience. Things have gone extremely downhill for this company. Highly recommend going somewhere else.

This is one of very few ethical car rental companies. Enterprise in general is great, but this…read morelocation went above and beyond. I got scammed by Economy Rent a Car at Fort Lauderdale airport that wanted to charge me three times of what Booking quoted me when I reserve the car. Rafique Z. not only found a car for me on a short notice, but the car was a brand spanking new BMW at a price of a compact car. Next time I only renting from him.

The best I have ever dealt with. Luis is attentive to my travel schedule and never disappointsread more

So far really excellent, we got picked up at the airport by A. Car Rental and everything was really…read morequick and simple with a great price, highly recommend!